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Patient Support Associate Jobs in Athens, GA (NOW HIRING)

Inventory Technician II

Social Circle, GA · On-site

$18 - $23.25/hr

Requires high school diploma or GED plus 2+ years of experience or associates' degree or higher and ... in class patient support programs. Takeda is a patient-focused company that will inspire and ...

Communicate clearly with clients to support informed decision-making * Work closely with fellow ... Maintain accurate medical records and uphold best practices in patient care and safety Skills ...

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Patient Support Associate information

See Athens, GA salary details

$12

$24

$64

How much do patient support associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for patient support associate in Athens, GA is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $22.98 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are popular job titles related to Patient Support Associate jobs in Athens, GA?

For Patient Support Associate jobs in Athens, GA, the most frequently searched job titles are:

What cities near Athens, GA are hiring for Patient Support Associate jobs?

Cities near Athens, GA with the most Patient Support Associate job openings:

Infographic showing various Patient Support Associate job openings in Athens, GA as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,749 per year, or $24.4 per hour.

Patient Services Representative

Watkinsville, GA • On-site

$15.75 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Job description


Southeastern Rheumatology Alliance is seeking a dedicated and customer-oriented Patient Services Representative to join our healthcare team in Watkinsville, GA.  The primary responsibility of this role is to provide exceptional customer service to patients and their families by facilitating smooth interactions during their healthcare visits. The ideal candidate should possess strong communication skills, empathy, and a passion for assisting patients in navigating the healthcare system.

Duties and Responsibilities:

  • Greet patients and visitors courteously and professionally.
  • Schedule patient appointments accurately and efficiently using electronic scheduling systems.
  • Verify patient demographics, insurance information, and medical history during registration.
  • Collect co-payments, deductibles, and outstanding balances from patients in a timely manner.
  • Answer phone calls and inquiries from patients, healthcare providers, and insurance companies.
  • Assist patients with completing registration forms and other necessary paperwork.
  • Coordinate referrals to specialists and other healthcare providers as directed by physicians.
  • Maintain patient confidentiality and adhere to HIPAA regulations in all interactions.
  • Collaborate with healthcare providers and support staff to ensure patient satisfaction and continuity of care.
  • Perform other administrative duties as assigned, such as filing, scanning, and data entry.

Qualifications:

  • 1 year or more in a healthcare environment
  • Associate degree or any combination of education and work experience in a customer service-related role.
  • Experience with Medical terminology

Benefits:

Collaborative, team-oriented work environment

4-day work week (Monday-Thursday)

Competitive benefits package that includes group medical, dental, vision, short-term & long-term disability insurance, paid holidays, Paid time off, and 401K.