... pharma companies combined. Join our game-changing, global company dedicated to creating better ... W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives? Syneos ...
... pharma companies combined. Join our game-changing, global company dedicated to creating better ... W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives? Syneos ...
Insurance Verification Specialist - Las Vegas, NV
Las Vegas, NV · On-site
$15.50 - $19.25/hr
To act as liaison between company, patients, Insurances, Pharma and Provider's office to obtain and ... Hodge, R.Ph. purchased the drug store, and under his leadership, the company continues to build on ...
Insurance Verification Specialist - Las Vegas, NV
Las Vegas, NV · On-site
$15.50 - $19.25/hr
To act as liaison between company, patients, Insurances, Pharma and Provider's office to obtain and ... Hodge, R.Ph. purchased the drug store, and under his leadership, the company continues to build on ...
Pharma R information
What is the difference between Pharma R vs Pharma Associate?
| Aspect | Pharma R | Pharma Associate |
|---|---|---|
| Required Credentials | Bachelor's degree in pharmacy, chemistry, or related field; licensing may be required | Associate degree or diploma in pharmacy technology or related field |
| Work Environment | Research labs, pharmaceutical companies, clinical trial sites | Retail pharmacies, hospital pharmacies, pharmaceutical manufacturing facilities |
| Employer & Industry Usage | Primarily in research and development within pharma companies | Involved in dispensing, patient interaction, and pharmacy operations |
Pharma R roles focus on research, development, and clinical trials, requiring specialized scientific credentials. Pharma Associates typically work in pharmacy settings, handling medication dispensing and patient care. While both roles are essential in the pharmaceutical industry, Pharma R is research-oriented, whereas Pharma Associate is more operational and patient-facing.
What are some common challenges faced by Pharma R professionals when working cross-functionally with other departments?
What are the key skills and qualifications needed to thrive as a Pharma R?
What is a Pharma R?

Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 18 days ago
Job description
You're a proactive problem-solver and have the ability to make customers feel like your friend.
In this role as a REMS Specialist, you will be responsible for answering non-clinical related questions as well as triaging adverse events and product complaints utilizing an FAQ document and then entering the data into the CRM. The working hours are 11:30am - 8pm EST.
You will:
- Complete follow-up for missing/updated information from stakeholders (patients, healthcare providers, pharmacies, etc.), including data entry processing, documentation, and safety reporting per program guidelines.
- Ensure document/data processing, data corrections and all communication are documented accurately, concisely and in a timely manner.
- Maintain a working knowledge of program guidelines, product or disease state for the assigned program(s).
- Conduct pre and post call analysis of calls.
- Answer incoming calls and perform outgoing calls in professional manner following client guidelines and business rules.
- Identify any areas that are potentially troublesome and follow up with the stakeholder to ensure that issue is resolved.
Job Qualifications: Education
- Bachelor's Degree highly preferred or 1+ year of healthcare call center experience.
Required Skills
- 1+ years recent pharmaceutical or healthcare industry experience- e.g. Medical Assistant, Nurse's Aide, EMT, health insurance company etc. is highly preferred.
- Working knowledge of medical terminology
- Case management experience
- Solid written and verbal communication skills and listening skills.
- Ability to type 40+ words per minute (wpm)
- Efficient computer and data entry skills; ability to learn new systems and programs quickly.
- Excellent attention to detail
- Ability to prioritize and reprioritize workload depending on program needs.
Preferred Skills
- 1+ year in pharmaceutical or healthcare call center with Risk Evaluation and Mitigation Strategy (REMS) experience highly preferred.
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you're empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.
W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.