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Phone Bank Jobs in Washington (NOW HIRING)

Shore United Bank

Bank Teller

Bryans Road, MD · On-site

$18 - $23/hr

Provides superior customer service through conversation to identify client needs, in person and over the phone. * Promotes the bank's products and services through beneficial customer conversations ...

Shore United Bank

Bank Teller

La Plata, MD

$18 - $23/hr

Provides superior customer service through conversation to identify client needs, in person and over the phone. * Promotes the bank's products and services through beneficial customer conversations ...

Shore United Bank

Bank Teller

La Plata, MD · On-site

$18 - $23/hr

Provides superior customer service through conversation to identify client needs, in person and over the phone. * Promotes the bank's products and services through beneficial customer conversations ...

Shore United Bank

Bank Teller

La Plata, MD · On-site

$18 - $23/hr

Provides superior customer service through conversation to identify client needs, in person and over the phone. * Promotes the bank's products and services through beneficial customer conversations ...

Shore United Bank

Bank Teller

Bryans Road, MD

$18 - $23/hr

Provides superior customer service through conversation to identify client needs, in person and over the phone. * Promotes the bank's products and services through beneficial customer conversations ...

Shore United Bank

Bank Teller

La Plata, MD

$18 - $23/hr

Provides superior customer service through conversation to identify client needs, in person and over the phone. * Promotes the bank's products and services through beneficial customer conversations ...

Shore United Bank

Mobile Bank Teller

Annapolis, MD · On-site

$15.75 - $19.75/hr

Provides superior customer service through conversation to identify client needs, in person and over the phone. * Promotes the bank's products and services through beneficial customer conversations ...

Shore United Bank

Mobile Bank Teller

Annapolis, MD

$20 - $23/hr

Provides superior customer service through conversation to identify client needs, in person and over the phone. * Promotes the bank's products and services through beneficial customer conversations ...

New

TD Bank Group

Premier Banker- Leesburg

Leesburg, VA · On-site

$27.75 - $41.50/hr

We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for ...

TD Bank Group

Premier Banker- Vienna

Vienna, VA · On-site

$27.75 - $41.50/hr

We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for ...

Shore United Bank

Mobile Personal Banker

Annapolis, MD · On-site

$24.50 - $28.50/hr

Shore United Bank is seeking a Mobile Personal Banker to join our team. As a Mobile Personal Banker ... phone. * Help conduct and attend Branch Team Meetings. * Demonstrates compliance awareness by ...

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Phone Bank information

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How much do phone bank jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for phone bank in Washington is $18.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.78 per hour, depending on experience, location, and employer.

What is a phone bank?

A Phone Bank job involves making or receiving calls to assist customers, gather information, or promote a cause. Employees may work in customer service, fundraising, political campaigns, or survey collection. This role requires strong communication skills, the ability to follow scripts, and basic computer proficiency. It often involves handling a high volume of calls and documenting interactions accurately.

What are the typical daily responsibilities of a phone bank agent?

As a Phone Bank agent, your primary responsibilities include answering inbound calls, providing information to callers, addressing questions, and recording relevant information into a database. You may also conduct outbound calls for surveys, confirmations, or customer outreach, depending on the employer's needs. Working as part of a team, you’ll often collaborate with supervisors and other departments to resolve complex issues promptly. The ability to maintain professionalism, accuracy, and courtesy throughout all interactions is essential for success in this role.

What are the key skills and qualifications needed to thrive in the phone bank position, and why are they important?

To thrive as a Phone Bank agent, you need strong verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and phone dialing platforms is often required. Active listening, patience, and a professional demeanor make candidates stand out in this customer-facing position. These abilities are essential for effectively managing high call volumes, resolving inquiries, and ensuring a positive caller experience.

How do you become a phone bank?

To become a phone bank worker, you typically need good communication skills, a quiet environment, and sometimes prior experience in customer service or sales. Many positions require training on specific scripts and tools like call management software. Availability during evenings and weekends is often preferred, and some roles may require background checks or basic computer proficiency.

What are the most commonly searched types of Phone Bank jobs in Washington?

The most popular types of Phone Bank jobs in Washington are:

What are popular job titles related to Phone Bank jobs in Washington?

For Phone Bank jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Phone Bank jobs in Washington look for?

The top searched job categories for Phone Bank jobs in Washington are:

What cities in Washington are hiring for Phone Bank jobs?

Cities in Washington with the most Phone Bank job openings:

Phone Bank jobs near you
Infographic showing various Phone Bank job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,508 per year, or $18.5 per hour.

