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Patient Support Associate Jobs in Foley, AL (NOW HIRING)

Compass Group

DISPATCHER (FULL TIME)

Pensacola, FL · On-site

$16/hr

S. From meals to facilities to patient support, our work creates moments that matter. This takes a ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

USA Health Systems

Care Access Associate

Fairhope, AL · On-site

... support of the day-to-day clinic workflow to include: registration, check-in, and discharge ... initial patient facing triage; coordinating follow up appointments; verifying and updating ...

Cencora

Patient Services Specialist

Pensacola, FL

$17.75 - $24/hr

Interfaces appropriately with assigned key account associates with information relevant to ... This encompasses support for working families, which may include backup dependent care, adoption ...

Compass Group

TRASH TECHNICIAN (FULL TIME)

Pensacola, FL · On-site

$15/hr

S. From meals to facilities to patient support, our work creates moments that matter. This takes a ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

Compass Group

HOUSEKEEPER (FULL TIME)

Pensacola, FL · On-site

$15/hr

S. From meals to facilities to patient support, our work creates moments that matter. This takes a ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

Compass Group

HOUSEKEEPER (FULL TIME)

Pensacola, FL · On-site

$16/hr

S. From meals to facilities to patient support, our work creates moments that matter. This takes a ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Foley, AL

Patient Support Associate information

See Foley, AL salary details

$11

$21

$57

How much do patient support associate jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for patient support associate in Foley, AL is $21.62, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $20.38 per hour, depending on experience, location, and employer.

What are Patient Support Associates?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Patient Support Associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a Patient Support Associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are popular job titles related to Patient Support Associate jobs in Foley, AL? For Patient Support Associate jobs in Foley, AL, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Foley, AL look for? The top searched job categories for Patient Support Associate jobs in Foley, AL are:
What cities near Foley, AL are hiring for Patient Support Associate jobs? Cities near Foley, AL with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Care Access Associate

Care Access Associate

Long's Human Resource Services

Fairhope, AL • Remote

$14/hr

Full-time

Posted 17 days ago

Job description

USA Health Care Access Associate
Fairhope, Alabama
Clerical
8:00am-5:00pm
Monday-Friday
Temp to perm

$14.00/hour during temporary period; increases to $15.00/hour upon permanent hire
Job Description

  • Serve as the primary entry point for patients, visitors, and families entering USA Health clinics.
  • Demonstrate service excellence in all interactions and support the Care Access Department.
  • Perform day-to-day clinic workflow functions, including:
    • Patient registration, check-in, and discharge activities.
    • Scheduling appointments and coordinating ancillary/follow-up appointments.
    • Providing initial patient-facing triage.
    • Verifying and updating registration information.
    • Scanning health record documents.
    • Collecting time-of-service payments.
  • Employ excellent customer service skills to ensure smooth patient flow.
  • Review clinic schedules daily and follow proper check-in and discharge protocols.
  • Obtain patient demographic and insurance information in line with registration standards.
  • Provide general patient services by:
    • Responding to needs and concerns appropriately.
    • Investigating complaints and collaborating with the office manager for solutions.
    • Collecting co-payments, prior balances, and other necessary payments.
  • Run end-of-batch processes and support additional Care Access responsibilities (e.g., pre-service functions).
  • Manage EligibilityPlus work list, TeleVox reports, and cancellation/wait list callbacks.
  • Schedule follow-up appointments consistent with patient needs and clinic guidelines.
  • Provide discharge paperwork and instructions as needed.
  • Maintain accurate system records for canceled/rescheduled appointments.
  • Answer general telephone inquiries professionally and courteously, directing calls as appropriate.
  • Communicate information on USA Health programs, insurance, parking, and directions to patients, agencies, and the community.
  • Assist in orienting and training new Care Access Associates.
  • Stay current with clinic communications by reviewing email daily.
  • Maintain a safe and welcoming physical environment; notify leadership of supply or form shortages.
  • Sort and distribute faxes and mail daily.
  • Ensure office equipment functions properly and report malfunctions as needed.
  • Use online resources according to clinic practice and USA Health guidelines.
  • Maintain regular and prompt attendance; work defined schedule and overtime as required.
  • Perform related duties as assigned.

Qualifications

  • Based in Baldwin County strongly preferred
  • High school diploma or equivalent.
  • Minimum of one year of clerical experience in an access center, customer service, or healthcare setting.
  • Experience with Electronic Medical Records (preferred).
  • Higher level of education (as approved and accepted by the University of South Alabama) may substitute for required experience.

Equal Employment Opportunity/Affirmative Action Employer
USA Health is an EO/AA employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally-protected basis.

Company Description

About Long's Human Resource Services
At Long’s, our people are our greatest asset. We’ve been serving Mobile and Baldwin Counties – and the entire Gulf Coast area – since 1948. With this experience, we bring unparalleled knowledge of the area markets, and this knowledge translates to the best possible job fit for companies and employees.