Patient Support Associate Jobs in Augusta, GA (NOW HIRING)

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About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653 .
Location
Augusta University -
Our Health Sciences Campus:
1120 15th Street, Augusta, GA 30912
Our Summerville Campus:
2500 Walton Way, Augusta, GA 30904
College/Department Information
The Dental College of Georgia at Augusta University, we provide dental education to the next generation of professionals by offering hands-on education through innovative research, patient care, and service. Join other dental providers to improve the oral health of Georgia and beyond. The DCG was founded to provide the people of Georgia with quality dental care by educating students in dentistry. As a patient, you have the option to receive treatment in one of our three different practice models consisting of student clinics, resident care, or in the faculty practice. All dental treatments can be completed by the specialists in our facility. We also serve patients in more than 20 clinics across Georgia.
Job Summary
Provide administrative assistance to the department faculty, Admin. Assistant, course directors, and part-time Office Associate in the daily activities of the department. Assist with axiUm by coordinating daily senior clinic maps and student appointments and helping with student requests and assist with building faculty schedule as needed. Assist with Comp Care completed competency grades and dates in Qualtrics and D2L, and with the business courses grades and attendance rosters, review and sign Petitions. Coordinate Grand Rounds. Help manage student forms in Box, assist with new class orientation, and with the setting up of Box folders for each new class of students. Help coordinate department meetings and order breakfast or lunches when applicable and take meeting minutes. Assist in annual student awards by contacting sponsors for participation and creating certificates when needed. Answer main line, check daily the General Dentistry fax and voicemail inbox, deliver and retrieve mail from the DCG mailroom and distribute. Ability to maintain confidentiality, solve problems, detail oriented, organized, and able to work with minimal supervision. Serve as back-up to the part-time Office Associate, and Admin. Asst., and all other duties as assigned.
Responsibilities
The duties include, but are not limited to:
ADMINISTRATIVE ASSISTANCE: Provide administrative assistance to the department faculty and staff in the daily activities of the department. Answer the department's main line, forward calls and/or take messages or act appropriately, according to the information received: Provide information to callers regarding dept. responsibilities, DCG policies, and faculty locations; Check the General Dentistry Outlook fax and voicemail inbox daily; Take departmental outgoing mail to the DCG mailroom and retrieve departmental mail and put in the faculty departmental mailboxes.
CLERICAL WORK: Assist part-time Office Associate with new class orientation; Manage building faculty schedule; Assist with preparing Box folders for each new class and help manage student folders during each semester. Help manage course excel spreadsheets in Box; Prepare daily clinic maps in axiUm by placing senior students in appropriate clinic chair for planned procedure(s) with the appropriate faculty coverage and post the maps in the clinic for faculty and student access/reference; Assist students with daily activities. Assist the course Directors with business classes grades, attendance, quizzes, student assignments, and course management in Qualtrics and D2L; Review and sign competency petitions; Coordinate Grand Rounds
AWARDS: Assist with annual senior student awards by contacting sponsors regarding participation, collect their stated awards (certificates, materials, monetary gifts, etc.) in a timely manner to have presented to the recipient on senior awards day, and create certificates when needed.
RECORD KEEPING: Assist Administrative Assistant with annual equipment inventory in Sr. clinic and ACA Timesheets as needed. Take dept. meeting minutes, breakfast and lunches for meetings and schedule off campus dept. retreats.
BACK-UP: Serve as back-up to Administrative Assistant and part-time Office Associate. Ability to solve problems, and work with minimal supervision.
OTHER: Perform other duties as assigned.
Required Qualifications
High school diploma, GED, or equivalent from a recognized state or federal accrediting organization and a minimum of one year of office support experience.
Preferred Qualifications
Experience with axiUm, and D2L
Experience with Augusta University office forms
Experience with Box
Knowledge, Skills, & Abilities
KNOWLEDGE
Proficient in Microsoft Office and other computer software/databases
SKILLS
Effective Organization skills
Demonstrates initiative by identifying issues and developing possible solutions.
Excellent interpersonal, written, and verbal communication skills
Detail-oriented and ability to multitask
ABILITIES
Ability to maintain confidentiality
Ability to work under pressure and meet deadlines
Ability to solve problems, and serve as back-up to the part-time Office Associate and Administrative Assistant I
Ability to work with minimal supervision
Ability to learn axiUm, D2L and other software as needed
Ability to proofread various documents
Self-motivated with ability to work independently
Initiative to determine what needs to be done and handle it appropriately
Professional demeanor and attire.
Shift/Salary/Benefits
Shift: Days/M-F
Pay Band: B2
Salary: Minimum $15.77/hour
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.
https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365