ZipRecruiter

Log In

1

Percepta Jobs (NOW HIRING)

Percepta

Concierge Sales Representative

Melbourne, FL

$14.25 - $18.50/hr

At Percepta, we bring first-class service across each market we support. As a Concierge Sales Representative working onsite in Melbourne, FL , you'll be a part of creating and delivering amazing ...

Percepta

Outbound Contact Specialist

Melbourne, FL · On-site

$15/hr

At Percepta, we bring first-class service across each market we support . As an Outbound Contact Specialist in Melbourne, Florida , you'll be a part of creating and delivering amazing customer ...

Percepta

Outbound Contact Specialist

Melbourne, FL

$15/hr

At Percepta, we bring first-class service across each market we support . As an Outbound Contact Specialist in Melbourne, Florida , you'll be a part of creating and delivering amazing customer ...

next page

Showing results 1-20

All JobsPercepta Jobs

Percepta information

See salary details

$45K

$102.8K

$121.5K

How much do percepta jobs pay per year?

As of Jun 20, 2026, the average yearly pay for percepta in the United States is $102,833.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a Percepta and what do they do?

Percepta is a global customer experience company that provides outsourced customer support services, such as call center operations, technical support, and customer care solutions. Employees at Percepta typically handle customer inquiries, resolve issues, and ensure a high level of satisfaction for clients, often in the automotive industry. Their roles may include answering phone calls, responding to emails or chats, and assisting customers with product or service-related questions. Percepta employees are trained to deliver professional and efficient service, aiming to enhance the overall customer experience.

What does the company Percepta do?

Percepta is a customer experience management company that provides outsourced customer support services for automotive, technology, and other industries. Employees in roles at Percepta typically handle customer inquiries via phone, chat, or email, often requiring communication skills and familiarity with CRM tools. The company focuses on delivering quality service and maintaining customer satisfaction.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, lawyers, or financial advisors with significant experience. These positions often require advanced skills, certifications, or extensive expertise, and may involve high-pressure environments or independent contracting. Such earnings are usually associated with high-demand industries or roles with substantial responsibility and workload.

What is the difference between Percepta vs Customer Service Representative?

AspectPerceptaCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Industry UsageCustomer support for automotive, technology, and other sectorsCustomer support across various industries
Common Search IntentPercepta vs Customer Service Representative

Percepta is a specific customer support company providing services for automotive and technology sectors, often offering remote or on-site call center roles. A Customer Service Representative is a general job title found across many industries, performing similar support functions. While both roles require similar credentials and work environments, Percepta roles are typically tied to specific client contracts, whereas Customer Service Representatives work in diverse settings.

Is Percepta a good company to work for?

Percepta is a customer service outsourcing company that offers roles such as customer support agents. Employees typically work in a call center environment, often requiring good communication skills and computer proficiency. Reviews on employee satisfaction vary, and factors like work schedule and management can influence the experience.

What are some common challenges faced by Percepta Customer Service Representatives, and how can they be successfully managed?

Percepta Customer Service Representatives often encounter challenges such as handling high call volumes, resolving complex customer concerns, and adapting to changing client policies. Success in this role relies on strong communication skills, patience, and the ability to remain calm under pressure. Team collaboration and ongoing training provided by Percepta help representatives stay updated and effectively manage these challenges, ensuring a positive experience for both employees and customers.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Percepta, and why are they important?

To thrive as a Customer Service Representative at Percepta, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and sometimes specific automotive industry tools is important. Outstanding interpersonal skills, patience, and adaptability help you handle diverse customer interactions and resolve issues effectively. These skills ensure excellent customer experiences, efficient problem resolution, and contribute to a positive brand reputation.

What jobs pay $10,000 a month without a degree?

High-paying jobs that can reach $10,000 a month without a degree include roles such as sales managers, real estate brokers, commercial pilots, and certain skilled trades like electricians or plumbers. Success in these fields often depends on experience, certifications, or licensing rather than formal education, and they may require strong interpersonal skills or technical expertise.
More about Percepta jobs
What cities are hiring for Percepta jobs? Cities with the most Percepta job openings:
What states have the most Percepta jobs? States with the most job openings for Percepta jobs include:
Percepta jobs near you
Infographic showing various Percepta job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Temporary. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $102,833 per year, or $49.4 per hour.
Bilingual Spanish Customer Service Representative

Bilingual Spanish Customer Service Representative

Percepta

Dearborn, MI • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Percepta rating

7.3

Company rating: 7.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

14th of 71 rated call and contact centers

Job description

At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Bilingual Spanish Customer Service Representative working on-site in Allen Park, MI, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.
What You'll Be Doing
The Bilingual Spanish Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. This unique program will provide the ability to connect with consumers through a social media application, whether it is via phone, video chat, or online chat.
During a Typical Day, You'll
  • Provide an exceptional member experience in every interaction.
  • Provide insightful advice and direct support to members in need.
  • Diagnose issues and provide resolution with teaching and guidance.
  • Partner with legacy app owners for troubleshooting and resolution.
  • Research and resolve billing or payment issues.
  • Own the member experience from the very beginning to the end, making decisions on whether to escalate or how to address issues, so the member is delighted and eager to continue to utilize the program.
  • Identify and present out-of-the-box ideas and changes to other members of the team that will ensure this program is second to none.

What You Bring to the Role
  • High school diploma required; an associate or bachelor's degree is a plus
  • Fluent in Spanish and English (both written and verbal)
  • 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing
  • A passion for exceptional customer service, the automotive industry, and cutting-edge technology
  • Excellent communication skills - both verbal and written
  • Savvy with the use of technology, software, and social media applications (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends.

What You Can Expect
  • Starting pay rate of $16.00 per hour; some positions may pay up to $20.00 per hour + $2.00 per hour premium for the bilingual skill (based on experience and other factors
  • Health/Dental/Vision/Life Insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • Traditional 401(k) Plan
  • Vacation/Sick Time and Paid Holidays
  • Tuition Reimbursement
  • Employee Assistance Program
  • Employee Discount Program
  • Training and Development Programs (Percepta College)
  • Employee Rewards Program (Perci Perks)

A Bit More About Your Role
In this role, you will act as a guide, teaching and guiding consumers through this savvy and innovative technological experience. Our goal is to provide an exceptional experience to our guests, to build a strong loyalty to the program. In this role, you will be focused on building relationships with members and providing an outstanding experience where they are delighted.
About Percepta
Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:
  • Lead with humility - We listen first, lead with empathy, and stay grounded-so people and ideas have room to grow.
  • Service beyond self - We serve others-clients, customers, and teammates-with care and integrity in every interaction.
  • Leave it better - We take ownership and leave every process, person, and place better than we found it.
  • Win together - We succeed as one-celebrating, supporting, and showing up for each other.
  • Deliver remarkable - We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-Onsite

What Percepta employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply