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Planogram Manager Jobs in Oak Ridge, TN (NOW HIRING)

Inhabit

Client Success Manager

Knoxville, TN · On-site

About GROW Founded in 2015, GROW Learning Management System has been helping companies shift their ... Plano, TX; Chandler, AZ; Alpharetta, GA * We have an in-office work style, with most team members ...

INHABIT IQ

Client Success Manager

Knoxville, TN · On-site +1

About GROW Founded in 2015, GROW Learning Management System has been helping companies shift- their ... Plano, TX; Chandler, AZ; Alpharetta, GA * We have an in-office work style, with most team members ...

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Planogram Manager information

What are Planogram Managers?

Planogram Managers are professionals responsible for designing, implementing, and maintaining product placement strategies in retail stores. They create visual diagrams, known as planograms, that dictate where and how products should be displayed on shelves to maximize sales and enhance customer experience. Their role involves analyzing sales data, collaborating with merchandising teams, and ensuring that store layouts meet company standards. Planogram Managers also monitor compliance and make adjustments based on inventory changes or promotional activities.

What are the key skills and qualifications needed to thrive as a Planogram Manager, and why are they important?

To thrive as a Planogram Manager, you need expertise in visual merchandising, retail analytics, and space planning, often supported by a degree in business, marketing, or a related field. Familiarity with planogram software (such as JDA Space Planning, Nielsen Spaceman, or Apollo) and proficiency in Excel or data visualization tools is typically required. Strong attention to detail, organizational skills, and effective communication are crucial soft skills for collaborating with cross-functional teams and ensuring consistent execution. These skills are essential for optimizing product placement, maximizing sales, and maintaining brand standards across retail environments.

How does a Planogram Manager typically collaborate with merchandising and sales teams to optimize product placement?

A Planogram Manager works closely with merchandising and sales teams to ensure that product displays align with both company strategies and consumer shopping behaviors. They frequently gather input from these teams regarding sales trends, promotional plans, and inventory considerations to create effective shelf layouts. Regular meetings and cross-functional communication are essential, as Planogram Managers must adjust layouts based on feedback and changing business priorities. This collaborative approach helps maximize sales opportunities and ensures a cohesive in-store experience.

What is the difference between Planogram Manager vs Merchandising Coordinator?

AspectPlanogram ManagerMerchandising Coordinator
CredentialsExperience in retail visual merchandising, familiarity with planogram softwareKnowledge of retail displays, basic merchandising skills
Work EnvironmentRetail stores, corporate offices, visual merchandising teamsRetail stores, marketing departments
Industry UsageCommonly used in retail chains, supermarkets, department storesUsed across retail sectors for promotional setup and display planning

While both roles focus on retail presentation, the Planogram Manager primarily develops and manages visual layouts using specialized software, ensuring product placement aligns with sales strategies. The Merchandising Coordinator supports the implementation of these plans, focusing on display setup and stock arrangement. The roles often collaborate but differ in scope and technical expertise.

What job categories do people searching Planogram Manager jobs in Oak Ridge, TN look for? The top searched job categories for Planogram Manager jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Planogram Manager jobs? Cities near Oak Ridge, TN with the most Planogram Manager job openings:
Planogram Manager jobs near you
Client Success Manager

