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Pc Express Manager Jobs in Tennessee (NOW HIRING)

MSX International

Express Service Coach

Memphis, TN · On-site

Our unwavering commitment is to help our clients transform their businesses and effectively manage ... Demonstrated proficiency with PC applications in a Windows environment * Ability to train and ...

FedEx Supply Chain

Computer Technician

Lebanon, TN · On-site

$17.50 - $23.25/hr

Key job functions may include GDO (Burn and PC-Doctor Testing), DFS (Cosmetic Repair, Cosmetic ... Ability to prioritize and manage multiple tasks. * A+ certification preferred. * Technical ability ...

Benjamin L Hooks Job Corps Center

Outreach Clerk

Memphis, TN · On-site

$15.25 - $19.50/hr

... or manager. May also train clerical support staff. MAJOR DUTIES AND RESPONSIBILITIES: * Types ... Hearing and speaking to express ideas and/or exchange information in person or over the telephone

Education & Training Resources LLC

Outreach Clerk

Memphis, TN · On-site

$14.75 - $19/hr

... or manager. May also train clerical support staff. MAJOR DUTIES AND RESPONSIBILITIES: * Types ... Hearing and speaking to express ideas and/or exchange information in person or over the telephone

AVDG

Service Support Specialist

Nashville, TN

Schedule, dispatch and manage service technicians for site visits * Weekend on-call rotation is a ... Able to navigate around PC, file structures, the control panel and command line prompts.

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Pc Express Manager information

What is a PC Express manager?

PC Express Managers are responsible for overseeing the online grocery pickup and delivery services at supermarkets, most notably at Loblaw-owned stores in Canada. They manage the day-to-day operations of the PC Express department, including staff scheduling, order fulfillment, and customer service. Their role ensures that customers receive their online grocery orders accurately and on time, while maintaining high standards of efficiency and safety. They also handle inventory management and help resolve any issues related to the online shopping experience.

What are some common challenges faced by a PC Express manager, and how can they be effectively addressed?

A PC Express Manager often faces challenges such as coordinating online order fulfillment with in-store inventory, managing tight delivery timelines, and ensuring high customer satisfaction. Balancing these demands requires strong organizational skills, effective communication with team members, and the ability to quickly resolve issues that arise during pick-up or delivery. Successful managers regularly review operational processes, engage in staff training, and utilize technology to streamline workflows, ensuring smooth and efficient service for customers.

What are the key skills and qualifications needed to thrive as a PC Express manager?

To thrive as a PC Express Manager, you need strong leadership, organization, and customer service skills, typically supported by experience in retail management or grocery operations. Familiarity with order fulfillment software, inventory management systems, and basic Microsoft Office tools is essential. Excellent communication, problem-solving abilities, and a customer-focused mindset are valuable soft skills in this role. These competencies are crucial for ensuring efficient online order processing, team coordination, and a positive customer experience in a fast-paced retail environment.

What is the difference between Pc Express Manager vs Pc Technician?

AspectPc Express ManagerPc Technician
CredentialsTypically requires certifications like A+ or Network+; managerial experience preferredUsually requires A+ certification; technical training or associate degree
Work EnvironmentOversees store operations, manages staff, handles customer servicePerforms hardware/software repairs, troubleshooting, and installations
Industry UsageCommon in retail electronics stores, franchise chains

The Pc Express Manager focuses on managing store operations, staff, and customer relations, while the Pc Technician primarily handles technical repairs and troubleshooting. Both roles require similar certifications but differ in responsibilities and work environment.

What cities in Tennessee are hiring for Pc Express Manager jobs? Cities in Tennessee with the most Pc Express Manager job openings:
Pc Express Manager jobs near you

Express Service Coach

MSX International

Memphis, TN • On-site

Full-time

Re-posted 22 days ago

MSX International rating

7.7

Company rating: 7.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

172nd of 491 rated business services

Job description

Company Description
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
The Express Service Coach will be responsible for the professional delivery and installation of MSX Express Maintenance prescribed solutions furnished by MSX. The Coach will be responsible for developing and maintaining a direct relationship with specifically assigned dealers, and OEM field organizations where applicable, as well as to assist with Dealer Launch Meetings and Dealer Workshop Meetings.
The Coach will be responsible for the following:
  • Installation and Sustainment of the Basic and/or Advanced Express Maintenance program as outlined in the MSX Express Maintenance program documentation
  • Dealership Express Consultations as outlined in the MSX Express Maintenance program documentation
  • Dealer remote and in-dealer classroom training as outlined in the MSX Express Maintenance program curriculum documentation
  • Dealership staff on the job training as outlined in the MSX Express Maintenance program documentation
  • Dealership phone follow-up support
  • Timely and comprehensive completion of dealer action plans
  • Implement best practice processes within the Express Maintenance operation (customer appointment, customer reception/greeting, workshop scheduling, repair processes, productivity and efficiency, quality control, invoice preparation, customer vehicle delivery, follow up call after repair, etc...).
  • Adequate OEM National and Regional personnel contact
  • Monthly field detail reports submission
  • Weekly time cards and expense reports submission

Qualifications
The successful candidate will possess at least 7 - 10 years of Dealership or Aftermarket management experience. OEM dealer contact experience is a plus, as well as excellent verbal and written communication skills. This position requires proficiency with Microsoft Word, PowerPoint, Excel as well as navigating internet web based applications. The successful candidate must also reflect an exceptional track record and attributes that includes:
  • Ability to leverage relationships to identify and sell the business case for change
  • Analyzing data from dealer financials and operational assessments to establish improvement action plans
  • Implementation of Maintenance advisor selling systems and overall process improvement solutions at the aftermarket or retail level
  • Ability to understand, establish and implement effective metrics to keep dealerships focused on growth and ROI
  • Demonstrated proficiency with PC applications in a Windows environment
  • Ability to train and utilize all aspects of Automotive Tire Sales and automotive Maintenance sales
  • Ability to influence the sales personnel and technicians in the training processes and monitoring the results

The Coach will need to be available and have the desire to travel 80% of the time. Qualified candidates must be highly motivated, self-starters who possess excellent customer relationship, communication and facilitation skills, with a high degree of interest in working in a field environment with minimal supervision.
Additional Information
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

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