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• Area of Interest: Nursing Aides, Assistants, and Techs

• FTE/Hours per pay period: 0.9

• Department: Medical-Peds-Observation Unit

• Shift: 7a-7p

• Job ID: 186785

Overview

UnityPoint-St Luke's

Full-Time Days

7am-7pm and weekend/holiday rotations

Under the direction of a licensed professional, the Patient Care Technician delivers hands-on patient care and comfort, assists with clinical procedures and technical tasks, and accurately observes, reports, and documents patient status. The role supports safe, efficient unit operations by focusing on personal care, mobility, nutrition, hydration, elimination, and prevention of complications, while preparing patients and environments for procedures. Collaborating with the interdisciplinary team, the PCT provides compassionate, patient- and family-centered support across diverse care settings to promote quality outcomes and a positive experience.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.   Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program .

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Clinical Excellence/Patient Care

Partners with the RN and other licensed healthcare team members to achieve patient care outcomes and goals of care, as identified in the plan of care.

• Assists patients with activities of daily living e.g. dressing, bathing, walking, .

• Acknowledges and meets patients’ needs regarding movement and elimination.

• Answers patient call lights and responds appropriately to patient requests.

• Obtains, monitors, and records vital signs, weights, and intake and output.

• Performs procedures and tasks specific to the assigned area under the direction of a licensed healthcare team member (e.g., specimen collection, simple dressings, traction set-up, pulse oximetry, blood glucose testing, EKGs).

• Transports patients, equipment, supplies, and specimens in a safe and timely manner.

• Assists in maintaining a clean, orderly, and safe environment.

• Utilizes a holistic approach (considering physical, psych/social, spiritual, educational, safety, and related criteria) appropriate to the age of the patients served in the assigned service area.

Documentation and Effective Communication

Uses technology to promptly and accurately document care provided and patient data in the Electronic Medical Record (EMR).

• Reports in a timely manner pertinent patient observations, significant incidents, and changes in condition to the appropriate team member.

• Demonstrates effective communication and collaboration with all members of the healthcare team.

• Seeks instruction and supervision when implementing new or unfamiliar tasks.

• Demonstrates initiative to improve quality and customer service

Department Support and Unit Operations

Participates in unit operations by organizing work areas, assisting with routine cleaning of equipment, and maintaining orderly storage of supplies.

• Assists with stocking, inventory control, and management of clinical supplies; ensures availability of necessary equipment and materials.

• Performs clerical and unit support duties as assigned (e.g., chart preparation and maintenance, assembling and labeling records, answering phones) per competency and department expectations.

• Assists with room turnovers and preparation of patient care and procedure areas.

• Performs patient transport for admission, discharge, and procedures in a safe manner.

• Supports continuity of care and coordination of services.

• Balances team and individual responsibilities and demonstrates professional behaviors, supporting goals of the nursing unit and stewardship of resources.

Qualifications

• Education: High school diploma or GED, or current enrollment/actively pursuing completion required.

• Experience: 1 year Healthcare experience in a clinical or hospital patient care setting preferred.

• License/Certifications: BCLS required. CNA preferred. IA Child Abuse Mandatory Reporter Training in state(s) where providing care required. IA Dependent Abuse Mandatory Reporter Training in state(s) where providing care required.

• Knowledge/Skills/Abilities: English Language Proficiency: Writes, reads, speaks, and comprehends fluent English. Diversity and Communication: Multicultural sensitivity; communicates effectively with people of diverse professional, educational, and lifestyle backgrounds. Customer/Patient Focus and Professionalism: Customer/patient focused; exercises discretion and courtesy when interacting with patients, visitors, and staff. Technology Proficiency: Basic computer skills, including Microsoft Office; able to complete a basic Electronic Medical Record (EMR) course through in-hospital training. Equipment Competence: Uses usual and customary equipment required to perform essential functions of the position. Critical Thinking and Prioritization: Critical thinking skills using independent judgment in decision-making; prioritizes simultaneous situations. Remote Patient Monitoring: Capable of continuous monitoring of multiple patients on one screen and remaining alert while on duty. Remote Communication and Rapid Response: Communicates effectively with patients using a microphone and headset; communicates with hospital staff and responds quickly to patient behavioral changes.