Maintain up-to-date level of product and procedural knowledge by being attentive to and acting upon ... Conduct mandatory phone call monitoring and desk-side coaching to ensure that all agents are ...
Maintain up-to-date level of product and procedural knowledge by being attentive to and acting upon ... Conduct mandatory phone call monitoring and desk-side coaching to ensure that all agents are ...
Call Center Shift Supervisor
Liberty, MO · On-site
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
Call Center Shift Supervisor
Liberty, MO · On-site
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
Responsible for providing cover when additional phone coverage is needed by using all software ... Responsible for overseeing and acting as backup for all medical and security related emergency code ...
US_East | Call Centre Operator _L2
NJ · On-site
... phone and written communication, maintaining high service quality. - Meet daily productivity ... acting on feedback. - Demonstrated commitment, focus, and a positive "can do" attitude ...
US_East | Call Centre Operator _L2
NJ · On-site
... phone and written communication, maintaining high service quality. - Meet daily productivity ... acting on feedback. - Demonstrated commitment, focus, and a positive "can do" attitude ...
Call Center Agent
Aspen, CO · On-site
$23/hr
... acting on them whenever possible. * Address guests' service needs in a professional, positive, and ... Answer telephones using appropriate etiquette including answering the phone within 3 rings ...
Call Center Agent
Aspen, CO · On-site
$23/hr
... acting on them whenever possible. * Address guests' service needs in a professional, positive, and ... Answer telephones using appropriate etiquette including answering the phone within 3 rings ...
Call Center Agent
Aspen, CO · On-site
$23/hr
... acting on them whenever possible. * Address guests' service needs in a professional, positive, and ... Answer telephones using appropriate etiquette including answering the phone within 3 rings ...
Call Center Agent
Aspen, CO · On-site
$23/hr
... acting on them whenever possible. * Address guests' service needs in a professional, positive, and ... Answer telephones using appropriate etiquette including answering the phone within 3 rings ...
Call Center Customer Service Representative
Greensboro, NC · On-site
$13.50 - $17.25/hr
Duties & Responsibilities: ** · Handles customer inquiries & takes their orders via phone, email ... accounts, acting as the main contact for assigned outside sales rep and their customers. takes ...
Call Center Customer Service Representative
Greensboro, NC · On-site
$13.50 - $17.25/hr
Duties & Responsibilities: ** · Handles customer inquiries & takes their orders via phone, email ... accounts, acting as the main contact for assigned outside sales rep and their customers. takes ...
Client Services Supervisor
Birmingham, AL · On-site
Complete monthly phone call evaluations * Maintain in-depth working knowledge of Main Street ... Demonstrate a high sense of urgency by acting quickly on escalated client calls * Research client ...
Client Services Supervisor
Birmingham, AL · On-site
Complete monthly phone call evaluations * Maintain in-depth working knowledge of Main Street ... Demonstrate a high sense of urgency by acting quickly on escalated client calls * Research client ...
Client Services Supervisor
Birmingham, AL · On-site
Complete monthly phone call evaluations * Maintain in-depth working knowledge of Main Street ... Demonstrate a high sense of urgency by acting quickly on escalated client calls * Research client ...
Client Services Supervisor
Birmingham, AL · On-site
Complete monthly phone call evaluations * Maintain in-depth working knowledge of Main Street ... Demonstrate a high sense of urgency by acting quickly on escalated client calls * Research client ...
Administrative Assistants
Geneseo, NY · On-site
$17.25 - $23.50/hr
... phone call scheduling, data entry, file maintenance, qtly reporting, customer relationship mgmt ... acting with various Higher Education office and academic staffs. Demonstrate the ability to learn ...
Administrative Assistants
Geneseo, NY · On-site
$17.25 - $23.50/hr
... phone call scheduling, data entry, file maintenance, qtly reporting, customer relationship mgmt ... acting with various Higher Education office and academic staffs. Demonstrate the ability to learn ...
Medical Telephone Operator
Sacramento, CA · On-site
$18 - $22/hr
As the first point of contact, our Phone Operations department sets the standard for how our ... Documentation of every telephone call in patients EHR (EPIC) * Assist every patient thoroughly ...