Bank Teller

Bryans Road, MD • On-site

Shore United Bank
Commercial Banking • 501 - 1,000 employees
Learn more about Shore United Bankexternal

$18 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Shore United Bank is a full-service financial institution with a rich history dating back to 1876. In excess of $6 billion in assets, we offer innovative financial services delivered with the personal touch you expect. We serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. In addition to banking, we offer trust and wealth management services through Wye Trust, a division of Shore United Bank. Together, our team of experienced professionals is dedicated to helping you achieve your financial goals.
Shore United Bank is hiring a Branch Banking Specialist (Bank Teller) to join our team. As a Branch Banking Specialist, you are the face of the bank, building meaningful relationships while helping customers confidently manage their everyday financial needs. This front-line role blends exceptional customer service with financial expertise, ensuring each interaction is welcoming, efficient, and accurate. You will handle a variety of transactions while engaging customers in thoughtful conversations to understand their goals, answer questions, and recommend solutions that truly fit their needs. Success in this role comes from your ability to listen, ask insightful questions, and create a positive experience that builds trust and long-term loyalty. If you enjoy helping people, thrive in a fast-paced environment, and want to grow a career in banking, this role offers a strong foundation and opportunities to develop valuable financial and customer-relationship skills.
What You'll Do:
A detailed list of job duties includes (but is not limited to):
  • Handles customer transactions including deposits, withdrawals, transfers, loan payments, night deposits, settling and maintaining the ATM, balancing cash drawer
  • Provides superior customer service through conversation to identify client needs, in person and over the phone.
  • Promotes the bank's products and services through beneficial customer conversations to help the customer meet their financial needs.
  • Works closely with bank partners for client referrals to Merchant, Wye Financial, Commercial Relationship Managers, Branch Lenders
  • Aids customers in managing and optimizing their bank accounts and other products.
  • Maintains the highest level of confidentiality with all information obtained.
  • Performs as a team member in allocating and coordinating the workflow.
  • Contributes to the fulfillment of branch and company objectives and goals.
  • Represents the Bank in a manner that maintains and expands positive relations with all customers, potential customers, and co-workers
  • Demonstrates compliance awareness by completing all required regulatory and compliance training (e.g., BSA, CRA, ECOA) on or before deadlines, and actively supporting all policies, procedures, and practices that promote risk management, safety, and regulatory adherence.
  • Consistently demonstrates the Company's core values and principles through behaviors, actions, and decisions.

Location:Bryans Road Branch - 8010 Matthews Road, Bryans Road, MD 20616
Position Type/Expected Hours of Work:
  • Full-time.
  • Non-exempt.
  • Days of Work: Monday-Friday, with rotating Saturdays (Closed Sundays and all Federal Holidays)

Required Education and Experience:
  • High school diploma/GED equivalent.
  • 1 year experience successfully providing excellent customer service in a fast-paced environment.
  • Ability to manage multiple priorities daily
  • Ability to maintain confidentiality with customer information
  • Proficient computer skills; specifically, Microsoft Office Suite and Outlook desired
  • Ability to work in a team environment

Work Environment:This job operates in a branch office setting and routinely uses standard office equipment such as computers, phones, and multifunction printer/scanner/copier devices. In addition to standard office equipment, this role also uses cash and coin counters and, in some cases, a teller cash recycler. The position requires the ability to stand, walk, and move throughout the office or branch environment for extended periods; perform routine office tasks; communicate effectively; interact with customers and team members; and manage multiple tasks in a fast-paced environment. Frequent use of standard office equipment and extended periods of viewing computer screens and reviewing detailed information are required. The role also requires manual dexterity, the ability to lift files, open filing cabinets, bend, stoop, and lift or carry materials, including up to 50 pounds of bulk coin/currency. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Compensation:
  • The pay range for this position is $18.00 to $23.00 hourly.
  • Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

Company Benefits:
  • Join a family- and community-oriented workplace that offers a team environment, along with a collaborative and friendly place to work.
  • Comprehensive benefits package for full-time, permanent employees including health, dental, vision, company-paid life insurance, mental health well-being, company paid short-term and long-term disability, and much more!
  • Paid parental leave
  • 401k savings plan with up to a 4% company match
  • Employee Stock Purchase Plan
  • Education Assistance
  • Employee perks such as: employee banking services, loan discount program, education assistance, career development program, Employee Assistance Program, and wellness initiatives.
  • Opportunity for growth and advancement
  • Paid training program and continuous training sessions throughout the year on various topics
  • Generous paid time off and paid sick time
  • Community involvement opportunities

Employment offers are contingent upon the successful completion of a pre-employment screening, which includes a background check, credit check, verification of employment history, and any other screenings required for the position.
Shore United Bank is an Affirmative Action/Equal Opportunity Employer. Shore United Bank is an E-Verify participant.

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