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Phone Support Jobs in Remote, OR (NOW HIRING)

RISE INC

Direct Support Professional

Roseburg, OR · On-site

$24/hr

We are seeking Direct Support Professionals who are passionate about working with individuals with ... phone 1-866-242-2714: DISABILITY ACCOMMODATION REQUESTS ONLY RISE is an Equal Employment ...

SDI International

Be Seen First

Concur Support Desk Associate

OR · Remote

$20/hr

... phone, email, and support ticket submission; coordinate ad-hoc trainings or support via Zoom or Teams; responsible for ensuring travel authorizations, travel advances, and travel expense reports ...

Western Mercantile Agency

Collector

Coos Bay, OR · On-site

$18.85/hr

Our mission is to deliver a vital financial service that supports the economic flow between clients ... Use phone and internet tools to find the right contact and negotiate payment terms. * Review ...

HIV Alliance

Care Coordinator

Roseburg, OR · On-site

$21.50 - $22.79/hr

Ongoing advocacy and support is provided to the client in order to maintain access to medical ... Able to provide services in-person, over the phone and on a drop-in basis. Assist with coverage of ...

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All JobsPhone Support JobsPhone Support Jobs in Remote, OR

Phone Support information

See Remote, OR salary details

$14

$26

$44

How much do phone support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for phone support in Remote, OR is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.32 per hour, depending on experience, location, and employer.

What is the difference between Phone Support vs Customer Service Representative?

AspectPhone SupportCustomer Service Representative
Primary RoleAssist customers via phone, resolving technical or product issuesHandle customer inquiries, complaints, and general support through various channels
Work EnvironmentCall centers, remote, or office-basedCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, patience, problem-solving
Common CertificationsNone typically required, technical certifications optionalCustomer service certifications optional

While both roles involve assisting customers, Phone Support primarily focuses on resolving technical or product issues over the phone, often requiring technical knowledge. Customer Service Representatives handle a broader range of inquiries and complaints across multiple channels. Both roles are essential in customer-facing industries and share similar skills, but Phone Support is more specialized in technical assistance via phone.

Infographic showing various Phone Support job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $54,126 per year, or $26 per hour.

Remote Licensed Mental Health Counselor (LCSW, LMFT, LPC) - Full-Time

Coos Bay, OR • Remote

Brighter Tomorrow Healthcare Services, Inc.
See more jobs at Brighter Tomorrow Healthcare Services, Inc.external

Full-time

Medical, Dental, Vision, Life

Posted 8 days ago

Job description

Position Overview

Brighter Tomorrow Healthcare Services, Inc. is seeking a dedicated and compassionate Licensed Mental Health Therapist (LCSW, LMFT, LPC) to join our team in a full-time, remote role. This position will focus on enhancing community stabilization efforts by ensuring that our program participants have access to essential mental health resources, promoting their overall well-being, safeguarding their individual rights, and empowering them to achieve their personal goals. As a valued member of our team, you will play a pivotal role in providing high-quality mental health support and counseling to individuals in need.

About the Organization

Founded with a mission to improve the lives of individuals struggling with mental health challenges, Brighter Tomorrow Healthcare Services, Inc. operates as a Community Health Clinic, serving the Coos Bay, Oregon area and beyond. Our organization is committed to delivering comprehensive and compassionate care that addresses the unique needs of each client, fostering a supportive environment where individuals can thrive. We believe in a collaborative approach to mental health, drawing on the expertise of our diverse team to provide innovative solutions for our clients.

Work Environment

This position allows for remote work, providing you with the flexibility to deliver high-quality mental health services from a location that suits your needs. As part of a Community Health Clinic, you will collaborate closely with other healthcare professionals to coordinate care. Your role will involve significant virtual interaction with clients, utilizing technology to conduct assessments, consult with colleagues, and participate in team meetings. This work environment is designed to facilitate productivity while ensuring that our clients receive timely and effective support.

Key Responsibilities
  • Conduct comprehensive risk assessments and develop individualized safety plans tailored to the specific needs of each client.
  • Maintain accurate and timely documentation, ensuring that records for individuals at increased risk of crises are completed on the same day.
  • Initiate and complete critical incident reporting within a 24-hour timeframe when necessary.
  • Provide after-hours phone support on an alternating basis, ensuring seamless care coordination for clients outside of normal business hours.
  • Engage proactively with clients to prevent the escalation of crises, thereby reducing the need for crisis intervention services.
  • Collaborate with county crisis services for timely coordination and crisis alerts for participants.
  • Document and coordinate transitions between hospital and inpatient services as required, working directly with hospital staff to facilitate client discharges.
  • Demonstrate effective crisis de-escalation techniques while serving as the Clinician of the Day, providing milieu support and guidance.
Patient Population / Client Focus

In this role, you will work with a diverse population of clients facing various mental health challenges, including anxiety, depression, trauma, and more. Your focus will be on providing personalized support and therapy that addresses the unique needs of each participant, empowering them to overcome obstacles and lead fulfilling lives. Through empathetic listening and tailored interventions, you will help clients build resilience and achieve their personal aspirations.

Qualifications
  • A valid and independent license to practice as a mental health professional in the state of Oregon (LCSW, LMFT, LPC).
  • A Master’s or Doctorate degree in Clinical Psychology, Counseling, Clinical Social Work, or a related field from an accredited institution.
  • Strong ability to engage in complex mental activities that require educated judgment and effective communication.
  • Ability to maintain composure in crisis situations and an eagerness to listen empathetically to client narratives.
Preferred Experience
  • Experience working in a community mental health setting, particularly with high caseload volumes.
  • Demonstrated ability to triage tasks effectively and delegate when necessary to uphold quality of care.
  • Skills in motivating peers and clients, fostering a positive and supportive therapeutic environment.
Compensation and Benefits

This position offers an attractive salary range of USD 50,000 to USD 80,000 annually, commensurate with experience and qualifications. Additionally, you will receive:

  • Comprehensive medical, dental, and vision insurance coverage.
  • Life and disability insurance to support you and your family.
  • Professional liability insurance, ensuring you are covered as you help others.
  • An employee assistance program that offers resources for your mental health and well-being.
  • A focus on minimal paperwork, allowing you to dedicate more time to client care.
Career Growth Opportunities

Brighter Tomorrow Healthcare Services, Inc. is committed to the professional development of our team members. You will have access to ongoing training and educational opportunities to enhance your clinical skills and stay abreast of the latest practices in mental health care. Your contributions will be recognized and valued, allowing you to grow within the organization and potentially take on leadership roles as you advance in your career.

Why Join Our Team

By joining Brighter Tomorrow Healthcare Services, Inc., you will become part of a dedicated team of mental health professionals who share a common goal: to make a significant impact on the lives of those we serve. You will enjoy the flexibility of remote work while participating in meaningful collaborations that drive client success. Experience the satisfaction of empowering individuals to improve their mental health and well-being. Join us today and be part of a supportive and dynamic workplace where your passion for mental health can flourish!

Application Information

If you are ready to take the next step in your career and make a difference in the lives of individuals in your community, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and your connection to our mission. We are excited to review your application and explore the possibility of welcoming you to our team!

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