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Permanent Supportive Housing Program Manager Jobs in California

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Permanent Supportive Housing Program Manager information

What is a permanent supportive housing program manager?

A Permanent Supportive Housing (PSH) Program Manager oversees the administration and delivery of services that help individuals and families with chronic homelessness or disabilities maintain stable housing. They coordinate support services such as case management, mental health care, and life skills training, working closely with staff, community partners, and residents. The Program Manager ensures compliance with funding requirements, tracks program outcomes, and develops policies to promote housing stability and resident well-being.

What are the key skills and qualifications needed to thrive as a permanent supportive housing program manager?

To thrive as a Permanent Supportive Housing Program Manager, you need a background in social work, human services, or a related field, often supported by a relevant degree and experience in housing or case management. Familiarity with case management software, housing databases, and compliance reporting systems is typically required. Strong leadership, problem-solving abilities, cultural competence, and effective communication skills help you manage teams and support diverse client populations. These skills ensure effective program delivery, regulatory compliance, and positive outcomes for participants in supportive housing environments.

What are some common challenges faced by permanent supportive housing program managers, and how can they be addressed?

Permanent Supportive Housing Program Managers often encounter challenges such as coordinating services for residents with complex needs, navigating funding requirements, and fostering collaboration between housing providers and service agencies. Success in this role requires strong organizational skills, adaptability, and effective communication to address resident concerns and maintain compliance with regulations. Building strong partnerships with community organizations and regularly engaging with staff and residents can help address these challenges, leading to better outcomes for all involved.

What cities in California are hiring for Permanent Supportive Housing Program Manager jobs?

Cities in California with the most Permanent Supportive Housing Program Manager job openings:

Infographic showing various Permanent Supportive Housing Program Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Case Manager-Permanent Supportive Housing (84747)

San Jose, CA • On-site

HOMEFIRST SVCS OF SANTA CLARA CO
See more jobs at HOMEFIRST SVCS OF SANTA CLARA COexternal

$32.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Key responsibilities

  • Provide case management and direct services to clients throughout Santa Clara County.

  • Maintain thorough, accurate records of case management activities and document updates in HMIS.

  • Attend meetings, trainings, and assist with other duties as assigned, including coverage across multiple program sites.

Job description

POSITION: Case Manager - Permanent Supportive Housing
LOCATION: 3150 Almaden Expressway, San Jose 95118
Reports to: Program Manager
Status: Full Time, Non-Exempt
Compensation: $32.20/Hourly
ABOUT HOMEFIRST
Established in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership - meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.
OUR VALUES
  • Kindness: We act with empathy toward others.
  • Passion: We ignite change to fulfill our mission.
  • Excellence: We deliver exceptional service to our communities.

POSITION OVERVIEW
The goal of the Permanent Supportive Housing program is to provide individuals transitioning from homelessness to permanent supportive housing with access to resources and comprehensive support. These case management services are designed to empower participants to manage their daily lives more effectively, while promoting self-sufficiency to maintain stable housing.
REPORTING RELATIONSHIPS
This role reports to the Program Manager.
PRIMARY RESPONSIBILITIES
Direct Services (70%)
  • Provide case management and other direct services to clients throughout Santa Clara County.
  • Deliver community-based case management services tailored to each client's needs.
  • Coordinate with other team members remotely and on-site as needed to communicate interventions and link clients to additional services.
  • Collaborate with community partners to ensure access to support services for clients.
  • Participate in property management meetings as needed to address client issues and needs.
  • Utilize supervision effectively, maintaining open communication, and providing updates on clients across sites.
  • Properly report any suspected cases of abuse.
  • Support clients in developing and implementing individualized case management action plans, helping them achieve their goals.
  • Assist in facilitating life skills workshops when present at program sites.
  • Meet with program participants at a frequency determined by their needs, coordinating visits across sites.
  • Provide appropriate referrals to other community services.
  • Assist clients with transportation to critical appointments using the company vehicle, as assigned.

Documentation (20%)
  • Maintain thorough, accurate records of case management activities for every program participant in HMIS, as required by grant contracts and internal compliance.
  • Document all case management activities and progress notes in HMIS within three business days.
  • Maintain all other case file paperwork and documentation.
  • Complete and submit incident reports and behavior contracts as needed.
  • Conduct ongoing re-assessment of client needs and document updates in HMIS.

General (10%)
  • Attend all meetings and trainings relevant to the position, including site-specific and agency-wide sessions.
  • Assist with other duties as assigned, including coverage across multiple program sites.
  • Know and implement agency and program policies and procedures.
  • Maintain professional relationships and conduct at all times

BENEFITS
HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers' compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.
ORGANIZATIONAL EQUITY STATEMENT
At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.
HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.
HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.
QUALIFICATIONS (YOU HAVE)
Education and Experience
  • Individuals with Lived Experience encouraged to apply
  • 2 years of paid or volunteer experience in social service or related human services (required).
  • Bachelor of Arts in Social Work (BASW) or related human services degree preferred, not required.

Skills, Abilities, and Knowledge
  • Bilingual Spanish or Vietnamese speaking or bicultural preferred, not required.
  • Strong written and oral communication skills
  • Interest in developing relationships with community partners and outside agencies
  • Ability to manage multiple projects concurrently and be flexible with priorities.
  • Demonstrated ability to develop and maintain priorities and meet established deadlines.
  • Exceptional organizational skills
  • Strong sense of accountability
  • Ability to present oneself and the agency professionally to internal and external audiences.
  • Ability to work as a member of a team and can set and meet individual goals.
  • Ability to work with people of diverse socio-economic backgrounds.
  • Understanding of and sensitivity to the needs of the homeless population, or formerly homeless population
  • Enjoy providing hands-on instruction in basic living and financial skills.

Other
  • Valid CA driver license and ability to be added onto the agency fleet insurance (required)
  • Reliable personal vehicle and auto insurance (required)
  • Able to lift up to 25 lbs. on occasion.
  • Ability to use keyboard and read computer screens for extended periods;
  • Able to stand/sit for extended periods, kneel, reach and bend related to the completion of duties;

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