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Patient Support Associate Jobs in Rex, GA (NOW HIRING)

Emory Healthcare

Patient Access Representative

Decatur, GA · On-site

$16.75 - $21.50/hr

Performs duties in support of the EHC Patient Access Mission Statement. * Position requires self ... Associate or bachelor degree may be accepted in lieu of experience. * Certified Healthcare Access ...

Emory Healthcare

Patient Access Representative

Atlanta, GA · On-site

$18.90 - $23.03/hr

Performs duties in support of the EHC Patient Access Mission Statement. * Position requires self ... Associate or bachelor degree may be accepted in lieu of experience. * Certified Healthcare Access ...

Emory Healthcare

Patient Access Representative

Atlanta, GA · On-site

$16.50 - $21.25/hr

Performs duties in support of the EHC Patient Access Mission Statement. * Position requires self ... Associate or bachelor degree may be accepted in lieu of experience. * Certified Healthcare Access ...

Emory Healthcare

Patient Access Representative

Atlanta, GA · On-site

$16.50 - $21.25/hr

Performs duties in support of the EHC Patient Access Mission Statement. * Position requires self ... Associate or bachelor degree may be accepted in lieu of experience. * Certified Healthcare Access ...

Upstream Rehabilitation

Patient Care Coordinator

Conyers, GA · On-site

$15.25 - $20.25/hr

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of ... Constantly communicates with associates, must be able to hear and speak to accurately exchange ...

Emory Healthcare

Patient Access Representative

Decatur, GA · On-site

$16.75 - $21.50/hr

Performs duties in support of the EHC Patient Access Mission Statement. * Position requires self ... Associate or bachelor degree may be accepted in lieu of experience. * Certified Healthcare Access ...

Emory Healthcare

Patient Access Representative

Decatur, GA · On-site

$18.90 - $23.03/hr

Performs duties in support of the EHC Patient Access Mission Statement. * Position requires self ... Associate or bachelor degree may be accepted in lieu of experience. * Certified Healthcare Access ...

Emory Healthcare

Patient Access Representative

Decatur, GA · On-site

$16.75 - $21.50/hr

Performs duties in support of the EHC Patient Access Mission Statement. * Position requires self ... Associate or bachelor degree may be accepted in lieu of experience. * Certified Healthcare Access ...

Upstream Rehabilitation

Patient Care Coordinator

Marietta, GA · On-site

$16.50 - $21.75/hr

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of ... Constantly communicates with associates, must be able to hear and speak to accurately exchange ...

MedCura Health

Patient Access Representative

Atlanta, GA · On-site

$16 - $22/hr

Overview We are seeking a Patient Access Representative to support frontdesk operations at MedCura ... High school diploma or equivalent; an associate degree is preferred * Experience in healthcare or ...

MedCura Health

Patient Access Representative

Atlanta, GA

$16 - $22/hr

Overview We are seeking a Patient Access Representative to support frontdesk operations at MedCura ... High school diploma or equivalent; an associate degree is preferred * Experience in healthcare or ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Rex, GA

Patient Support Associate information

See Rex, GA salary details

$12

$23

$62

How much do patient support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for patient support associate in Rex, GA is $23.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $22.02 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are popular job titles related to Patient Support Associate jobs in Rex, GA?

For Patient Support Associate jobs in Rex, GA, the most frequently searched job titles are:

What job categories do people searching Patient Support Associate jobs in Rex, GA look for?

The top searched job categories for Patient Support Associate jobs in Rex, GA are:

What cities near Rex, GA are hiring for Patient Support Associate jobs?

Cities near Rex, GA with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Rex, GA as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 15% Part Time, 1% Temporary, and 10% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,646 per year, or $23.4 per hour.

Patient Access Representative

Emory Healthcare

Decatur, GA • On-site

$16.75 - $21.50/hr

Part-time

Re-posted 12 days ago

Emory Healthcare rating

7.7

Company rating: 7.7 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

166th of 898 rated healthcare providers

Job description

Overview
Be inspired. Be valued. Belong. At Emory Healthcare
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
  • Comprehensive health benefits that start day 1
  • Student Loan Repayment Assistance & Reimbursement Programs
  • Family-focused benefits
  • Wellness incentives
  • Ongoing mentorship, development, leadership programs
  • And more

Description
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RESPONSIBILITIES:
  • A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end patient registration activities ranging from pre-registration through discharge in the Patient Access Services Department.
  • The representative will ensure patient insurance verification is accomplished and all requirements are met.
  • Accurately completes patient registrations based on departmental protocols and standards, policies and procedures, and compliance with regulatory agencies.
  • Calls patients to pre-register or confirm appointments.
  • A Patient Access Rep II prioritizes work for optimal reimbursement and to avoid financial risk to both patient and hospital.
  • Ensures all insurance requirements are met prior to or on the date of service and informs patients of their financial liability and collects liability due.
  • Identifies patients who require early financial counseling intervention.
  • Ensures all uninsured patients are referred to a financial counselor as appropriate.
  • A Patient Access Rep II will also assist patients, guarantors and families with insurance questions in a professional manner and is responsible for escalating any unaddressed insurance benefit concerns to the department Financial Counselor.
  • Maintains confidentiality of patient information, employee information and other information covered by regulations or professional ethics.
  • Performs duties in support of the EHC Patient Access Mission Statement.
  • Position requires self-motivated individual with demonstrated ability in time management who can handle high patient volumes and fast pace.
  • Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up.
  • Maintains knowledge of multiple department system applications utilized by Patient Access.
  • Familiar with and adheres to all state and federal regulations such as EMTALA, CMS, HIPAA, and JCAHO guidelines.
  • Effectively communicates identified issues and concerns in a constructive and professional manner.
  • Participates in generating ideas and solutions for improvements.
  • Responds in a timely and appropriate way to verbal and written requests.
  • Accurately searches the database to establish if patient is new or an established patient.
  • Obtains required signature for release of information in a timely manner, adhering to policy and procedures.
  • Completes registration by verification of information and insurance for established patient or entering information for new patient prior to discharge of patient.
  • Reconfirms date of birth and legal spelling of the patients name.
  • Obtains appropriate signature(s) and scans all appropriate documents (Admission/Registration Agreement, Notice of Privacy Practice, and Important Message from Medicare, etc.).
  • Scans patient id and insurance cards.
  • Makes every attempt to collect patient liability as appropriate and documents the response if not collected.
  • Appropriately distributes registration paperwork according to departmental procedures.
  • Schedules procedures/follow-up appointments.
  • Communicates hospitals financial policies to all patients.
  • Call patients to pre-register or confirm appointments.
  • Maintains appropriate monthly assurance accuracy rate as determined by the department.
  • Maintains established departmental standards regarding productivity, quality, and collections.

MINIMUM QUALIFICATIONS:
  • High school diploma or equivalent.
  • Must have at least 2 years healthcare related or customer service experience.
  • Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred.
  • Associate or bachelor degree may be accepted in lieu of experience.
  • Certified Healthcare Access Associate (CHAA) preferred.
  • Typing skills with a minimum of 35 wpm and good communication skills.

PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

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