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Permanent Remote Jobs in Novi, MI (NOW HIRING)

Ford Motor Company

Software Test Engineer

Dearborn, MI · On-site +1

$102K - $204K/yr

... 5. Remote Vehicle telemetry APIs. 6. Connected vehicle diagnostics including OBD-II, CAN, IP ... This Job Notice is posted as a result of the filing of an application for permanent alien labor ...

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Permanent Remote information

What is a permanent remote job?

Permanent remote jobs are positions where employees work from a location outside of a traditional office on a long-term or indefinite basis. Unlike temporary remote work, these roles are designed to be remote for the foreseeable future, often with no expectation of returning to a physical office. Permanent remote jobs can be found in various industries, including technology, customer service, writing, and more. These positions offer flexibility and can allow employees to work from anywhere with a reliable internet connection.

What skills and qualifications are needed to thrive in a permanent remote position?

Success in a permanent remote role requires strong self-motivation, time management, and the technical ability relevant to the specific job, often supported by previous remote work experience or relevant education. Familiarity with collaboration tools such as Slack, Zoom, project management systems like Asana or Trello, and secure remote access protocols is typically expected. Excellent written communication, adaptability, and proactive problem-solving help individuals stand out when working independently. These skills and qualities are crucial for maintaining productivity, effective teamwork, and accountability without in-person supervision.

What is the difference between Permanent Remote vs Permanent Remote?

AspectPermanent RemotePermanent Remote
Work EnvironmentWork from anywhere, home or remote locationsWork from anywhere, home or remote locations
Credentials/CertificationsTypically requires relevant industry certifications or degreesTypically requires relevant industry certifications or degrees
Employer & Industry UsageCommon across tech, marketing, customer service, and moreCommon across tech, marketing, customer service, and more
Search & Comparison IntentPeople compare remote work options, flexibility, and job securityPeople look for remote job opportunities with stability and benefits

Permanent Remote jobs involve working entirely from a remote location with no requirement to be onsite. They are popular across various industries and typically require relevant credentials. Job seekers compare these roles based on flexibility, stability, and industry standards, making the understanding of permanent remote work essential for those seeking long-term remote employment.

What are common challenges faced by employees working in permanent remote positions, and how can they be addressed?

Employees in permanent remote roles often encounter challenges such as maintaining work-life balance, combating feelings of isolation, and staying effectively connected with their team. To address these, it's important to establish a dedicated workspace, set clear boundaries for work hours, and actively participate in virtual meetings and team chats. Employers typically support remote staff with collaboration tools, regular check-ins, and opportunities for virtual social engagement to foster a sense of community and ensure alignment with team goals.
What are the most commonly searched types of Remote jobs in Novi, MI? The most popular types of Remote jobs in Novi, MI are:
What cities near Novi, MI are hiring for Permanent Remote jobs? Cities near Novi, MI with the most Permanent Remote job openings:
Permanent Remote jobs near you
Infographic showing various Permanent Remote job openings in Novi, MI as of July 2026, with employment types broken down into 1% Locum Tenens, 80% Full Time, 9% Part Time, 1% Temporary, and 9% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Senior Customer Success Manager - Market Access

Clarivate Analytics

Ann Arbor, MI • Remote

$94K - $118K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are hiring a Senior Customer Success Manager - Market Access to join our Life Sciences and Healthcare team at Clarivate in a US Remote role. In this position, you will lead customer relationships and program advancement to ensure retention, growth, and exceptional experiences for our Market Access customers. Leveraging deep industry expertise and proven customer success experience, you will serve as a trusted advisor while driving best practices, mentoring team members, and implementing process improvements.

This role is critical in supporting and stabilizing our most strategic Market Access customers while elevating overall customer outcomes and team capabilities. A Senior Customer Success Manager with deep Market Access expertise is needed to help support and grow our top customers subscribing to these products.

About You - experience, education, skills, and accomplishments

  • Bachelor's degree or equivalent relevant work experience

  • 7+ years of experience in a customer-facing role

  • 3+ years of experience working on or with Market Access or Commercial teams within the Healthcare or Life Sciences industry

It would be great if you also had...

  • Experience in a Business Development or account growth-oriented role

  • Strong understanding of Market Access, including its role in healthcare and the critical strategies and workflows used by pharmaceutical Market Access teams

  • Working knowledge of the US healthcare and payer landscape, including drug coverage, restrictions, and pharmaceutical or medical claims data

What will you be doing in this role?

  • Build and deepen relationships with customer stakeholders, serving as a trusted advisor to drive long-term success

  • Maximize customer retention through proactive engagement, strategic planning, and ongoing value delivery

  • Analyze customer needs and product usage to create and execute strategic success plans that drive adoption and value realization

  • Partner cross-functionally with Product, Sales, and Operations to improve customer experience and influence organizational improvements

  • Identify and support growth opportunities within existing accounts that align customer needs with Clarivate solutions

  • Champion customer success best practices, mentor team members, and contribute to process improvements that enhance program effectiveness

Hours of Work

  • Full time, permanent

  • USbased remote role

  • Up to 25 percent travel to customer sites as needed

About the Team
You will join Clarivate's global Customer Success team supporting the Life Sciences and Healthcare business. The team partners closely with strategic pharmaceutical customers and collaborates across Sales, Product, and Operations to deliver exceptional customer experiences. You will report directly to the Director of Customer Success.

Compensation
The expected base salary for this position is $94,400 - $118,000 USD per year.This role is eligible for (incentive or bonus) earnings.Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors.

In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

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