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New York Store Operations Associate

Long Island City, NY • On-site

CubeSmart Self Storage
Warehousing and Storage • 5 - 10K employees
Learn more about CubeSmart Self Storageexternal

$19 - $21/hr

Other

This job post has expired today. Applications are no longer accepted.

CubeSmart rating

6.9

Company rating: 6.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

Job description

CubeSmart Self-Storage

At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count".

Responsibilities

In your role at CubeSmart Self-Storage, you will be required to manage and maintain stores within your district. This includes skills in both customer service and property maintenance.

The Store Operations Associate is responsible for two key areas:

Customer Service

  • Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
  • Interacting face to face with customers, providing excellent service, and building rapport.
  • Meeting monthly sales goals and metrics.
  • Walking the property to perform daily operational tasks including lock checks and showing units to customers.
  • Working both independently and on a team renting self-storage units, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.

Property Maintenance

  • Physical requirements include daily walks of the property, cleaning the units and the store grounds, opening, and closing of the storage doors (up to 50 lbs.)
  • Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar activities.
  • Keeping a clean and safe storage facility to ensure conditions meet company guidelines (i.e., clean restrooms, neat landscaping and parking areas, storage doors that are clean and tidy, and neat decluttered office space.)

You'll love working here because:

YOU WILL MAKE A DIFFERENCE YOU WILL BELONG TO A TEAM YOU WILL GROW WITH US

Qualifications

Job Requirements:

  • A positive and outgoing personality with a passion for helping people.
  • Experience in delivering high quality customer service to a diverse customer market.
  • A self-driven mindset with strong operational focus.
  • Basic computer skills including MS office products.
  • You must have the ability to work Saturdays and Sundays.
  • While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
  • Candidates must be authorized to work in the U.S. without the need for current or future sponsorship.

Compensation: $19.00 - $21.00 per hour depending on experience plus bonus opportunities

We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

What CubeSmart employees say

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About CubeSmart

Sourced by ZipRecruiter

At CubeSmart, we're intentional about culture. You can experience it everywhere from our mission statement of "genuine care" to our "It's What's Inside That Counts" tagline to calling each other "teammates" rather than employees. This spirit fosters a fun and collaborative environment that has resulted in our rapid growth and being recognized amongst the top in our industry. CubeSmart's award-winning team is made up of people who genuinely care. Teammates care about our customers and the life events and/or business needs they are facing. Teammates are passionate, responsible and understanding. The CubeSmart team is made up of people who have a can-do attitude, are committed to their own success and the success of the company, and lead by example. If this sounds like a team and culture that matches your personal values and motivations, we want to hear from you.

Industry

Warehousing and storage

Company size

5,001 - 10,000 Employees

Headquarters location

Malvern, PA, US

Year founded

2004

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