Benefits:- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Training & development
- Vision insurance
If youโre the leader of the pack and enjoy providing products and services that enrich petsโ lives, then come work in our neighborhood.
As a Store Team Leader, youโre pawsitively passionate about people and their pets. You will lead the store, develop your team, and drive results while delivering exceptional, neighborly service in a fun and engaging pet retail environment. From jumping on the floor to welcome a new puppy to analyzing store sales performance and inspiring your team to hit goals, you play a key role in creating a trusted, pet-centric destination in your community.
What Youโll Do- Lead and develop your team by setting the example in customer service, sales, and operations
- Drive store performance including retail sales, services, and neighbor engagement
- Analyze results and implement plans to improve productivity and profitability
- Create and manage weekly schedules to maximize team efficiency and coverage
- Recruit, hire, onboard, and develop a fully staffed, high-performing team
- Coach team members through ongoing feedback, training, and development
- Maintain a clean, safe, and well-run store environment (animal care, safety, and operations)
- Ensure compliance with operational policies and procedures
- Build relationships within the community and support local events and partnerships
- Foster a fun, positive culture centered around pets, people, and teamwork
You May Be a Great Fit If You- Are a hands-on leader who leads by example
- Have a passion for pets, people, and team development
- Are results-driven and motivated by goals and performance
- Thrive in a fast-paced, customer-focused retail environment
- Enjoy building relationships with both your team and the local community
Requirements and Responsibilities- 2+ years of retail leadership or store management experience
- Bachelorโs degree or equivalent work experience preferred (High School Diploma/GED required)
- Strong communication and leadership skills
- Basic proficiency with Microsoft Office or similar tools
- Ability to operate store equipment (including forklift, where applicable)
- Ability to climb ladders, bend, kneel, and lift up to 65 lbs
- Ability to work a flexible schedule, including evenings and weekends
- Reliable transportation
- Must be 18+ years old and able to meet hiring requirements set by the local franchise owner
What We Value- Pet Safety and Care First
- Leadership and Accountability
- Team Development and Support
- Strong Customer Focus
- Community Engagement