Client Success Manager

Inhabit

Knoxville, TN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

About Inhabit
Inhabit is a global PropTech software company serving over 5 million units in the residential and short-term rental property management industries. Our 1,500+ team members drive strategic partnerships, deliver best-in-class software solutions and services, and foster innovation and collaboration across software, payments, and insurance. Learn more at, visit inhabit.com.
About GROW
Founded in 2015, GROW Learning Management System has been helping companies shift their training culture to a positive one. Through our tidbit training model, and dashboard customization, learner engagement increases tremendously. Through ongoing delivery of fresh content, GROW provides individuals with the skills they need to reach their potential and excel within their company and beyond. Our multifamily focused training helps prepare employees in sales, safety, leadership, risk management, compliance, student housing and more! We tailor the flow of training to company specifications, resulting in a positive, engaging learner experience.
Job Description Summary
The Client Success Manager (CSM) is responsible for owning the end-to-end success of assigned client accounts utilizing the company's Learning Management System (LMS). Serving as the primary point of contact, the CSM ensures successful onboarding, adoption, engagement, retention, and growth of client accounts. This role delivers a high level of customer service by managing the full client lifecycle, including onboarding, ongoing communication, retention strategies, renewals, and accounts receivable. Acting as a trusted advisor, the CSM aligns the platform's capabilities with client operational goals such as training compliance, employee development, and performance improvement across client portfolios. The CSM proactively anticipates client needs, identifies potential risks, and resolves issues before they escalate. All client interactions are conducted in a professional, transparent, and solutions-oriented manner. Additionally, the CSM may support special projects assigned by the General Manager or VP of Operations.
What You'll Do (Functions & Responsibilities)
  • Serve as the primary point of contact for assigned client accounts, building strong relationships and acting as a trusted advisor on training strategy and LMS solutions.
  • Partner with Sales to support demos, client evaluations, and solution alignment.
  • Lead client onboarding and implementation, ensuring a smooth rollout through coordination, training, and system setup.
  • Drive client engagement and adoption by promoting platform capabilities and ensuring clients maximize the value of their LMS.
  • Proactively identify risks and opportunities within accounts, resolving issues and recommending improvements to support long-term success.
  • Manage client retention and growth through renewals, upsells and identification of opportunities to enhance training goals and services.
  • Support account operations including billing coordination, account updates, and portfolio changes while maintaining accurate records.
  • Monitor client usage and performance, providing insights and recommendations to improve engagement and outcomes.
  • Collaborate cross-functionally with Sales, Product, and Support teams to deliver a seamless and high-quality client experience.
  • Contribute to internal initiatives, documentation, and special projects as needed.
  • Any other projects or tasks assigned by the General Manager or other Inhabit team members.

What We're Looking For (Minimum qualifications)
  • 3+ years of Client Success, Account Management, or Customer Success experience in a SaaS environment.
  • Advanced working knowledge of all Microsoft Office products with a focus on Excel, Word and Teams.
  • Salesforce & ticketing system experience.
  • Strong understanding of support management principles.
  • Ability to perform mathematical calculations for creating business cases, budgets, Excel formulas, etc.
  • Proven ability to manage multiple client accounts and projects simultaneously.
  • Highly self-motivated and directed.
  • Exceptional attention to detail.
  • Experience supporting integrations or technical implementations.
  • Ability to read, analyze, and interpret common legal documents.
  • Extraordinary customer service skills.
  • Excellent verbal and written communication, as well as interpersonal skills.
  • Strong understanding of the multifamily housing or property management industry.
  • Experience working with Learning Management Systems (LMS) or training platforms, or Property Management System/Operation System is preferred.

Education Requirements
  • Bachelor's degree or equivalent work experience.

Type
  • Full Time, Salaried, Exempt

Location
  • Knoxville, TN; Plano, TX; Chandler, AZ; Alpharetta, GA
  • We have an in-office work style, with most team members working in the office from Monday to Thursday and remotely on Friday.

Benefits Include
  • Competitive Pay
  • Health Insurance: Medical, Dental, Vision and Prescription Plans
  • Health Savings Accounts
  • Flexible Spending Account
  • Dependent Flexible Spending Account
  • Critical Illness
  • Accident
  • Retirement Savings Plan (401K) with discretionary company match
  • Short and Long Term Disability
  • Company Paid $25,000.00 life insurance
  • Supplemental Life and AD&D Insurance
  • Employee Assistance Program
  • Paid Holidays
  • Paid Vacation
  • Paid Volunteer Time
  • Inhabit Employee Discount Programs

Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodation to applicants.
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