ZipRecruiter

Log In

1

Phd Communication Jobs in Bothell, WA (NOW HIRING)

Microsoft

Senior Customer Experience Engineer

Redmond, WA · On-site

$117K - $160K/yr

Master's, PhD). * Communication skills with the ability to translate complex technical issues into clear business impacts. * Growth mindset with a commitment to continuous learning and technical ...

Docugami

Data Science PhD Intern

Kirkland, WA

We're now looking for AI, NLP, Machine Learning, Data Science, and Math PhD Interns to work ... Strong communication skills and capacity to report and disseminate results * Passion for scientific ...

Docugami

Data Science PhD Intern

Kirkland, WA · On-site

We're now looking for AI, NLP, Machine Learning, Data Science, and Math PhD Interns to work ... Strong communication skills and capacity to report and disseminate results * Passion for scientific ...

next page

Showing results 1-20

All JobsPhd Communication JobsPhd Communication Jobs in Bothell, WA

Phd Communication information

See Bothell, WA salary details

$21.8K

$54.8K

$79.4K

How much do phd communication jobs pay per year?

As of Jun 14, 2026, the average yearly pay for phd communication in Bothell, WA is $54,848.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $62,000.00 per year, depending on experience, location, and employer.

What is a PhD in Communication?

A PhD in Communication is an advanced academic degree focused on the study of human communication processes, including media, interpersonal, organizational, and cultural communication. Students in these programs conduct original research and develop expertise in areas such as rhetoric, media studies, digital communication, and communication theory. Graduates often pursue careers in academia, research, consulting, or leadership roles in media and communication industries. Earning a PhD typically requires several years of coursework, comprehensive exams, and the completion of a dissertation.

What is the difference between Phd Communication vs Communication Specialist?

AspectPhd CommunicationCommunication Specialist
Required CredentialsPhD in Communication or related fieldBachelor's or Master's in Communication, Marketing, or related field
Work EnvironmentAcademic, research, or higher education settingsCorporate, media, public relations, or marketing firms
Employer & Industry UsageUniversities, research institutions, think tanksBusinesses, PR agencies, media outlets
Common Search & ComparisonAcademic and research rolesPractical communication roles in industry

The main difference between Phd Communication and Communication Specialist lies in their focus and work environment. A PhD in Communication is typically geared towards academic, research, or teaching roles, requiring advanced research credentials. In contrast, a Communication Specialist works in industry settings, applying communication strategies in marketing, PR, or media. Both roles involve communication skills, but their career paths and employer types differ significantly.

What are some common career paths for individuals with a PhD in Communication, and how do these roles differ in terms of daily responsibilities?

Individuals with a PhD in Communication can pursue diverse career paths, including academic roles (such as university professor or researcher), corporate communication, public relations, media analysis, and consulting. Academic positions typically involve teaching, conducting research, publishing scholarly work, and mentoring students, while roles in industry may focus on strategic communication planning, message development, or organizational consulting. The choice of path influences your daily routine—academia offers more autonomy and research focus, whereas industry roles often involve collaboration with multidisciplinary teams and fast-paced project management.

What are the key skills and qualifications needed to thrive as a PhD in Communication, and why are they important?

To thrive as a PhD in Communication, you need advanced research skills, expertise in communication theories, and a doctoral degree in the field. Familiarity with qualitative and quantitative research methods, academic publishing platforms, and data analysis software like SPSS or NVivo is typically required. Strong written and verbal communication, critical thinking, and the ability to collaborate effectively are essential soft skills. These competencies are crucial for producing impactful scholarship, teaching effectively, and contributing to academic or industry advancements in communication.
What cities near Bothell, WA are hiring for Phd Communication jobs? Cities near Bothell, WA with the most Phd Communication job openings:
Phd Communication jobs near you
Senior Customer Experience Engineer

