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Mine IT Systems Administrator

Full Time Professional Lovelock, NV, US

7 days ago Requisition ID: 2169

We Pursue a Higher Standard

We are a U.S.-based, well-diversified, growing precious metals producer with seven wholly-owned operations: the New Afton gold-copper mine in British Columbia, Canada, the Rainy River gold-silver mine in Ontario, Canada, the Las Chispas silver-gold mine in Sonora, Mexico, the Palmarejo gold-silver mine in Chihuahua, Mexico, the Rochester silver-gold mine in Nevada, the Kensington gold mine in Alaska and the Wharf gold mine in South Dakota. In addition, the Company wholly-owns the Silvertip polymetallic critical minerals exploration project in British Columbia, Canada.

Coeur Rochester is an open pit, heap leach silver and gold operation. The Rochester mine has the company’s distinct position as Coeur’s largest expansion investment project in its 95‑year history. The expansion project initiated commercial production in Q1 2024 and is currently in ramp‑up, targeting a tripling of production rates from historical. Additionally, Rochester has the largest silver reserve asset in the United States.

Coeur Rochester has been an integral part of the local community for over 30 years and is committed to supporting its cultural heritage, educational programs, and health and wellness programs.

Coeur Rochester employs approximately 450 mine engineers, geologists, front‑line operators, exploration, and business leaders. Coeur Rochester prioritizes safety, teamwork, career development, and growth. If you want to grow your career in a progressive, team‑oriented environment, apply today.

About the Job

Coeur Rochester, a subsidiary of Coeur Mining Inc. based near Lovelock, Nevada, is seeking an IT Administrator to join our Information Technology team at the Rochester Mine. The IT Administrator is responsible for supporting and maintaining site infrastructure systems, servers, virtualization platforms, network environments, and core enterprise technologies while providing advanced technical support across site operations.

This is a versatile, hands‑on role that spans both infrastructure administration and end‑user support. The ideal candidate is a technical generalist who thrives in a dynamic environment and is comfortable moving between server rooms and service desks. The IT Administrator serves as an escalation point for Helpdesk Technicians and IT Technicians and works closely with senior IT and operational technology personnel to ensure stable, secure, and reliable technology services are maintained across the site.

The IT Administrator will support day‑to‑day systems administration activities, infrastructure maintenance, troubleshooting, project implementation, and continuous improvement initiatives within both office and industrial environments.

This position requires strong technical troubleshooting capability, infrastructure administration experience, customer service skills, and the ability to work effectively in a fast‑paced operational mining environment.

Responsibilities

• Provide advanced troubleshooting and technical support for escalated infrastructure, systems, networking, and end‑user issues.
• Serve as a technical escalation point for Helpdesk Technicians and IT Technicians.
• Support administration and maintenance of Windows server environments, Active Directory, Group Policy, DNS, DHCP, file services, and related Microsoft infrastructure technologies.
• Assist with administration and support of Microsoft 365, Microsoft Intune, endpoint management, and identity management systems.
• Support virtualization infrastructure including VMware vSphere environments, virtual machines, storage systems, and backups.
• Troubleshoot and support network infrastructure including switches, wireless systems, VLANs, routing, fiber connectivity, and network patching.
• Assist with maintenance and monitoring of server rooms, communication rooms, UPS systems, and infrastructure hardware.
• Participate in infrastructure upgrades, system deployments, hardware refreshes, migrations, and technology improvement initiatives.
• Support cybersecurity initiatives including patch management, endpoint protection, account security, and vulnerability remediation activities.
• Maintain accurate documentation for systems, network diagrams, configurations, procedures, and asset inventories.
• Monitor infrastructure health, system alerts, backup status, and operational performance indicators.
• Coordinate and work with vendors, contractors, and third‑party support providers as required.
• Provide onsite and remote support for office, plant, shop, and mining operational areas.
• Support disaster recovery, failover, and business continuity processes as required.
• Follow company safety standards, cybersecurity requirements, change management practices, and IT operational procedures.
• Comply with all company safety policies, MSHA regulations, and site access requirements.
• Perform other incidental and related duties as required and assigned.

Required Qualifications & Skills

• High school diploma or equivalent required.
• Valid driver’s license required.
• Experience administering Microsoft Windows Server environments and Active Directory infrastructure.
• Working knowledge of networking concepts including TCP/IP, VLANs, switching, routing, wireless networking, DNS, and DHCP.
• Strong troubleshooting and analytical skills with the ability to resolve complex technical issues.
• Ability to prioritize multiple operational tasks and manage workload effectively in a fast‑paced environment.
• Strong verbal and written communication skills with a customer‑focused approach.
• Ability to work independently as well as collaboratively within a team environment.
• Ability to safely work in industrial and mining environments when required.

Preferred Qualifications & Skills

• 3–7 years of experience supporting enterprise IT infrastructure, systems administration, or networking environments preferred.
• Experience supporting VMware vSphere or similar virtualization platforms.
• Familiarity with Microsoft 365 administration, Microsoft Intune, endpoint management, and identity management systems.
• Experience supporting enterprise storage, backups, server hardware, and infrastructure systems.
• Familiarity with cybersecurity best practices, patch management, endpoint protection, and access control principles.
• Experience with ticketing systems, infrastructure monitoring systems, and technical documentation practices.
• Experience with OT environments, industrial networking, SCADA systems, or mining operations considered an asset.
• Familiarity with PowerShell scripting or automation tools considered an asset.
• Relevant certifications such as Microsoft AZ‑104, VMware VCP, CCNA, CompTIA Server+, or similar considered an asset.

Work Environmental and Physical Requirements

• Site‑based position located at Coeur Rochester mine near Lovelock, Nevada.
• This role requires travel throughout the mine site to support systems in offices, plant facilities, and field locations.
• The position may involve lifting equipment up to 50 lbs and performing tasks requiring bending, kneeling, climbing, and reaching.
• Employees must be comfortable working outdoors in varying weather conditions including heat, cold, wind, and dust.
• Required PPE includes hard hat, safety glasses, gloves, and high‑visibility clothing; additional PPE may be required for certain tasks.
• Walking and standing on uneven ground, steep slopes, and active mining areas may be required for extended periods.
• Occasional support outside standard business hours may be required.
• Valid driver’s license required.

Additional Information

• Site-based position located at Coeur Rochester near Lovelock, Nevada
• Competitive Annual Bonus Program
• Relocation available for certain positions
• Full benefits on day 1 (medical, vision, dental, employee assistance program, Teladoc service)
• 6% dollar‑for‑dollar employer match to 401k or Roth, immediate vesting
• Bus service from Lovelock, Fallon, and Winnemucca
• Travel pay for those outside of bus service

It is the policy of Coeur Mining, Inc. and its direct and indirect United States subsidiaries (the “Company”) to provide equal opportunity employment to all Employees and applicants for employment. No person working at the Company’s facilities in the United States is to be discriminated against in employment because of race, religion, color, sex, age, national origin, disability, or veteran status