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Patient Support Associate Jobs in Indianapolis, IN

Compass Group

PATIENT TRANSPORTER

Indianapolis, IN · On-site

$15/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

Compass Group

PATIENT OBSERVATION LEAD

Indianapolis, IN · On-site

$16/hr

Performs and/or ensures float break coverage, to support associates at offsite accounts, where/when ... Cross-trained in Patient Transport and/or other departments when/where applicable. * Performs other ...

Compass Group

PATIENT SERVICES LEAD

Anderson, IN · On-site

$19/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Indianapolis, IN

Patient Support Associate information

See Indianapolis, IN salary details

$11

$22

$58

How much do patient support associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for patient support associate in Indianapolis, IN is $22.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $20.87 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are the most commonly searched types of Patient Support jobs in Indianapolis, IN?

The most popular types of Patient Support jobs in Indianapolis, IN are:

What are popular job titles related to Patient Support Associate jobs in Indianapolis, IN?

For Patient Support Associate jobs in Indianapolis, IN, the most frequently searched job titles are:

What job categories do people searching Patient Support Associate jobs in Indianapolis, IN look for?

The top searched job categories for Patient Support Associate jobs in Indianapolis, IN are:

What cities near Indianapolis, IN are hiring for Patient Support Associate jobs?

Cities near Indianapolis, IN with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Indianapolis, IN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $50,238 per year, or $24.2 per hour.

Supervisor Patient Support

Resource Treatment Center

Indianapolis, IN • On-site

Full-time

Posted 12 days ago

Job description

Overview

Second shift: 3:00 pm - 11:30 pm available

PURPOSE STATEMENT:

Direct, supervise and coordinate the activities of a patient support team.

Responsibilities

ESSENTIAL FUNCTIONS:

Provide medical or therapeutic care, direct and indirect diagnostic and therapeutic procedures to patients, following the instructions of physicians or other health practitioners.

Coordinate the work and activities of assigned staff, including setting performance expectations in the day-to-day operations of the unit.

Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members.

Assist patients with their daily living activities and administer basic health care or treatments.

Participate in therapeutic or recreational group.

Oversee admitting and discharging.

Monitor physical and emotional well-being of patients and report unusual behavior or physical ailments to appropriate staff. Prepare and maintain records of progress and services performed.

Observe and influence the behavior of the patients by communicating, interacting with them, teaching and counseling.

Encourage patients to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships and teach strategies to promote patient wellness and independence.

Lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures.

Collaborate with other staff in working with the population of the facility to treat, rehabilitate and return patients to the community.

May provide transportation for patients as needed.

Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

High School diploma or equivalent required.

Associate's or Bachelor's degree in human service field from an accredited college or university preferred.

Two or more years' experience with the population of the facility in a patient support role required.

One or more years' experience as a lead or previous supervisory experience required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).

First aid may be required based on state or facility.

May require a valid state driver's in facilities where transporting patients is an essential function.

ADDITIONAL REGULATORY REQUIREMENTS:

Minimum 21 years of age. For Resource Treatment Facility a bachelor's degree in a human service field; Associate degree with a minimum of 2 years of related experience; High School Diploma with a minimum of 4 years of related experience. Must have and maintain a valid Indiana driver's license and maintain automobile insurance coverage.

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.

RTCEN

Employment Type: FULL_TIME

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