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Phone Medical Interpreter Jobs in Rochester, NY (NOW HIRING)

University of Rochester

Dental Access Rep III

Rochester, NY · On-site

$19.72 - $26.62/hr

... g., interpreters), monitors reception area to assure patient needs are met. Updates patients ... Enters information into the electronic medical record and patient access and revenue cycle system.

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Phone Medical Interpreter information

See Rochester, NY salary details

$16

$33

$42

How much do phone medical interpreter jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for phone medical interpreter in Rochester, NY is $33.40, according to ZipRecruiter salary data. Most workers in this role earn between $25.38 and $39.38 per hour, depending on experience, location, and employer.

What is a phone medical interpreter?

Phone medical interpreters are professionals who facilitate communication between patients and healthcare providers who speak different languages by interpreting over the phone. They ensure that medical information is accurately conveyed, helping to prevent misunderstandings and promote patient safety. These interpreters are trained in medical terminology, confidentiality, and cultural sensitivity, making them a critical part of effective healthcare delivery, especially in diverse communities.

What are some common challenges phone medical interpreters face when facilitating communication between patients and healthcare providers?

Phone Medical Interpreters often encounter challenges such as managing complex medical terminology, ensuring clarity when visual cues are absent, and maintaining confidentiality in high-pressure situations. They must stay attentive to both linguistic and cultural nuances to accurately convey information, sometimes in emotionally charged or urgent medical scenarios. Additionally, interpreters need to quickly build rapport and trust with patients and providers over the phone, which requires strong communication skills and adaptability.

What are the key skills and qualifications needed to thrive as a phone medical interpreter, and why are they important?

To thrive as a Phone Medical Interpreter, you need fluency in at least two languages, a solid understanding of medical terminology, and typically a certification such as CMI or CHI. Familiarity with telephone interpreting platforms, secure communication systems, and reference materials is also important. Outstanding listening skills, cultural sensitivity, and the ability to remain calm under pressure help interpreters facilitate clear and compassionate communication. These skills ensure accurate and efficient exchanges between patients and healthcare providers, directly impacting patient care and safety.

What is the difference between Phone Medical Interpreter vs Medical Translator?

AspectPhone Medical InterpreterMedical Translator
CredentialsCertification in medical interpreting (e.g., CMI, NIC)Translation certifications (e.g., ATA certification)
Work EnvironmentOver-the-phone, real-time interpretation during medical callsWritten translation of medical documents, reports, and texts
Employer & Industry UsageHospitals, clinics, healthcare providersMedical publishing, legal documents, patient education materials
Search & Comparison IntentReal-time communication in healthcare settingsDocument translation of medical content

Phone Medical Interpreters focus on real-time verbal communication during medical appointments via phone, requiring interpretation certifications. Medical Translators work on translating written medical documents, often with different certification requirements. Both roles serve healthcare but differ in method and environment.

How much do you get paid as a phone medical interpreter?

Phone medical interpreters typically earn between $15 and $30 per hour, depending on experience, certification, and the employer. Some may also be paid per minute of interpretation or receive a flat rate for shifts, with opportunities for bonuses or higher rates for specialized languages or urgent calls.

What are popular job titles related to Phone Medical Interpreter jobs in Rochester, NY?

For Phone Medical Interpreter jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Phone Medical Interpreter jobs in Rochester, NY look for?

The top searched job categories for Phone Medical Interpreter jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Phone Medical Interpreter jobs?

Cities near Rochester, NY with the most Phone Medical Interpreter job openings:

Phone Medical Interpreter jobs near you
Infographic showing various Phone Medical Interpreter job openings in Rochester, NY as of August 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $69,472 per year, or $33.4 per hour.

REFERRAL CLERK/INTERPRETER

Rochester, NY • On-site

Anthony L. Jordan Health Corporation
Health Care and Social Assistance • 201 - 500 employees
Learn more about Anthony L. Jordan Health Corporationexternal

$18.63 - $19.91/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

Job description

Job Type
Full-time
Description
The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y.
Jordan Health is now seeking a Referrals Clerk/Interpreter who, under the guidance of the Director of Operations, is primarily responsible for processing and obtaining transportation request and medical referrals for specialty appointments, as requested by family medicine/pediatric providers, and communication with the patients.
If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients' quality of life, please consider our Referrals Clerk/Interpreter opportunity.
Requirements
The Referrals Clerk/Interpreter will ensure that:
• Retrieval and processing of internal and external referrals as requested by providers.
• Check patients insurance to determine if prior authorization is needed.
• Processes on site transportation request made by patients and/or providers.
• Communicate with providers regarding correspondence and other issues relating to the referral and transportation processes.
• Acts as an Interpreter between Spanish speaking patients and health care providers as well as nurses, receptionist, relatives, etc. and handles phone calls requiring an Interpreter.
• Provides back up as necessary to other Referral Clerk/Interpreters.
Education And Experience Required:
• High School diploma or equivalent required.
• One year of directly related experience in a health care setting is strongly preferred.
• Bilingual Required.
Licenses And Certifications:
• Certification in Medical Interpreting from accredited program upon placement or achievement of Medical Interpreting Certification within six months of placement, subject to program availability, as a condition of continued employment.
Special Skills, Knowledge Required:
Must be able to demonstrate competency in:
• Attention to detail and absolute accuracy are very important so as not to accidently place the center in a high-risk situation.
• Ability to work with fellow workers in close proximity.
• Ability to concentrate in a highly interruptive atmosphere and ability to be flexible due to changing work environment.
• Good interpersonal human relation skills is a necessity.
• Fluent in English is a must.
• Bilingual in Spanish is required.
Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance.
Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.
About Jordan Health:
Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.
Salary Description
$18.63-$19.91/HOURLY

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