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Pet General Manager Jobs (NOW HIRING)

Village Pet Care LLC

General Manager

Park City, UT · On-site

$60K - $70K/yr

As our General Manager, you'll be at the helm of a vibrant team, running the show, pampering pets ... Work together across Village Pet Care's departments to achieve shared objectives and drive business ...

NVA

General Manager

Norwalk, CT · On-site

$70K - $75K/yr

NVA Pet Resorts is hiring a full-time General Manager for our Pooch Hotel Norwalk resort in Norwalk, Connecticut . In this role, you'll own overall site performance including operations, guest ...

NVA

General Manager

Exeter, NH · On-site

$68K - $72K/yr

General Manager, Pet Resorts (NVA) If you're a strong people leader who loves pets and thrives in fast-paced operations, this is a great opportunity to run a high-impact business, build an engaged ...

NVA

General Manager

Cedar Park, TX · On-site

$65K - $69K/yr

NVA Pet Resorts is hiring a full-time General Manager for our Happy Tails Pet Resort resort in Cedar Park, Texas . In this role, you'll own overall site performance including operations, guest ...

Canine Country Club

General Manager

Albuquerque, NM · On-site

$65K/yr

General Manager, Pet Resorts, National Veterinary Associates (NVA) Are you a proven leader who knows how to drive revenue, develop high-performing teams, and deliver exceptional guest experiences? We ...

Canine Country Club

General Manager

Albuquerque, NM · On-site

$65K/yr

General Manager, Pet Resorts, National Veterinary Associates (NVA) Are you a proven leader who knows how to drive revenue, develop high-performing teams, and deliver exceptional guest experiences? We ...

NVA

General Manager

League City, TX · On-site

$60K - $65K/yr

NVA Pet Resorts is hiring a full-time General Manager for our PetSuites League City resort in League City, Texas . In this role, you'll own overall site performance including operations, guest ...

NVA

General Manager

Albuquerque, NM · On-site

$65K - $69K/yr

General Manager, Pet Resorts (NVA) If you're a strong people leader who loves pets and thrives in fast-paced operations, this is a great opportunity to run a high-impact business, build an engaged ...

NVA

General Manager

Lake Saint Louis, MO · On-site

$60K - $65K/yr

NVA Pet Resorts is hiring a full-time General Manager for our No Leash Needed - Lake St. Louis resort in Lake Saint Louis, Missouri . In this role, you'll own overall site performance including ...

NVA

General Manager

Grove City, OH · On-site

$55K - $65K/yr

NVA Pet Resorts is hiring a full-time General Manager for our PetSuites Grove City resort in Grove City, Ohio . In this role, you'll own overall site performance including operations, guest ...

National Veterinary Associates

General Manager, Pet Resorts (NVA) If you're a strong people leader who loves pets and thrives in fast-paced operations, this is a great opportunity to run a high-impact business, build an engaged ...

NVA

General Manager

Derry, NH · On-site

$73K - $75K/yr

NVA Pet Resorts is hiring a full-time General Manager for our The Barking Dog - Derry resort in Derry, New Hampshire. In this role, you'll own overall site performance including operations, guest ...

Destinationpet

General Manager

Dunwoody, GA · On-site

Our pet-obsessed professionals create a connected care network of trustworthy partners who bring ... As the General Manager, you'll lead the day-to-day operations of the center while building a ...

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Pet General Manager information

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$30K

$65K

$110K

How much do pet general manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for pet general manager in the United States is $65,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What does a Pet General Manager do?

A Pet General Manager oversees the daily operations of a pet-related business, such as a pet store, boarding facility, or animal hospital. They are responsible for managing staff, ensuring the well-being of animals, maintaining inventory, and delivering excellent customer service. The role also involves budgeting, marketing, and developing business strategies to increase profitability and customer satisfaction. Pet General Managers must have strong leadership skills, a passion for animals, and an understanding of industry regulations.

What are the key skills and qualifications needed to thrive as a Pet General Manager?

