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Pharmacy Operation Manager Jobs in Indiana (NOW HIRING)

Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. * Under ...

Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. * Under ...

Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. * Under ...

New

Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. * Under ...

Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. * Under ...

Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. * Under ...

Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. * Under ...

New

Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. * Under ...

Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. * Under ...

Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. * Under ...

Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. * Under ...

Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. * Under ...

Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. * Under ...

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Pharmacy Operation Manager information

See Indiana salary details

$50.4K

$118.6K

$175.1K

How much do pharmacy operation manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for pharmacy operation manager in Indiana is $118,617.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,200.00 and $143,700.00 per year, depending on experience, location, and employer.

What does a pharmacy operation manager do?

A Pharmacy Operation Manager oversees the daily operations of a pharmacy, ensuring that it runs efficiently and complies with all regulations. They are responsible for managing staff, optimizing workflows, maintaining inventory, and ensuring high standards of customer service. Additionally, they collaborate with healthcare professionals, implement policies and procedures, and may handle budgeting and financial tasks. Their role is crucial in ensuring that the pharmacy provides safe and effective pharmaceutical care to patients.

How does a pharmacy operation manager typically collaborate with pharmacy staff and healthcare providers to ensure efficient operations?

A Pharmacy Operation Manager works closely with pharmacists, pharmacy technicians, and support staff to streamline workflow, maintain compliance, and improve patient care. They often lead meetings to set goals, address challenges, and implement new procedures. Additionally, they coordinate with healthcare providers to manage medication inventory, resolve prescription issues, and ensure regulatory requirements are met. Effective communication and team leadership are essential, as the manager must balance operational efficiency with high-quality patient service.

What are the key skills and qualifications needed to thrive as a pharmacy operation manager, and why are they important?

To thrive as a Pharmacy Operation Manager, you need strong expertise in pharmacy practice, regulatory compliance, inventory management, and typically a PharmD degree or equivalent experience. Familiarity with pharmacy management systems, automated dispensing technologies, and relevant certifications like a pharmacist license are essential. Leadership, problem-solving, and effective communication are crucial soft skills for managing staff, resolving issues, and optimizing workflow. These skills ensure safe medication practices, regulatory adherence, and efficient pharmacy operations that meet both patient and organizational needs.

What is the difference between Pharmacy Operation Manager vs Pharmacist?

AspectPharmacy Operation ManagerPharmacist
CredentialsTypically requires a pharmacy management certification or relevant experienceRequires a Doctor of Pharmacy (Pharm.D.) degree and licensure
Work EnvironmentOversees pharmacy operations, staff management, and compliance in retail or hospital settingsProvides patient care, medication counseling, and dispenses prescriptions
Employer & Industry UsageCommonly employed in retail chains, hospitals, and healthcare facilitiesPrimarily employed in pharmacies, hospitals, and clinics

The main difference between a Pharmacy Operation Manager and a Pharmacist lies in their roles. The Pharmacy Operation Manager focuses on managing pharmacy operations, staff, and compliance, while the Pharmacist is directly involved in patient care and medication dispensing. Both roles are essential in pharmacy settings but serve distinct functions.

What cities in Indiana are hiring for Pharmacy Operation Manager jobs?

Cities in Indiana with the most Pharmacy Operation Manager job openings:

Pharmacy Operations Manager

Hammond, IN

Walgreens
Pharmaceutical and Medicine Manufacturing • 51 - 200 employees

Full-time

Posted 16 days ago


Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,241 frontline employees who took The Breakroom Quiz


Job description

  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel.  Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience.  Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy.  Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law).  Completes patient and physician calls under the supervision of a pharmacist (where allowed by law).  Under the supervision of a pharmacist assists  with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations.  Coordinates and organizes pharmacy daily schedule of activities.  Recommends allocation of pharmacy hours.  Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure.  Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning.  Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections.  Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. 
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.   Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination.  Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same.  Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws.  Holds technician accountable for attendance and timeliness.  Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling.  Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements.  Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  •  Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

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