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Phone Repair In Jobs in Maryland (NOW HIRING)

Stryker

$28.06 - $37.96/hr

Support a phone queue for repair inquiries while multitasking, i.e., answering support cases (via ... Timeliness, professionalism, and genuine care in their interactions (via phone, in person or email ...

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Phone Repair In information

What is the difference between Phone Repair In vs Phone Repair Technician?

AspectPhone Repair InPhone Repair Technician
CredentialsBasic technical knowledge, certifications varyTechnical certifications often required
Work EnvironmentIn-store or repair shop settingRepair shop, retail, or mobile service
Industry UsageCommonly used in customer service contextJob title for repair professionals
Search IntentFinding local repair servicesSeeking repair specialists or job opportunities

Phone Repair In typically refers to the service or location where repairs are performed, often used by customers seeking repair services. Phone Repair Technician describes the professional role of the individual performing repairs, often used in job listings or employment contexts. Both terms are closely related but serve different purposes in the industry.

How do I become a phone repair technician?

To become a phone repair technician, you typically need technical skills in electronics and smartphone hardware, which can be gained through vocational training, online courses, or on-the-job experience. Certification programs in electronics repair or specific device brands can enhance credibility, and familiarity with repair tools and safety procedures is essential.

Is mobile repair a good career?

Mobile repair is a viable career for those with technical skills in electronics and troubleshooting. It often involves working with specialized tools and may require certifications; demand can vary based on technology trends and market needs. The job can offer flexible hours and opportunities for entrepreneurship or employment in repair shops.

What are popular job titles related to Phone Repair In jobs in Maryland?

For Phone Repair In jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Phone Repair In jobs in Maryland look for?

The top searched job categories for Phone Repair In jobs in Maryland are:

Phone Repair In jobs near you

Repair Service Representative - 1st Shift (Remote)

Stryker

On-site

$28.06 - $37.96/hr

Full-time

Posted 5 days ago

Stryker rating

8.2

Company rating: 8.2 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

134th of 499 rated machine equipment manufacturers

Job description

Work Flexibility: Remote

Schedule

  • 1st Shift: Mon - Fri, 6:55am- 3:25pm CST

What you will do

As the Repair Service Representative, you will serve as the primary point of contact for all customer and sales representative inquiries regarding repairs, providing comprehensive information on basic product details, service pricing, and available service options/processes

  • Support a phone queue for repair inquiries while multitasking, i.e., answering support cases (via email) for our customers, Sales Representatives, and other field personnel
  • Provide Repair Estimates to customers to gain their approval or rejection on proceeding with Repair/Return (i.e., triage) orders, in accordance with business processes
  • Advise accounts on ProCare programs during repair approval/pricing confirmation calls
  • Work with cross-functional teams to prioritize urgent repair orders
  • Maintain meticulous documentation for each order; assist in team's shared inbox
  • Manage repair order intake and repair approvals for assigned regions
  • Communicate guidelines and policies effectively with all internal and external customers.Escalate urgent situations to leadership when necessary
  • Enter complaint information in a timely manner for tracking and visibility
  • Maintain excellent customer service throughout all interactions
  • Timeliness, professionalism, and genuine care in their interactions (via phone, in person or email) will be key metrics for this individual's performance

What you need

Required

  • High School Diploma or GED
  • Two (2) years' relevant work experience

Preferred

  • Preferred candidate resides in Pacific or Mountain Time Zone
  • Call center, phone queue, remote work experience
  • Proficiency in MS Excel, Word, Access, Outlook, Oracle, SAP, Salesforce, and ERP systems (including data analysis tools i.e. queries, pivot tables, etc.)

United States of America Pay Ranges:

  • USN: $21.58 - $29.20 USD Hourly
  • US5: $22.66 - $30.66 USD Hourly
  • US10: $23.74 - $32.12 USD Hourly
  • US15: $24.82 - $33.58 USD Hourly
  • US20: $25.90 - $35.04 USD Hourly
  • US30: $28.06 - $37.96 USD Hourly
View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: NoneStryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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