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Pc Tech Jobs in Wisconsin (NOW HIRING)

Bear Country Inc

IT Support Specialist

Caledonia, WI · On-site

IT Support Specialist Bear Country, Inc.(BCI) which includes Jellystone Park and Resort in ... Experience with PC and MAC computers * 1 to 2 years MSP experience * Customer service skills ...

TEKsystems

Pc Technician Support

Milwaukee, WI

$20 - $22/hr

Collaborate with IT team members to resolve hardware and software issues in a timely manner. * Follow established IT processes, procedures, and documentation standards. * Assist with device ...

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$12

$21

$31

How much do pc tech jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for pc tech in Wisconsin is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.56 per hour, depending on experience, location, and employer.

Are PC technicians in demand?

PC technicians are in steady demand due to ongoing needs for hardware repairs, troubleshooting, and system maintenance in various industries. They often require skills in operating systems, networking, and hardware components, with certifications like CompTIA A+ enhancing job prospects. Employment opportunities are expected to grow as technology continues to evolve and organizations rely on computer systems.

What are some common challenges a PC Tech might face during on-site troubleshooting, and how can they be managed?

As a PC Tech, you may frequently encounter challenges such as diagnosing hardware failures, managing varying user skill levels, and handling urgent support requests. On-site troubleshooting often requires quick thinking and adaptability because issues can range from simple software glitches to complex network problems. Effective communication with users and collaborating with other IT team members are essential for efficiently resolving issues and minimizing downtime. Staying organized and maintaining thorough documentation also help manage multiple requests and ensure consistent service.

How do you become a PC tech?

To become a PC tech, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, software, and troubleshooting. Earning certifications such as CompTIA A+ can improve job prospects, and gaining hands-on experience through internships or entry-level positions is valuable. Strong problem-solving skills and familiarity with operating systems like Windows are also important.

What does a PC Tech do?

A PC Tech, or Personal Computer Technician, is responsible for installing, maintaining, and repairing computer hardware and software. They diagnose and resolve technical issues, perform upgrades, and ensure computers and related equipment run efficiently. PC Techs often provide support to users, help with troubleshooting, and may assist with network connectivity problems. Their role is essential in keeping computer systems operational in both home and business environments.

What is the difference between Pc Tech vs Computer Support Specialist?

AspectPc TechComputer Support Specialist
CertificationsA+ Certification, CompTIA certificationsA+ Certification, CompTIA certifications
Work EnvironmentOn-site, retail, or corporate settingsHelp desks, call centers, remote support
Job ResponsibilitiesHardware repairs, troubleshooting, installing componentsSoftware issues, user support, troubleshooting
Industry UsageIT service providers, retail, corporate ITIT support companies, corporate environments

Both Pc Tech and Computer Support Specialist roles require similar certifications like A+ and involve troubleshooting, but Pc Techs often focus more on hardware repairs and installations, while Computer Support Specialists primarily handle software issues and user support. The roles overlap in many environments, but their primary focus areas differ slightly.

What are the key skills and qualifications needed to thrive as a PC Tech?

To thrive as a PC Tech, you need solid knowledge of computer hardware, operating systems, troubleshooting methods, and typically a relevant certification like CompTIA A+ or equivalent experience. Familiarity with diagnostic tools, remote support software, and ticketing systems is commonly required. Strong communication, patience, and problem-solving abilities help you interact effectively with users and resolve technical issues efficiently. These skills and qualities are crucial for minimizing downtime, maintaining system reliability, and delivering excellent technical support.

What jobs can you do with a PC technician?

A PC technician can work in roles such as computer support specialist, hardware technician, network technician, or IT help desk technician. These jobs involve troubleshooting, repairing, and maintaining computer hardware and software, often requiring knowledge of operating systems, networking, and diagnostic tools.

What are popular job titles related to Pc Tech jobs in Wisconsin?

For Pc Tech jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Pc Tech jobs in Wisconsin look for?

The top searched job categories for Pc Tech jobs in Wisconsin are:

Pc Tech jobs near you
Infographic showing various Pc Tech job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,777 per year, or $21 per hour.

IT Support Specialist

Bear Country Inc

Caledonia, WI • On-site

Full-time

Re-posted 25 days ago

Job description

IT Support Specialist

Bear Country, Inc.(BCI) which includes Jellystone Park and Resort in Caledonia, Bear Paw Adventure Park, The Ember Lodge, Christmas Carnival of Lights, and the Northern Lights Drone Show are looking for an IT Support Specialist position that will allow you to make a direct impact on the resort, its employees, and its guests. We are a rapidly growing business and our IT department is creating and driving the ideas that are helping us grow.

The IT Support Specialist is responsible for providing IT support, and help in promptly resolving day-to-day desktop, server and phone system issues. This position will be assisting in the maintenance of the point of sale (POS) system: Rolker and its administration. Other duties will include helping with technology needs for our exclusive drone show, fall festival, and drive-through Christmas light show including new ideas for providing world class entertainment.

This is a full-time/year-round position, but our business is largely seasonal with more hours during the busy season (April through December) than off-peak season. Weekend work on a rotational basis may be necessary. Contact Tom in Human Resources with questions: tom@jellystone-caledonia.com

Duties:

  • Support and train for Roller (POS) hardware and software suite
  • Supports Information Technology department with tech support and entertainment support
  • Offers technical support to users by responding to questions and concerns
  • Troubleshoots common issues and directs clients towards appropriate department if further assistance is needed
  • Maintains LAN performance and workstations by updating, monitoring and troubleshooting network or technical issues
  • Identifies problems and guides users through corrective steps
  • Writes and maintains documentation in order to identify problems and find solutions.
  • Periodically updates knowledge base by maintaining personal networks and participating in educational opportunities

Skills:

  • Superior problem-solving capabilities
  • Excellent customer service skills
  • Computer proficiency
  • Broad LAN knowledge
  • Previous help desk experience
  • Ability to communicate in a professional manner
  • Above-average phone skills
  • Experience navigating or supporting UNIX/Linux environments
  • In-depth understanding of a wide variety of operating systems
  • High focus on quality and customer satisfaction

Qualifications:

  • Associate degree or equivalent coursework in computer science, engineering or information science preferred but not required
  • Experience with PC and MAC computers
  • 1 to 2 years MSP experience
  • Customer service skills, particularly when handling users/clients
  • Good oral and written communication skills
  • Ability to understand clients’ problems and ask appropriate questions for clarification
  • Excellent documentation ability to maintain accurate records

Education:

  • Schooling in IT or equivalent combination of education and experience preferred.

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