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Description

A Facility Maintenance Manager at KO Storage is a well-organized, motivated individual who works with a District Manager to troubleshoot and support the general maintenance of all KO Storage facilities in their assigned area. This role requires a hands-on approach, serving as the 'jack of all trades' to address various repair, upkeep, and improvement needs within our self-storage locations.

Schedule: Facility Maintenance Manager works 40 hours per week, and some weekends or holidays may be required.

Location: Facility Maintenance Manager will split time between assigned KO Storage locations, where applicable.

Benefits: We have a suite of competitive benefits including Health, dental, vision, STD/LTD, Life Insurance, and matching 401K. Being part of our team also means:

Paid Holidays

PTO

Referral Bonus

Company-wide incentives/perks

A Day in the Life 

Conduct facility visits to identify areas for improvement and address any maintenance, cleanliness, safety, and security concerns. The schedule of the visits will be determined by the District Manager.

Conduct full walk-through report at the assigned facilities to verify unit rental status, delinquency status, and maintenance status. 

Perform routine inspections, maintenance, and minor repairs on heating, ventilation, and air conditioning (HVAC) systems.

Diagnose and complete minor plumbing issues, including snake drains, snake toilets, repair leaking faucets, and replace difference components to a toilet or sink, etc. 

Diagnose and complete minor electrical issues, including wiring, fixtures, and equipment.

Install, upgrade, or replace electrical components as needed.

Complete landscape maintenance, including weed whipping, mowing, trimming of shrubs, maintaining landscape beds, and weed spray

Complete snow maintenance, including snow plowing for 3 facilities (Company provided truck), shoveling, and de-icing to ensure safe and clear pathways during winter weather conditions.

Maintains the grounds as assigned which may include trash pick-up, shoveling, and sweeping curb/dumpster area, maintaining landscape beds and other areas. 

Maintain facility security and components including unit doors, locks, hasps, gate, and cameras. 

Complete applicable steps in our delinquent tenant management process. 

Monitoring and responding to communications via email, phone, and messages.

Maintaining tenant accounts by documenting all interactions and site findings, including capturing and uploading photos or videos to the appropriate systems as needed.

Communicating with tenants in a timely and professional manner regarding any issues that arise with their unit or the facility.

Requirements 

Who You Are

You have field service and maintenance experience with a good mechanical aptitude.

You can troubleshoot, test, repair and service equipment as mentioned above.

You communicate effectively, verbally and in writing. 

You must have a valid drivers' license, insurance, and reliable transportation.

Ability to operate power tools in a safe and effective manner.

Personal cell phone use - (we will provide a virtual phone number to use through Microsoft teams).

Unlimited data plan on your cellular device with the ability to use mobile hot spot in the field.

You have access to reliable internet at home and use a company provided printer if the facility does not have access or cellular service.

Able to use devices such as GoPro, laptop and cellular devices.

You have knowledge of Microsoft Office suite of products.

Ability to use computers and transfer files between multiple devices and cloud services.

You must be available to complete all tasks within a timely manner.

You are a critical problem solver who enjoys finding creative solutions to challenges.

Physical Requirements

Must be able to traverse facility to diagnose building issues, repairs, and/or maintenance.

Must be physically able to climb ladders, bend, or perform repairs/cleaning when needed.

Must be able to operate machinery such as a metal grinder, weed trimmer, leaf blower, shoveling, etc.

Must be able to lift up to 50 pounds at a time.