Pharmacy Implementation Manager Jobs in Silver Spring, MD

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description

Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. As an Associate Director, Long-Acting Injectable Implementation Lead, this individual serves as a central expert and external-facing lead for educating stakeholders, especially institutions interested in learning more about PrEP ("PrEP Institutions"), on strategies to improve patient access to Gilead's long-acting injectable products.

This role will work in compliant collaboration with Marketing, Patient Access Solutions, Clinical Nurse Educators, Market Access (Virology), Field Reimbursement Managers, Prevention Specialists, Community Liaisons, Medical Affairs, and other internal partners.

The role is accountable for harmonizing complex ideas across U.S. Commercial functions, establishing scalable implementation approaches, and enabling seamless execution to achieve access goals. Successful and compliant cross-functional collaboration will be a key measure of success.

Key Responsibilities

• Serve as a subject matter expert on LAI implementation, access, reimbursement education, and stakeholder readiness for PrEP Institutions across the East region.
• Engage with key external stakeholders, including Pharmacy Directors and other decision-makers at PrEP Institutions, to anticipate and respond to questions about Gilead LAIs and educate on compliant implementation considerations consistent with the product label.
• Develop, refine, and execute complex implementation concepts, approaches, and standards that improve patient access to prescribed Gilead LAI PrEP medications through effective implementation, access, and reimbursement education.
• Act as the prime external-facing contact for significant LAI implementation matters, coordinating responses and resources across Field Reimbursement Managers, Prevention Specialists, Community Liaisons, Clinical Nurse Educators, Medical Affairs, and other partners.
• Serve as the quarterback for questions from PrEP Institutions related to acquisition of LAI PrEP, workflow development, implementation logistics, and access/reimbursement education needs.
• Develop solutions to a wide range of complex stakeholder, workflow, access, and reimbursement challenges using ingenuity and innovation while ensuring solutions are consistent with organizational objectives and compliant business practices.
• Exercise considerable latitude in determining field priorities, stakeholder engagement approaches, issue-escalation pathways, and cross-functional coordination needed to support regional access goals.
• Stay informed about evolving healthcare policies, payer and market trends, reimbursement pathways, specialty pharmacy dynamics, buy-and-bill models, and other developments that may create challenges or opportunities in the LAI access landscape.
• Identify trends, opportunities, and areas for improvement in patient access, reimbursement processes, stakeholder education, and LAI implementation workflows; translate insights into recommendations for broader process improvement.
• Assist with and contribute to regular reports and updates for senior leadership, through the Director of LAI Implementation, on the quality, effectiveness, and strategic implications of implementation support initiatives.
• Represent Gilead externally with professionalism, sound judgment, and cultural sensitivity, adapting education and support to varying account environments and practices without being overly prescriptive.
• Exhibit Gilead's core values: integrity, teamwork, accountability, excellence, and inclusion, in accordance with the highest ethical and compliance standards, including Gilead's Code of Ethics and Business Conduct policies and applicable legal and regulatory requirements.

Basic Qualifications

Bachelor's Degree and 10+ years of related experience

OR

Master's Degree / MBA and 8+ years of related experience

Preferred Qualifications

• BA/BS/RN with 10+ years of experience in pharmaceutical field reimbursement, patient access, market access, implementation, account engagement, or a related commercial access function.
• MA/MS/MBA/PharmD with 8+ years of experience in pharmaceutical field reimbursement, patient access, market access, implementation, account engagement, or a related commercial access function.
• Demonstrated expertise in LAI implementation, provider workflow development, access and reimbursement education, specialty pharmacy models, HUB services, and multiple acquisition models, including buy and bill.
• Deep understanding of the relationship between payers, providers, pharmacies, and pharmaceutical companies in the reimbursement process, including commercial, Medicare, Medicaid, and specialty payer pathways.
• Experience engaging with large, complex provider accounts or institutions and influencing senior internal and external stakeholders on significant implementation or access matters.
• Proven ability to develop solutions to complex business and customer challenges, exercise sound judgment and considerable latitude, and drive cross-functional execution without immediate direction.
• Strong ability to translate field insights, policy changes, payer trends, and stakeholder feedback into recommendations that improve process consistency, patient access, and implementation effectiveness.
• Track record of leading through influence, coordinating matrixed partners, and achieving results through collaboration rather than direct authority.
• Excellent written and verbal communication skills, including the ability to educate, consult, and represent the organization with senior stakeholders and external decision-makers.
• Willingness to travel up to 75% of the time across the designated region; this is a field-based role where in-person meetings with key stakeholders are important to success.

People Leader Accountabilities

• Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.
• Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose.
• Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability,genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.comfor assistance.

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Please apply via the Internal Career Opportunities portal in Workday.