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Phone Tech Jobs in Manitoba (NOW HIRING)

Do you like having hands-on exposure to a wide range of technology platforms, tools, and ... Provide on-site and remote support to clients via phone, email, and chat for workstations, servers ...

Do you like having hands-on exposure to a wide range of technology platforms, tools, and ... Provide on-site and remote support to clients via phone, email, and chat for workstations, servers ...

Executive Assistant

Winnipeg, MB ยท On-site

$20 - $21/hr

Answering phone calls, responding to or sending emails and scheduling meetings on behalf of the ... We are a team of innovative information technology experts committed to removing your IT burden and ...

I.T Field Service Technician

Winnipeg, MB ยท On-site

CA$28 - CA$30/hr

... IT technician and or lead break/fix Field IT technician. * Excellent technical knowledge of ... Android 4.4+ or Apple iOS9+ or Windows Phone 8+ including a data package to receive emails and ...

New

Brand Advisor - Winnipeg, MB

Winnipeg, MB ยท On-site

$26 - $30/hr

Technology skills: video calls, phone calls, smart phone apps * Must have a working smartphone * Must have reliable transportation to service all doors in market * Must have a flexible schedule & be ...

Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the co-worker or customers needs at the forefront of every interaction. * Ability to ...

... common technology incidents and service requests. The Technical Analyst will support end-user ... Provide first-contact technical support to employees through phone, email, chat, walk-up requests ...

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Showing results 1-20

Phone Tech information

See Manitoba salary details

$6

$19

$46

How much do phone tech jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for phone tech in Manitoba is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Phone Tech vs Computer Repair Technician?

AspectPhone TechComputer Repair Technician
CredentialsTypically requires certifications like A+ or manufacturer-specific trainingOften requires A+ certification, plus specialized training in PC hardware and software
Work EnvironmentPrimarily retail stores, service centers, or repair shopsComputer repair shops, IT departments, or freelance work
Industry UsageCommon in mobile device repair and retail electronicsPrevalent in IT support, PC repair, and enterprise environments

While both Phone Tech and Computer Repair Technicians work on electronic devices, Phone Techs focus on mobile phones, requiring specific knowledge of mobile hardware and networks. Computer Repair Technicians handle desktops and laptops, often with broader hardware and software expertise. The roles overlap in certifications and work environments but differ in device specialization.

How to become a phone technician?

To become a phone technician, you typically need a high school diploma or equivalent, along with technical training in electronics or telecommunications. Gaining hands-on experience through apprenticeships or entry-level positions and obtaining certifications such as CompTIA A+ can improve job prospects. Strong problem-solving skills and familiarity with mobile devices and repair tools are also important.

What does a phone tech do?

A phone tech repairs, maintains, and troubleshooting mobile phones and related devices. They diagnose hardware and software issues, replace components, and may use tools like diagnostic software or repair kits. Strong technical skills and knowledge of device models are essential for this role.
Infographic showing various Phone Tech job openings in Manitoba as of September 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $40,427 per year, or $19.4 per hour.

IT Service Technician

Dugald, MB โ€ข On-site

365 Technologies
11 - 50 employees

Full-time

Re-posted 14 days ago


Job description

Do you enjoy working in a fast-paced environment? Do you like having hands-on exposure to a wide range of technology platforms, tools, and applications? Do you get a feeling of satisfaction from helping people solve their technology problems?

365 Technologies is a Winnipeg-based Managed Services Provider with a team of 25, serving 80+ clients across Manitoba and Saskatchewan since 2010. Our tagline is Worry-Free IT® and we mean it -- for our clients and our team. We actively invest in modern and emerging technologies, including AI-powered tools, to deliver smarter, faster support for our clients and our own team.

We are looking for a motivated self-starter with a genuine interest in IT and a passion for helping people. This Service Technician will join our service desk team to support our growing client base, working across a diverse range of environments and technologies every day.

Job Title: Service Technician Reports To: Service Manager

What You'll Do

  • Provide on-site and remote support to clients via phone, email, and chat for workstations, servers, network devices, and more
  • Travel to client sites across Winnipeg as needed (mileage fully compensated)
  • Participate in our on-call rotation for after-hours coverage
  • Document all completed work accurately in our ticketing system (HaloPSA)
  • Respond to and resolve tickets within our published Service Level Agreements
  • Communicate proactively with the Service Desk Coordinator or Manager on open incidents and outstanding issues
  • Keep client documentation up to date in IT Glue
  • Track and submit timesheets and expenses accurately
  • Escalate appropriately to Network Administrators, Senior Engineers, or management
  • Hit your targets -- we set clear KPIs and give you the support to reach them

You'll Work With Tools Like

HaloPSA, IT Glue, Microsoft 365 (including Copilot), Huntress, Domotz, ImmyBot, Veeam, SonicWall, Fortinet, 3CX, and AI-assisted support and automation tools

What We're Looking For

  • Valid driver's license with daily access to a vehicle
  • Outstanding verbal and written communication skills in English
  • Active listening skills and genuine empathy for clients
  • Ability to juggle multiple tasks in a busy, distraction-prone environment
  • 1-3 years of IT support experience, preferably in a Managed Services environment
  • Experience troubleshooting Microsoft Windows 11
  • Experience with PC and server hardware installation and troubleshooting
  • Working knowledge of IP networking and troubleshooting
  • Comfort learning and working with AI tools in a professional IT context

Bonus Points For

  • Microsoft 365 administration experience, including Copilot and modern workplace deployments
  • Familiarity with SonicWall or Fortinet security appliances
  • Microsoft, CompTIA A+, or Network+ certifications
  • Experience with Microsoft Server OS (2019, 2022, 2025)
  • Experience with Veeam Backup & Replication

What We Offer

  • Competitive compensation with performance-based incentives
  • Comprehensive group benefits package
  • Employer RRSP / DPSP / TFSA matching
  • Health spending account
  • Full mileage compensation for client travel
  • Paid professional development and certification support
  • A collaborative team where you can grow toward Network Administrator and Senior Engineer roles

This role is based in Winnipeg, MB. Candidates must reside in Winnipeg or the surrounding area.