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Patient Support Associate Jobs in Boise, ID (NOW HIRING)

Trinityhealth

Patient Relations Coordinator

Boise, ID · On-site

SUMMARY: Under general supervision, supports the Patient Relations Manager by serving as a ... Associates or Bachelor's degree with an emphasis in Psychology, Social Work, or related Health ...

Desort

Associate Dentist- Meridian, ID

Meridian, ID · On-site

Associate Dentist- Meridian, ID A growing dental practice is seeking a full-time Associate Dentist ... The practice offers a steady patient base, modern technology, and an experienced support staff ...

Desort

Associate Dentist-Meridian, ID

Meridian, ID · On-site

Associate Dentist - Meridian, ID A growing dental practice is seeking a full-time Associate Dentist ... The practice offers a steady patient base, modern technology, and an experienced support staff ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Boise, ID

Patient Support Associate information

See Boise, ID salary details

$12

$24

$63

How much do patient support associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for patient support associate in Boise, ID is $24.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $22.64 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are popular job titles related to Patient Support Associate jobs in Boise, ID?

For Patient Support Associate jobs in Boise, ID, the most frequently searched job titles are:

What job categories do people searching Patient Support Associate jobs in Boise, ID look for?

The top searched job categories for Patient Support Associate jobs in Boise, ID are:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Boise, ID as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,022 per year, or $24 per hour.

Associate Director of Patient Care Services

Geiss Med Hospice

Boise, ID

Full-time

Posted 19 days ago

Job description

Make a Meaningful Difference in Hospice Care

We're looking for an experienced, compassionate Registered Nurse leader to join our team as an Assistant Director of Clinical & Patient Services (ADCPS).

In this role, you'll partner closely with the Director of Clinical & Patient Services to support the day-to-day operations of our hospice program, provide guidance to clinical teams, and help ensure patients and families receive exceptional, compassionate care.

This is an excellent opportunity for a hospice or home health nurse who is ready to take the next step in their leadership career while remaining connected to patient care.

What You'll Do

Support Clinical Operations

  • Partner with the Director of Clinical & Patient Services to oversee daily clinical operations and promote high-quality patient care.
  • Help coordinate interdisciplinary hospice services and foster strong communication among nurses, aides, social workers, chaplains, providers, and other members of the care team.
  • Support a culture of quality, accountability, and continuous improvement through participation in QAPI and survey-readiness initiatives.
  • Help monitor clinical resources, including pharmacy, DME, medical supplies, and overtime, while balancing responsible resource utilization with excellent patient care.
  • Provide clinical leadership and support to our Admission Nurses, helping ensure referrals are responded to promptly and admissions are completed efficiently and accurately.

Lead, Coach & Develop Our Team

  • Provide guidance and support to Clinical Managers and clinical team members.
  • Assist with the supervision and development of nurses, hospice aides, social workers, chaplains, and Admission Nurses.
  • Help onboard, orient, train, and mentor new and existing team members.
  • Be a trusted clinical resource for staff, helping them navigate complex patient-care situations and operational challenges.
  • Participate in the Administrator On-Call rotation, providing leadership support for urgent clinical or operational issues.

Promote Quality & Compliance

  • Support clinical documentation reviews and chart audits to promote accurate, complete, and timely documentation.
  • Participate in QAPI activities and initiatives designed to improve patient outcomes, team performance, and operational excellence.
  • Help ensure compliance with CMS Conditions of Participation, California hospice regulations, and applicable accreditation standards.
  • Monitor clinical resource utilization and help identify opportunities to improve efficiency without compromising patient care.

Stay Connected to Patients & Families

  • Provide clinical guidance related to patient care, symptom management, and end-of-life needs.
  • Help address patient and family concerns with compassion, responsiveness, and professionalism.
  • Conduct patient visits and admissions when needed to support our patients, families, and clinical team.
  • Step into delegated responsibilities in the absence of the Director of Clinical & Patient Services, as directed by leadership and agency policy.
What We're Looking For

Required

  • Current, unrestricted RN license.
  • 3-5 years of clinical nursing experience, including at least 2 years of hospice or home health experience.
  • Strong clinical judgment, communication, organization, and leadership skills.
  • A genuine commitment to providing compassionate, patient- and family-centered care.

Preferred

  • Bachelor of Science in Nursing (BSN). An Associate Degree in Nursing (ADN) with equivalent experience will be considered.
  • 1-2 years of leadership, supervisory, or charge nurse experience.
  • Experience with CMS hospice Conditions of Participation (42 CFR 418) and Idaho hospice regulations.
  • Certified Hospice and Palliative Nurse (CHPN) certification, or willingness to obtain certification within 18 months of hire.

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