Pharmacy Informatics Jobs in Durham, NC (NOW HIRING)

Pharmacy IT Systems Analyst – Epic Willow Inpatient (Remote)

Compensation: $113,900–$170,851 annually, depending on experience and qualifications
Work Schedule: Remote opportunity

**This is a nationwide remote position. Candidates must reside in one of the approved states**

Alabama, Arizona, Colorado, Florida, Georgia, Hawaii, Illinois, Indiana, Maryland, Minnesota, Nebraska, New York, North Carolina, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Wyoming

Position Overview

We are seeking an experienced Pharmacy IT Systems Analyst specializing in Epic Willow Inpatient to support and optimize pharmacy information systems within a healthcare environment. This role is ideal for a pharmacist or healthcare IT professional with strong clinical pharmacy knowledge, Epic Willow Inpatient expertise, and experience translating operational needs into technology solutions.

The Pharmacy IT Systems Analyst will serve as a key connection between pharmacy operations, clinical teams, and information technology by analyzing business needs, defining system requirements, implementing enhancements, and supporting enterprise clinical applications. The successful candidate will help ensure pharmacy systems effectively support safe medication management, efficient workflows, and high-quality patient care.

This position offers the opportunity to work in a collaborative environment where clinical expertise and healthcare technology intersect to improve outcomes and operational performance.

Key Responsibilities

• Analyze pharmacy and clinical operational needs to identify opportunities for system improvements
• Define requirements and develop solutions that align healthcare technology with departmental workflows
• Support implementation, maintenance, optimization, and ongoing support of Epic Willow Inpatient applications
• Configure, manage, and troubleshoot assigned clinical pharmacy applications and related workflows
• Partner with pharmacists, physicians, nurses, clinical leaders, and IT teams to evaluate system functionality and improvements
• Provide application support and resolve user issues involving clinical and pharmacy technology solutions
• Assess application functionality and recommend enhancements to improve safety, efficiency, and user experience
• Participate in system testing, validation, upgrades, and implementation activities
• Develop and maintain end-user documentation, training materials, and workflow resources
• Provide education and support to end users regarding system functionality and best practices
• Collaborate with cross-functional teams to identify workflow improvements, reduce inefficiencies, and support departmental goals
• Maintain confidentiality and security of patient, employee, and financial information
• Participate in team initiatives focused on improving healthcare technology solutions and clinical operations

Required Qualifications

• Epic Willow Inpatient certification required
• Bachelor’s degree, Doctor of Pharmacy (PharmD), or equivalent pharmacy degree from an accredited institution
• Active pharmacist license preferred with a minimum of 1 year of licensed pharmacist experience
• Minimum of 4 years of clinical or administrative healthcare information systems experience
• Experience supporting pharmacy information systems or clinical applications in a healthcare environment
• Strong understanding of inpatient pharmacy workflows and medication management processes
• Ability to analyze problems, identify solutions, and communicate effectively with both technical and non-technical users

Preferred Qualifications

• Experience as an Epic Willow Inpatient Analyst, Pharmacy Informatics Specialist, or Clinical Applications Analyst
• Experience with Epic implementations, upgrades, optimization, or application support
• Background in pharmacy operations combined with healthcare IT experience
• Experience with clinical workflow analysis, system testing, and end-user support
• Experience creating training materials and supporting user adoption of healthcare applications

Required Skills & Competencies

Successful candidates will demonstrate:

• Strong interpersonal communication skills with the ability to work with diverse clinical and technical teams
• Excellent written communication skills for documentation and end-user materials
• Ability to understand how clinical applications support pharmacy and healthcare workflows
• Strong organizational skills and attention to detail
• Ability to work independently while contributing effectively within a collaborative team environment
• Ability to provide and receive constructive feedback while supporting shared team goals
• Proficiency with standard business applications, including word processing, spreadsheets, databases, presentations, email, and scheduling tools
• Commitment to maintaining patient privacy and confidentiality

Why Consider This Opportunity?

This role provides the opportunity to combine pharmacy expertise with healthcare technology by helping shape systems that directly impact medication safety, clinician efficiency, and patient care. You will work alongside clinical and technical teams to improve pharmacy workflows and support innovative healthcare solutions.

If you are an Epic Willow Inpatient-certified professional with pharmacy informatics experience and a passion for improving healthcare technology, we encourage you to apply.