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Phone Tech Jobs in Rhode Island (NOW HIRING)

Vatn Systems

IT Support Specialist

Bristol, RI

The IT Support Specialist II is the first point of contact for all IT support requests across the ... Serve as first point of contact for all IT tickets submitted by phone, email, or ticketing system ...

Vatn Systems

IT Support Specialist

Bristol, RI · On-site

The IT Support Specialist II is the first point of contact for all IT support requests across the ... Serve as first point of contact for all IT tickets submitted by phone, email, or ticketing system ...

Brown University

IT Support Consultant

Providence, RI · On-site

Remains attentive to Engineering Help Tickets, phone calls, andwalk-ins and effectively balances ... p desk environment; one or more of RHCSA, RHCE, LPIC, CompTIA, MDAA, HDI-CSR, HDI-DST, HDI-TSP ...

Brown University

IT Support Consultant

Providence, RI · On-site

Remains attentive to Engineering Help Tickets, phone calls, and walk-ins and effectively balances ... p desk environment; one or more of RHCSA, RHCE, LPIC, CompTIA, MDAA, HDI-CSR, HDI-DST, HDI-TSP ...

Lincoln Tech

Career Services Advisor

Lincoln, RI · On-site

$19.25 - $25.50/hr

Lincoln Tech in Lincoln, RI is looking for a Career Services Advisor to help our students and ... Strong communication skills--comfortable speaking to groups and on the phone * Relationship builder ...

US Tech Solutions

Call center Pharmacist

Providence, RI · On-site

$50 - $53/hr

Actual location may vary., RI Contract * It is an operation based role that conducts clinical ... Handles inbound phone calls and escalations from physicians or patients regarding Prior ...

US Tech Solutions

Pharmacist

Providence, RI · On-site

$53 - $58/hr

Handles inbound phone calls and escalations from physicians or patients regarding Prior ... Pharmacy tech, Prior authorization About US Tech Solutions: US Tech Solutions is a global staff ...

LifeStance Health

IT Field Support Technician

Warwick, RI · On-site

$25 - $28/hr

Provide first- and second-level technical support to users via phone, email, chat, and in-person ... Monitor system performance and escalate issues as needed to senior IT staff or vendors * Maintain ...

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Showing results 21-40

All JobsPhone Tech JobsPhone Tech Jobs in Rhode Island

Phone Tech information

See Rhode Island salary details

$10.8K

$38.2K

How much do phone tech jobs pay per year?

As of Sep 11, 2026, the average yearly pay for phone tech in Rhode Island is $37,211.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $37,200.00 per year, depending on experience, location, and employer.

What is the difference between Phone Tech vs Computer Repair Technician?

AspectPhone TechComputer Repair Technician
CredentialsTypically requires certifications like A+ or manufacturer-specific trainingOften requires A+ certification, plus specialized training in PC hardware and software
Work EnvironmentPrimarily retail stores, service centers, or repair shopsComputer repair shops, IT departments, or freelance work
Industry UsageCommon in mobile device repair and retail electronicsPrevalent in IT support, PC repair, and enterprise environments

While both Phone Tech and Computer Repair Technicians work on electronic devices, Phone Techs focus on mobile phones, requiring specific knowledge of mobile hardware and networks. Computer Repair Technicians handle desktops and laptops, often with broader hardware and software expertise. The roles overlap in certifications and work environments but differ in device specialization.

How to become a phone technician?

To become a phone technician, you typically need a high school diploma or equivalent, along with technical training in electronics or telecommunications. Gaining hands-on experience through apprenticeships or entry-level positions and obtaining certifications such as CompTIA A+ can improve job prospects. Strong problem-solving skills and familiarity with mobile devices and repair tools are also important.

What does a phone tech do?

A phone tech repairs, maintains, and troubleshooting mobile phones and related devices. They diagnose hardware and software issues, replace components, and may use tools like diagnostic software or repair kits. Strong technical skills and knowledge of device models are essential for this role.
Phone Tech jobs near you
Infographic showing various Phone Tech job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,211 per year, or $17.9 per hour.

Prior Auth Pharmacy Tech I

Providence, RI • Remote

US Tech Solutions
IT Services • 1 - 5K employees
Learn more about US Tech Solutionsexternal

$18 - $19/hr

Full-time

Re-posted 18 days ago

Job description

$18-$19 per hour

remote, RI

Contract

Job Summary:

  • The Tech I Prior Auth. takes in-bound calls from providers, pharmacies, members, etc providing professional and courteous phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of reviews. Transfers all clinical questions, escalations and judgement calls to the pharmacist team.
  • The Tech I will also assist with other duties as needed to include but not limited to: outbound calls, reviewing and processing Prior Auth's received via fax and ePA, monitoring and responding to inquiries via department mailboxes and other duties as assigned by the leadership team.

Responsibilities:

  • Effectively manage work volume by handling inbound calls/fax/ePA requests utilizing appropriate courteous and professional behavior based upon established standards. 40%
  • Comply with departmental, company, state, and federal requirements when processing all information to ensure accuracy of information being provided to internal and external customers. 40%
  • Communication with other internal groups regarding determination status and results (seniors, pharmacists, appeals, etc.). 10%
  • Identify and elevate clinical inquiries to the pharmacist team as appropriate. 5%
  • Other duties assigned, for example faxes, sorting, email boxes, CAS maintenance, etc. 5%

Experience:

Preferred 0-3 years work experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.

Education:

  • Verifiable High School diploma or GED is required. Associate Degree or Bachelor's Degree: If neither degree held, then equivalent years of work experience is preferred, Other Certificates or Licenses (List): Active pharmacy technician license per state requirements, or active national certification. Trainee license in states where applicable are preferred.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com/) .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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About US Tech Solutions

Sourced by ZipRecruiter

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Jersey City, NJ, US

Year founded

2000

Social media

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