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Pip Insurance Jobs in Decatur, GA (NOW HIRING)

Minimum of 10 years of insurance claims experience in the Delivery/Courier space with PIP with a ... minimum of 5 years of leadership experience with a preference for experience managing in a remote ...

... PIP's), recommendations for promotion, and terminations, as necessary. Customer Service ... Valid driver's license and current automobile insurance is required. Position requires individuals ...

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Pip Insurance information

See Decatur, GA salary details

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How much do pip insurance jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for pip insurance in Decatur, GA is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.55 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals working in PIP insurance claims handling?

Professionals handling PIP (Personal Injury Protection) insurance claims often encounter challenges such as managing high caseloads, interpreting complex medical documentation, and ensuring compliance with varying state regulations. Balancing timely claim resolutions while maintaining thorough investigations can be demanding, especially when coordinating with medical providers, attorneys, and policyholders. Effective communication and strong organizational skills are essential to navigate these challenges and provide quality customer service.

What is the difference between Pip Insurance vs Insurance Underwriter?

AspectPip InsuranceInsurance Underwriter
Required CredentialsLicenses, insurance-specific certificationsActuarial exams, insurance licenses
Work EnvironmentOffice-based, insurance companies or agenciesOffice or remote, insurance companies
Industry UsageInsurance policyholders, brokers, agentsInsurance companies, brokers
Common Search/ComparisonUnderstanding coverage optionsAssessing risk and policy pricing

While Pip Insurance focuses on providing specific insurance coverage, an Insurance Underwriter evaluates risks to determine policy terms. Both roles are integral to the insurance industry, often working closely but with different responsibilities.

What is PIP insurance?

PIP insurance, or Personal Injury Protection insurance, is a type of car insurance coverage that pays for medical expenses and, in some cases, lost wages and other damages, regardless of who is at fault in an accident. It is often required in no-fault insurance states, where each driver's own insurance covers their injuries. PIP can cover you, your passengers, and sometimes pedestrians involved in the accident. The specific benefits and limits vary by state and policy, so it's important to review your coverage details with your insurer.

What are the key skills and qualifications needed to thrive as a PIP Insurance Claims Adjuster, and why are they important?

To thrive as a PIP (Personal Injury Protection) Insurance Claims Adjuster, you need a solid understanding of insurance policies, claims processing, and relevant state regulations, often supported by a bachelor’s degree or equivalent experience. Familiarity with claims management software and, in some states, adjuster licensing or certifications are typically required. Strong analytical skills, attention to detail, empathy, and effective communication help you assess claims accurately and support customers through stressful situations. These skills ensure claims are processed efficiently, fairly, and in compliance with legal standards, maintaining trust and minimizing risk for the insurer.
PIP Manager - Courier Delivery

PIP Manager - Courier Delivery

Reserv, Inc.

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago


Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
As a PIP (Personal Injury Protection) Manager at Reserv, you will be a working leader providing support to a claims director/vice president with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Transportation, Delivery/ Courier Claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claims.
What you'll do
This isn't your average claims role - you'll be a driving force behind how we operate, grow, and deliver. Here's what that looks like day to day:
  • Stay flexible and agile - you'll move between hands-on claims handling and coaching your team, pivoting in real time as things come up. No two days look the same.
  • Set the standard - you'll own best practices across the full claims lifecycle, from intake and investigation all the way through settlement and recovery.
  • Be the bridge - you'll make sure your team and your clients are always on the same page, keeping the claims experience smooth and consistent.
  • Be someone people count on - hitting goals, clearing obstacles, and being the person your team turns to when things get complicated.
  • Build something great - you'll help bring in, develop, and keep great people while creating an environment where everyone actually wants to show up and do their best work.
  • Drive the conversation - you'll put together reports and analyses for clients, spot trends, and help them think about how to get ahead of losses.

Day-to-Day:
  • Step up when it counts - when the Director or VP is out, you've got it covered.
  • Make new people feel at home - you'll lead onboarding and help new hires get plugged in from day one, both on the tools and the culture.
  • Be the go-to - first-line questions, escalations, roundtables - people know they can come to you.
  • Carry real authority - you'll have increased reserve and payment authority and a hand in moderate file reviews.
  • Keep the team sharp - you'll spot trends and bring the right topics to Huddles and Elevated Claims Experience Workshops.
  • Put the customer first, always - you'll be one of the loudest voices in the room when it comes to keeping the team focused on delivering for customers.Describe the specific responsibilities and job functions of the role

Qualifications
  • Minimum of 10 years of insurance claims experience in the Delivery/Courier space with PIP with a minimum of 5 years of leadership experience with a preference for experience managing in a remote environment; this would include leading leaders such as team leads or supervisors
  • Minimum of 3 years of leadership experience on point and concentrated in Personal Injury Protection, preferably handling NJ, and other states (TX, NY, MI, GA, included is a plus); more than one state is needed. NJ experience is highly preferred.
  • Active insurance adjuster's license by way of a designated home state; home state license required if home state license is available
  • Willing to obtain all licenses within 60 days, including completing state required testing
  • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
  • Demonstrated commitment to quality, accuracy, and attention to detail
  • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!