Senior Customer Experience Engineer

Microsoft

Redmond, WA • On-site

$117K - $160K/yr

Full-time

Posted 8 hours ago

Microsoft rating

8.6

Company rating: 8.6 out of 10

Based on 125 frontline employees who took The Breakroom Quiz

48th of 190 rated software companies

Job description

Overview
The Customer Experience Engineering (CxE) CARE organization is a foundational part of Microsoft Security's mission to make the world a safer place. We anticipate and solve customer support needs by amplifying the voice of the customer within engineering and delivering scalable, high-impact solutions. Every engagement is designed to build trust, resilience, and long-term success-guided by a deep commitment to diversity, inclusion, and innovation.
We're looking for individuals who are passionate about customer success and energized by solving complex technical challenges. If you thrive in environments where innovation and empathy shape the customer experience, you'll find purpose here. Be on the cusp of innovation where generative AI solutions such as Microsoft Security CoPilot are helping security and IT professionals respond to cyberthreats faster and process signals as scale. Join a team of cloud professionals who believe that delivering extraordinary support is not just a function-but a mission.
As a Customer Lead Engineer (CLE), you'll serve as a trusted advisor and engineering advocate for Microsoft's most strategic customers to help them achieve success with Microsoft Security portfolio of products. CLEs provide proactive guidance to help customers maximize their investment, operational excellence, crisis management, technical advocacy, and enable seamless collaboration across Microsoft. This is a deeply technical, customer-focused, and relationship role that is ideal for Consultants, Enterprise Architects, Technical Account Mangers, and Cloud Architects with cross-functional skills, deep technical expertise, experience managing high-intensity situations, and a passion for driving customer outcomes through engineering-led support.
#MSFTSecurity #CxEJobs
Responsibilities
  • Strategic Technical Leadership: Serve as the primary technical point of contact for assigned strategic customers, developing a deep understanding of their security architecture, business goals, and operational environment; representing the engagement up through CISO levels.

  • Technical Escalations: Directly engage and respond to technical escalations from Microsoft's Mission Critical Security Customers as part of a 24/7 globally distributed engineering team and participate in the On-Call roster.

  • Accelerated Incident Resolution: With minimal guidance, lead the response to critical incidents, acting as Incident Commander when necessary. Drive mitigation efforts, coordinate engineering engagement, and ensure timely root cause analysis and communication.

  • Escalation Management: Own and manage technical escalations, ensuring swift resolution and transparent communication with both customers and internal stakeholders in a 24x7x365 environment.

  • Customer Advocacy: Represent the voice of the customer within Microsoft Security Engineering. Influence product direction and support strategies based on customer feedback and real-world deployment insights.

  • Collaboration: Collaborate closely with customers, account teams, product managers, core engineering, and support engineers to understand customer architecture, troubleshoot complex product issues, and align with stakeholders to drive resolution of critical escalations.

  • Continuous Improvement: Identify systemic issues and contribute to long-term improvements in product quality, supportability, and customer experience.

Qualifications
Required:
  • Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 4+ years experience in technology industry, cloud, technical support, and/or customer experience engineering OR equivalent experience.

Preferred:
  • 7+ years in a customer-facing, deep technical security-oriented role with demonstrated experience with crisis management, Incident Response, or escalation handling.

  • 5+ years of experience with Microsoft Security products (e.g., Microsoft Defender, Entra, Intune, Sentinel, Purview) and enterprise security operations.

  • 5+ years of experience communicating in English language, demonstrating fluency in written and spoken communication

  • Participation in a 24x7x365 on-call rotation.

  • Alignment with US-East Coast Time Zones for optimal customer coverage and team collaboration

  • Advanced Degree (e.g. Master's, PhD).

  • Communication skills with the ability to translate complex technical issues into clear business impacts.

  • Growth mindset with a commitment to continuous learning and technical excellence.

  • Familiarity with regulatory compliance frameworks, enterprise risk management, incident response and threat hunting

  • Certifications in Microsoft and/or competing Cloud Technologies in Security such as SC-200, SC-300, SC-400, SC-900, SC-100, AZ-500, AI-900

  • Industry Certifications: CISSP, CISM, CEH, CompTIA Security+, GIAC (GSEC, GCIA), CrowdStrike CCFA/CCFR

  • Ability to mentor and develop technical skills in others.

Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Customer Experience Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800.00 - $234,700.00 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200.00 - $261,000.00 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

What Microsoft employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Microsoft logo

About Microsoft

Sourced by ZipRecruiter

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

Social media

FacebookTwitter

View All Microsoft Jobs

Apply