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Payment Risk Manager Jobs in Chicago, IL (NOW HIRING)

Stripe

Customer Success Manager, Radar

Chicago, IL · On-site

$165K - $247K/yr

Customer Success Manager, Fraud & Disputes Stripe is a financial infrastructure platform for ... The ideal candidate combines deep fraud and payments risk domain expertise with strong cross ...

PayPal

Data Scientist

Chicago, IL

Work on a broad array of projects from card risk strategies, acquisition, and payment risk ... Demonstrate full ownership of portfolio and be responsible for end-to-end management of Fraud loss ...

PayPal, Inc.

Data Scientist

Chicago, IL · On-site

Work on a broad array of projects from card risk strategies, acquisition, and payment risk ... Demonstrate full ownership of portfolio and be responsible for end-to-end management of Fraud loss ...

Capital One

Principal Risk Specialist

Riverwoods, IL · On-site

$102K/yr

As a member of the Global Payment Network team, you will be asked to identify, assess, and mitigate ... Client Management - Develop and leverage key relationships with stakeholders that enable ...

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All JobsPayment Risk JobsPayment Risk Manager JobsPayment Risk Manager Jobs in Chicago, IL

Payment Risk Manager information

See Chicago, IL salary details

$53.1K

$114.9K

$175.1K

How much do payment risk manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for payment risk manager in Chicago, IL is $114,919.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,700.00 and $132,900.00 per year, depending on experience, location, and employer.

What is the difference between Payment Risk Manager vs Credit Analyst?

AspectPayment Risk ManagerCredit Analyst
Required CredentialsBachelor's degree, certifications like CRCM or RMA often preferredBachelor's degree in finance, economics, or related field; certifications like CFA or credit analysis courses
Work EnvironmentFinancial institutions, payment processing companies, e-commerce firmsBanks, lending institutions, credit bureaus
Employer & Industry UsageFocuses on managing payment fraud and risk in transaction environmentsEvaluates creditworthiness of individuals or businesses for lending decisions

The Payment Risk Manager primarily focuses on mitigating risks associated with payment transactions, while the Credit Analyst assesses creditworthiness for lending. Both roles require financial knowledge and analytical skills but serve different aspects of financial risk management.

What does a payment risk manager do?

A Payment Risk Manager is responsible for identifying, assessing, and mitigating risks related to payment transactions within a company. They develop strategies to detect and prevent fraud, monitor payment activities, ensure compliance with relevant regulations, and analyze transaction data to identify suspicious patterns. Their work helps protect both the organization and its customers from financial losses and ensures secure and efficient payment processes.

What are the key skills and qualifications needed to thrive as a payment risk manager, and why are they important?

To thrive as a Payment Risk Manager, you need a strong background in finance, risk assessment, data analysis, and a relevant degree in business, finance, or a related field. Familiarity with payment processing systems, fraud detection tools, and risk management software, as well as certifications like Certified Fraud Examiner (CFE), are typically required. Excellent problem-solving, critical thinking, and communication skills help professionals stand out in this role. These skills and qualifications are crucial for effectively identifying, mitigating, and preventing payment risks, ensuring financial security and compliance within organizations.

What are some common challenges a payment risk manager faces when implementing fraud prevention strategies?

Payment Risk Managers often encounter challenges balancing effective fraud prevention with a smooth customer experience. Implementing robust controls can sometimes result in false positives, inadvertently blocking legitimate transactions and frustrating customers. Additionally, staying ahead of constantly evolving fraud tactics requires continuous learning and adaptation, as well as close collaboration with IT, compliance, and customer support teams. Regularly updating risk models and fostering communication across departments are key to addressing these challenges effectively.
What are popular job titles related to Payment Risk Manager jobs in Chicago, IL? For Payment Risk Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Payment Risk Manager jobs in Chicago, IL look for? The top searched job categories for Payment Risk Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Payment Risk Manager jobs? Cities near Chicago, IL with the most Payment Risk Manager job openings:
Payment Risk Manager jobs near you
Infographic showing various Payment Risk Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $114,919 per year, or $55.2 per hour.

Customer Success Manager, Radar

Stripe

Chicago, IL • On-site

$165K - $247K/yr

Other

Medical, Dental, Vision, Retirement

Posted 25 days ago

Job description

Customer Success Manager, Fraud & Disputes

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company.

The CSM for Fraud & Disputes is a specialized scaled coverage role serving the Global CSM Team. You will work across account executives, technical account managers, ProServ, and AEPs to drive Radar adoption and deliver measurable improvements in fraud rates, dispute rates, and overall payments health. You will be the domain expert and operational backbone for Stripe's fraud and disputes product suite (examples: Radar Standard, Radar for Fraud Teams (RFFT), Disputes, Adaptive 3DS, Smart Refunds, Radar for Multiprocessor, and Radar for Platforms, working across partners in Product, ProServ, Support, and Data Science.

The ideal candidate combines deep fraud and payments risk domain expertise with strong cross-functional instincts.

Responsibilities:

  • Monitor and Mitigate Risk: Identify churn signals, integration gaps, and potential Card Brand Monitoring Program (CBMP) risks to proactively initiate optimization conversations.
  • Drive Value and Adoption: Educate users on fraud and disputes products, drive adoption of high-value features, and identify upsell opportunities
  • Cross-Functional Partnership: Collaborate with cross functional teams to support trials, conversions, and joint enablement.
  • Voice of the Customer: Act as the internal advocate by routing product feedback, representing user needs in roadmap discussions, and flagging systemic integration issues.
  • Operational Leadership: Own reporting and performance metrics, lead internal training, and participate in key customer business reviews (QBRs/EBCs)

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements:

  • 5+ years of enterprise relationship management or consulting, with 2+ years embedded in payments fraud, risk management, or disputes at a payments company, bank, or fintech
  • Domain Expertise: Proven experience with fraud prevention, chargeback management, and risk operations, including familiarity with fraud patterns, friendly fraud, first-party misuse, and dispute representment
  • Product Fluency: Hands-on experience with machine learning-based fraud tools, rule-based fraud engines, or dispute management platforms; familiarity with Stripe Radar is a strong plus
  • Executive Presence: Experience presenting fraud and risk performance data to and influencing senior stakeholders across risk, finance, and operations functions
  • Operational Rigor: Ability to manage a complex book of business, balancing multiple merchant fraud investigations, dispute escalations, and performance reviews simultaneously
  • Ability to navigate data and people to find answers, including interpreting fraud dashboards, dispute analytics, and authorization rate metrics

Preferred qualifications:

  • Deep fraud and payments risk domain expertise with strong cross-functional instincts.

The annual US base salary range for this role is $165,000 - $247,600. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations: Chicago, or Atlanta

Team: Customer Success

Job type: Full time

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