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Pharmacy Operations Manager Walgreens Jobs in Rochester, NY

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Pharmacy Operations Manager Walgreens information

See Rochester, NY salary details

$52.3K

$123K

$181.5K

How much do pharmacy operations manager walgreens jobs pay per year?

As of Sep 5, 2026, the average yearly pay for pharmacy operations manager walgreens in Rochester, NY is $122,993.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $149,000.00 per year, depending on experience, location, and employer.

What does a pharmacy operations manager at Walgreens do?

A Pharmacy Operations Manager at Walgreens oversees the daily operations of the pharmacy department, ensuring compliance with company policies and regulatory requirements. They are responsible for managing pharmacy staff, optimizing workflow, and maintaining high standards of customer service. Additionally, they monitor inventory, handle budgeting, and work to meet performance goals such as prescription volume and customer satisfaction. Their role is crucial in ensuring the pharmacy runs smoothly and delivers safe, efficient care to patients.

What skills and qualifications are needed to thrive as a pharmacy operations manager at Walgreens?

To thrive as a Pharmacy Operations Manager at Walgreens, you need a Doctor of Pharmacy (PharmD) or equivalent degree, a valid pharmacist license, and strong leadership and organizational skills. Familiarity with pharmacy management systems, inventory control software, and regulatory compliance tools is essential. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and ensure excellent customer service. These skills are crucial for maintaining operational efficiency, regulatory compliance, and high-quality patient care in a fast-paced retail pharmacy environment.

How does a pharmacy operations manager at Walgreens collaborate with pharmacists and store leadership to ensure smooth pharmacy operations?

As a Pharmacy Operations Manager at Walgreens, you work closely with both pharmacists and store leadership to streamline pharmacy processes, maintain compliance, and deliver excellent customer service. This involves overseeing daily workflow, addressing operational challenges, ensuring adherence to company policies, and supporting staff development. Regular collaboration includes coordinating on inventory management, implementing new initiatives, and resolving any issues that impact workflow or patient care, all while fostering a positive team environment.

What is the difference between Pharmacy Operations Manager Walgreens vs Pharmacy Supervisor Walgreens?

AspectPharmacy Operations Manager WalgreensPharmacy Supervisor Walgreens
ResponsibilitiesOversees pharmacy operations, staff management, compliance, and customer serviceSupervises pharmacy staff, manages daily pharmacy activities, and ensures patient safety
CredentialsPharmacy license, relevant experience, possibly management certificationsPharmacy license, experience in pharmacy settings
Work EnvironmentCorporate pharmacy setting, strategic planning, administrative dutiesFrontline pharmacy setting, direct staff supervision
UsageUsed for higher-level operational roles within WalgreensUsed for frontline supervisory roles within Walgreens

The main difference between a Pharmacy Operations Manager Walgreens and a Pharmacy Supervisor Walgreens lies in scope and responsibilities. The Operations Manager focuses on overall pharmacy performance, strategic planning, and administrative oversight, while the Supervisor handles daily staff supervision and pharmacy operations. Both roles require a pharmacy license and relevant experience, but the Operations Manager typically has broader managerial duties.

What job categories do people searching Pharmacy Operations Manager Walgreens jobs in Rochester, NY look for?

The top searched job categories for Pharmacy Operations Manager Walgreens jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Pharmacy Operations Manager Walgreens jobs?

Cities near Rochester, NY with the most Pharmacy Operations Manager Walgreens job openings:

Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens

Canandaigua, NY

$16.50 - $20.25/hr

Full-time

Re-posted 28 days ago


Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,228 frontline employees who took The Breakroom Quiz

98th of 113 rated pharmacies


Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.
Walgreens is proud to invest & champion an "earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor.   This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry.   Arming you with a nationally recognized, portable credential that will help you advance your career.  
Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now!  Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. 
 
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
  • Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.  If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
  • Models and delivers a distinctive and delightful customer experience.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with most valuable customers.

Operations
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy.  Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly,  filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.  Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.  Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.  Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
  • Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.

Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.  Otherwise, earns PTCB certification as condition of promotion to senior technician.
  • Attends training requested by Manager and acquires continuing education credits.  Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

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