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Phone Tech Jobs in Alberta (NOW HIRING)

Fleetworthy

IT Support Specialist

Edmonton, AB · On-site

As part of the IT Support team, you will be on the front lines supporting team members across the ... Serve as the first point of contact for employees experiencing technical difficulties via phone ...

SysGen Solutions

IT Support Technician

Calgary, AB

IT Support Technician SysGen Solutions Groupis a fast-growing, award-winning company that believes ... Ability to provide a great customer service experience in person and on the phone (good ...

Clearbridge

Customer Technology Consultant

Calgary, AB · On-site

You genuinely like helping people face to face and on the phone. You're comfortable meeting customers on their turf, patient with non-technical staff, and skilled at translating tech-speak into plain ...

VC3

IT Help Desk Technician - Level 1

Calgary, AB · On-site

Working remotely, the IT Help Desk Technician l is responsible for providing technical assistance ... Provide end user support to inbound phone requests from CVS clients. * Triage inbound service ...

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Phone Tech information

See Alberta salary details

$6

$19

$46

How much do phone tech jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for phone tech in Alberta is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Phone Tech vs Computer Repair Technician?

AspectPhone TechComputer Repair Technician
CredentialsTypically requires certifications like A+ or manufacturer-specific trainingOften requires A+ certification, plus specialized training in PC hardware and software
Work EnvironmentPrimarily retail stores, service centers, or repair shopsComputer repair shops, IT departments, or freelance work
Industry UsageCommon in mobile device repair and retail electronicsPrevalent in IT support, PC repair, and enterprise environments

While both Phone Tech and Computer Repair Technicians work on electronic devices, Phone Techs focus on mobile phones, requiring specific knowledge of mobile hardware and networks. Computer Repair Technicians handle desktops and laptops, often with broader hardware and software expertise. The roles overlap in certifications and work environments but differ in device specialization.

How to become a phone technician?

To become a phone technician, you typically need a high school diploma or equivalent, along with technical training in electronics or telecommunications. Gaining hands-on experience through apprenticeships or entry-level positions and obtaining certifications such as CompTIA A+ can improve job prospects. Strong problem-solving skills and familiarity with mobile devices and repair tools are also important.

What does a phone tech do?

A phone tech repairs, maintains, and troubleshooting mobile phones and related devices. They diagnose hardware and software issues, replace components, and may use tools like diagnostic software or repair kits. Strong technical skills and knowledge of device models are essential for this role.
Phone Tech jobs near you
Infographic showing various Phone Tech job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $40,427 per year, or $19.4 per hour.

IT Support Specialist

Calgary, AB

Tech-Wood Building Components Ltd.
See more jobs at Tech-Wood Building Components Ltd.external

Full-time

PTO

Posted 29 days ago

Job description

Tech-Wood is growing, and we need YOU!

Who We Are

Since 1998, Tech-Wood Building Components Ltd. has been a trusted provider of Engineered Wood Products, Roof Trusses, Wall Panels, and Building Materials to Calgary and surrounding areas.

We proudly operate out of two manufacturing facilities ten minutes apart - one off Peigan Trail and the other right off Glenmore Trail, serving our customers with integrity, teamwork, and a drive for excellence.

At Tech-Wood, we believe success comes from working together. We're a collaborative and forward-thinking team that values hard work, innovation, and having a bit of fun along the way. Our people are at the heart of everything we do, and we're looking for someone who shares that same passion for excellence and teamwork.

Your Role: IT Support Specialist


As Tech-Wood's IT Support Specialist, you'll be the first call when technology needs a helping hand. You'll support employees across both Tech-Wood locations by troubleshooting issues, managing equipment, and ensuring our technology is reliable, secure, and ready to support our growing business.

This role is about more than fixing computers, it's about creating a great employee experience through technology. You'll help improve systems, support new initiatives, and work closely with every department to keep Tech-Wood connected and moving forward.

What You'll Do:

  • Provide day-to-day IT support to employees across both Tech-Wood locations.
  • Troubleshoot hardware, software, Microsoft 365, network, printing, phone, and mobile device issues.
  • Set up, deploy, maintain, and replace computers, laptops, and other IT equipment.
  • Support employee onboarding, role changes, offboarding, and user account management.
  • Support end-user access and connectivity for our PG team while working alongside the IT Lead on broader technology initiatives.
  • Assist with network administration, cybersecurity initiatives, system maintenance, and backup testing.
  • Maintain accurate IT documentation, asset inventories, and support procedures.
  • Identify opportunities to improve IT processes, user experience, and operational efficiency.
  • Support technology projects and system implementations alongside the IT Lead.
  • Participate in a compensated after-hours and on-call rotation once fully trained.

What You Bring:

  • 2-4 years of IT support experience in a business, manufacturing, industrial, or multi-site environment.
  • Strong troubleshooting and problem-solving skills with a customer-first mindset.
  • Experience supporting Windows devices, Microsoft 365, Active Directory, and common business technologies.
  • Excellent communication skills with the ability to explain technical concepts in a simple, approachable way.
  • Strong organizational skills with the ability to prioritize multiple requests in a fast-paced environment.
  • A willingness to learn, adapt, and continuously improve.
  • Experience with networking, cybersecurity, Microsoft environments, or Cisco Meraki is considered an asset.
  • Relevant IT certifications (CompTIA, Microsoft, etc.) are considered an asset.

Additional Requirements:

  • Valid Class 5 driver's license and the ability to travel between our Tech-Wood locations.
  • Ability to participate in a compensated after-hours and on-call rotation.
  • Successful police background check.
  • Comfortable working in both office and production environments, including exposure to noise, dust, lifting IT equipment, and wearing PPE when required.

What We Bring:

  • Competitive compensation and bonus opportunities
  • Group benefits
  • HSA Allowance
  • Paid vacation time
  • Free on-site parking
  • Company team-building events
  • Ongoing learning and development opportunities
  • A fast-paced, collaborative environment where people support each other and take pride in their work
  • A team that is invested in YOU - professionally and personally

Please note: Tech-Wood's locations are not accessible by public transit. Candidates must have reliable transportation.

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