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Pet Insurance Customer Service Jobs in Iowa (NOW HIRING)

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Pet Insurance Customer Service information

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How much do pet insurance customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for pet insurance customer service in Iowa is $22.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $27.60 per hour, depending on experience, location, and employer.
Pet Insurance Customer Service jobs near you
Infographic showing various Pet Insurance Customer Service job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $46,378 per year, or $22.3 per hour.

Licensed Insurance Customer Service

Cedar Rapids, IA • On-site

Doug Valentine State Farm Agency
See more jobs at Doug Valentine State Farm Agencyexternal

$50K - $65K/yr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Licensed Insurance Customer Service

Location: Cedar Rapids, IA, 52404

Salary: $50000.0 - $65000.0/year

Experience: 0 Year(s)

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Doug Valentine - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Only candidates who meet the following criteria will be considered for this role:

1. Must be able to make the commute to our agency location in Cedar Rapids, IA. This is an in-office position.

Responsibilities:

  • Answer customer inquiries and provide policy information
  • Assist clients with policy changes and updates
  • Process insurance claims and follow up with clients
  • Maintain accurate records of customer interactions

Qualifications:

  • Property and Casualty license (required)
  • Life and Health license (must be able to obtain)
  • Strong communication and interpersonal skills
  • Detail-oriented and able to multitask
  • Previous customer service experience preferred

Benefits:

  • Competitive Salary
  • Bonus based on performance
  • Paid Time Off (personal/sick days and vacation)
  • Parental Leave
  • Health Insurance
  • Dental Insurance
  • 401(k) with Employer Matching
  • Opportunity for advancement

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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