To thrive as a Pet General Manager, you need strong leadership, business management experience, and a background in animal care, often supported by a degree in business administration or animal science. Familiarity with inventory management systems, scheduling software, and point-of-sale platforms is typically required. Exceptional interpersonal skills, problem-solving abilities, and customer service orientation help build a positive team culture and client relationships. These skills ensure efficient operations, satisfied customers, and high standards of animal welfare in a pet-focused business.

What are some common challenges faced by a Pet General Manager, and how can they be addressed?

A Pet General Manager often faces challenges such as balancing operational efficiency with high standards of animal care, managing a diverse team, and ensuring customer satisfaction. Navigating scheduling for staff and animal care, handling unexpected health issues among pets, and complying with industry regulations are also frequent hurdles. Addressing these challenges involves strong organizational skills, clear communication, ongoing staff training, and building strong relationships with both employees and clients to foster a positive environment for both pets and people.

What is the difference between Pet General Manager vs Pet Store Manager?

AspectPet General ManagerPet Store Manager
ResponsibilitiesOversees multiple departments, strategic planning, overall store operationsManages daily store activities, staff, and customer service
CredentialsExperience in retail management, industry knowledge, leadership skillsRetail experience, customer service skills, industry familiarity
Work EnvironmentMultiple store locations or large retail chainsSingle store or small chain
Industry UsageCommon in larger pet retail chains or franchise groupsTypical in individual pet stores or small chains

The Pet General Manager typically oversees multiple stores or a larger retail operation, focusing on strategic and high-level management. In contrast, the Pet Store Manager handles daily store operations and staff management. Both roles require retail experience and industry knowledge, but the General Manager's scope is broader, often involving multiple locations and higher-level decision-making.

What are popular job titles related to Pet General Manager jobs?

For Pet General Manager jobs, the most frequently searched job titles are:

Infographic showing various Pet General Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $65,026 per year, or $31.3 per hour.

K9 Resorts General Manager

Palatine, IL • On-site

Luxury Pet Hotel Investment
See more jobs at Luxury Pet Hotel Investmentexternal

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

General Manager

LPHI | K9 Resorts Luxury Pet Hotel

FLSA: Full-Time Salary Exempt

At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts set the standard in boarding, daycare, and grooming—and we’re seeking a dynamic General Manager to lead operations, people, and performance at the highest level.

What You’ll Do Leadership & Team Development
  • Lead and develop Assistant Managers, Supervisors, and resort team members
  • Own full-cycle talent management: hiring, onboarding, coaching, and performance
  • Build a high-performance, accountability-driven culture
  • Conduct regular team meetings, coaching sessions, and performance reviews
Operations & Business Ownership
  • Oversee day-to-day operations across all departments
  • Ensure excellence in cleanliness, safety, and pet care standards
  • Manage scheduling, staffing levels, and labor efficiency
  • Maintain facility standards, vendor relationships, and inventory control
Customer Experience & Sales
  • Set and uphold 5-Star service expectations across all interactions
  • Drive revenue through service offerings, client retention, and enrollment growthPersonally resolve high-level customer concerns
  • Monitor feedback and continuously improve the guest experience
Marketing & Community Leadership
  • Act as a Brand Ambassador in the local community
  • Build partnerships with veterinarians, groomers, and pet-related businesses
  • Lead marketing initiatives to drive awareness and growth
Financial & Performance Management
  • Own P&L performance and profitability
  • Monitor KPIs and implement strategies to drive results
  • Manage expenses, payroll, and budgeting
  • Identify trends and opportunities to improve operational efficiency
What We’re Looking For
  • 3–4+ years of management experience (pet care, hospitality, retail, or similar)
  • Proven leadership in high-volume, service-driven environments
  • Strong business acumen (P&L, labor, operations, performance metrics)
  • Ability to lead teams, drive accountability, and develop talent
  • Excellent communication, problem-solving, and decision-making skills
  • Sales-oriented mindset with a focus on growth and results
  • Valid driver’s license
  • Flexible availability including weekends and holidays
What You’ll Get
  • 401(k)
  • Health, dental, and vision benefits
  • Paid time off
  • Flexible scheduling
  • Leadership training & development programs
  • Employee discounts and perks
Why K9 Resorts?

This is more than a General Manager role—it’s an opportunity to run a business, lead a team, and drive real results in a growing, high-energy environment where people, pets, and performance matter.

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