Quick apply
Medical Telephone Operator
Sacramento, CA · On-site
$18 - $22/hr
As the first point of contact, our Phone Operations department sets the standard for how our ... Documentation of every telephone call in patients EHR (EPIC) * Assist every patient thoroughly ...
Supervisor
Martinsville, VA · On-site
Maintains up-to-date level of product and procedural knowledge by being attentive to and acting ... Conduct mandatory phone call monitoring and desk-side coaching to ensure that all agents are ...
Supervisor
Martinsville, VA · On-site
Maintains up-to-date level of product and procedural knowledge by being attentive to and acting ... Conduct mandatory phone call monitoring and desk-side coaching to ensure that all agents are ...
Phone Call Acting information
See salary details
$11.54 - $14.53
15% of jobs
$15.48 is the 25th percentile. Wages below this are outliers.
$14.53 - $17.53
32% of jobs
The median wage is $18 / hr.
$17.53 - $20.52
20% of jobs
$20.52 - $23.51
7% of jobs
$23.65 is the 75th percentile. Wages above this are outliers.
$23.51 - $26.51
12% of jobs
$26.51 - $29.50
4% of jobs
$29.50 - $32.50
0% of jobs
$32.50 - $35.49
0% of jobs
$35.49 - $38.48
2% of jobs
$38.48 - $41.48
4% of jobs
$41.48 - $44.47
3% of jobs
$11
$22
$44
How much do phone call acting jobs pay per hour?
What are popular job titles related to Phone Call Acting jobs?
For Phone Call Acting jobs, the most frequently searched job titles are:
Supervisor, Operations - Seasonal
Oak Brook, IL • On-site
Other
Posted 13 days ago
Job description
Full Location: OAK BROOK - US
Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be.
The Supervisor, Operations - Seasonal role provides World-class support to the Call Center Agents and our clients' customers, as well as consistently driving to exceed performance targets. The supervisor supports and develops RAs by providing and delivering a Best-In-Class level of coaching in areas of call center performance, customer service, technology, and professional development.
Specifically, the Supervisor, Operations - Seasonal role will work across the matrix on a regional basis to interview and close candidates for all assigned regions. The role will be hands-on and subjected to daily quotas that entail interviewing and offer ratios. TheTalent Scout will play a critical role in ensuring we hire the best candidates.
In this role you will:
- Directly manage team of 10 or more agents, including the provision of significant input on hiring, appropriate discipline, discharge, and insuring accuracy of inputs regarding payroll documentation
- Identify, Prioritize and Coach agent development areas
- Directly manage team of 10 or more agents
- Document account resolutions, issues, and general notes.
- Assist agents with functionality and basic troubleshooting of product or account issues for the customers
- Maintain target levels of performance required by the client
- Maintain up-to-date level of product and procedural knowledge by being attentive to and acting upon information advised in email updates, team meetings, trainings and other briefings.
- Provide appropriate motivational techniques to promote team building and to increase team and Call Center morale.
- Help maintain a good team and working environment
- Multitask, listen, input data, probes, and proves solutions to the agents.
- Ensure that all Agent reference materials are up to date.
- Undertake duties of a general nature or additional tasks as business requires from time to time
- Conduct mandatory phone call monitoring and desk-side coaching to ensure that all agents are providing the levels of customer service that is required.
- Ensure that agents have working equipment and all items needed to do their job.
To join our team, you need:
- Consistent attendance and punctuality.
- Experience as a Mentor.
- Ability to exceed KPI's.
- Proficient knowledge of inbound contact center environment.
- Excellent phone skills, customer service skills, analytical and troubleshooting expertise.
- Solid verbal and written communication skills.
- The Ability tomulti-task, handle escalated calls and upset customers in a professional and courteous manner.
- A flexible schedule.
- Analytical and troubleshooting expertise.
- Ability to develop and motivate a team.
- Superb listening, probing, negotiation and deescalation skills
Why join ResultCX:
- Employee Performance Incentives and Prizes
- Frequent Employee events, games, parties, and all-around fun in the workplace
- Healthcare Benefits
- Paid Training
- Opportunity to grow withResultsCX if that's "Your Greater"
About ResultsCX:
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX's 30+-year track record for reimagining the customer experience to meet consumers' evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.