Pharmacy Delivery Drive Jobs (NOW HIRING)

POSITION SUMMARY:

The Senior Manager serves as an enterprise-level leader accountable for the strategy, design, and execution of the pharmacy organization's highest-priority initiatives. This role goes beyond project oversight - it shapes how the pharmacy enterprise approaches transformation, builds delivery capability across the organization, and ensures that complex, multi-workstream programs are translated into durable operational and financial outcomes.

Operating within a pharmacy enterprise that generates approximately $1B in annual revenue, the Senior Manager brings senior judgment to initiatives that cut across specialty pharmacy, outpatient pharmacy, revenue cycle, payer strategy, and supporting infrastructure. This leader is expected to drive ambiguous problems to resolution, influence without direct authority across a matrixed organization, and serve as a trusted advisor to pharmacy and health-system leadership.

Unlike a traditional PMO role, this role is a strategic execution partner - someone who builds the delivery architecture, coaches cross-functional teams, and holds accountability for both delivery quality and realized financial and operational results.

Position: Senior Pharmacy Delivery Manager

Department: SS - System Hospital Pharmacy
Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required)

JOB REQUIREMENTS

EDUCATION AND EXPERIENCE:

PREFERRED EDUCATION AND EXPERIENCE:

• Advanced degree (MBA, MPH, PharmD)

CERTIFICATIONS, LICENSES, REGISTRATIONS PREFERRED:

• Valid license as a pharmacist in the State of Massachusetts is preferred.

• Candidates without licensure must demonstrate equivalent depth through healthcare strategy consulting or senior health-system operational leadership in pharmacy.

KNOWLEDGE, SKILLS & ABILITIES (KSAs):

• Deep working knowledge of specialty pharmacy operations: access workflows, prior authorization, LDD programs, payer dynamics, gross margin, DIR, and specialty drug economics.

• Demonstrated track record of driving complex, multi-workstream programs from strategy through sustained operational performance in an academic medical center, integrated delivery network, or major consulting firm.

• Exceptional executive communication and stakeholder management skills; able to prepare crisp, decision-ready materials for C-suite and board-level audiences.

• Strong financial acumen: able to build and validate business cases, model ROI, and hold teams accountable to financial commitments.

• Sophisticated change management capability; experienced navigating large-scale organizational change in clinical and operational healthcare environments.

• Strategic thinking paired with ground-level execution discipline - able to set direction and roll up sleeves to get things done.

• Experience building delivery infrastructure: playbooks, frameworks, governance models, and team capability at scale.

• Formal project management or delivery methodology experience (PMP, Agile, Lean, or comparable); demonstrated hands-on delivery excellence is prioritized over certification.

• Prior management or mentorship experience; ability to develop junior team members and cultivate a high-performance delivery culture.

• Experience with pharmacy revenue cycle, specialty platform technologies, and vendor or payer relationship management preferred.

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

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