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Pfs Customer Service Representative Jobs (NOW HIRING)

PFS Group

Customer Service Representative

Uvalde, TX · On-site

$15 - $20.50/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

PFS Group

Customer Service Representative

Houston, TX · On-site

$14 - $19.25/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

PFS Group

Customer Service Representative

Crystal City, TX · On-site

$14 - $19/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

UF Health

Manager, Customer Service

Gainesville, FL · On-site

Overview Lead day-to-day PFS customer service operations to deliver consistent, high-quality patient financial experience. Manage front-line teams responsible for customer service, billing ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems ...

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Pfs Customer Service Representative information

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How much do pfs customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for pfs customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Pfs Customer Service Representative vs Pfs Claims Specialist?

AspectPfs Customer Service RepresentativePfs Claims Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; knowledge of claims processing
Work EnvironmentCall centers, office settings, direct customer interactionOffice settings, claims processing departments, data entry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, healthcare organizations
Common Search & ComparisonCustomer service roles in insuranceClaims processing roles in insurance

The Pfs Customer Service Representative primarily handles customer inquiries and provides support, while the Pfs Claims Specialist focuses on processing and managing insurance claims. Both roles require knowledge of insurance policies and excellent communication skills, but they differ in daily tasks and focus areas within the insurance industry.

What is a Pfs Customer Service Representative job?

A Pfs Customer Service Representative is responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. The role typically requires strong communication skills, familiarity with customer management software, and the ability to handle multiple tasks in a fast-paced environment.

What cities are hiring for Pfs Customer Service Representative jobs?

Cities with the most Pfs Customer Service Representative job openings:

What states have the most Pfs Customer Service Representative jobs?

States with the most job openings for Pfs Customer Service Representative jobs include:

What are popular job titles related to Pfs Customer Service Representative jobs?

For Pfs Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Pfs Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

FINANCIAL COUNSELOR REP, PFS CUSTOMER SERVICE

Valdosta, GA • On-site

SGMC Health
See more jobs at SGMC Healthexternal

Full-time

Medical, Life, Retirement, PTO

Re-posted 18 hours ago

Job description

Description
WHAT IT'S LIKE AT SGMC HEALTH
Purpose. No matter your role or area that you work in, at SGMC Health we are collectively working towards goals that will make our community a better place.
Excellence. We strive to do the right thing the right way, are accountable in all we do, require competence of our people, and are compassionate in our service.
Team Spirit. We encourage team effort, support personal and professional development, acknowledge individual talents and skills, and support innovation and empowerment.
Award Winning Performance. We are committed to providing the best care possible and we are proud to be recognized locally, statewide, and nationally for the exceptional care that our staff provides.
WHY YOU WILL LOVE SGMC HEALTH
SGMC has great benefit options, depending on the role that you are going into- including healthcare, supplementary benefits, ways to save for the future, opportunities for career advancement, and opportunities to expand your skill set. Some of these great benefit options are listed below:
  • Low Healthcare Insurance Premiums
  • 401(k) with employer match
  • Paid Time Off (PTO)
  • Employee discounts
  • Company paid life insurance
  • Short-Term and Long-Term Disability
  • Cancer Insurance
  • Accident Insurance
  • Pet Insurance
  • Tuition Reimbursement
  • On-the-job training and skills development
  • Opportunities for growth and advancement
  • Employee Assistance Program

JOB LOCATION : SGMC Patient Financial Services
DEPARTMENT: PFS CUSTOMER SERVICE
SCHEDULE: Full Time, 8 HR Day Shift,
POSITION SUMMARY Responsible for collection of charges on Inpatient & certain Outpatient accounts, self-pay, and patient liability portion of insurance accounts prior to patient's discharge, while maintaining a high level of public relations. Assists patient/family in assessing eligibility for available funds through SGMC programs and outside resources when the patient meets appropriate criteria for assistance. Responsible for obtaining Insurance information prior to discharge. KNOWLEDGE, SKILLS & ABILITIES Two year associate degree preferred. Two years collection experience required, preferably in a medical setting. Knowledge of the FDCPA highly desirable. HFMA Certified Financial Counselor certification preferred.
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