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Patient Support Associate Jobs in Michigan (NOW HIRING)

Peri-Op Support Associate

Saginaw, MI · On-site

$16 - $20.50/hr

Assists with keeping patient rooms clean and orderly. Other duties as assigned. Certifications and Licensures Credential: BLS: Basic Life Support Equivalent Experience: Within 1 month of hire or ...

Patient Navigator

Lansing, MI · On-site

$20.25 - $27.75/hr

Facilitates removing barriers by providing potential financial support sources and helping with ... Associate degree, preferably in a health related field. Preferred: * Bachelor's degree in health ...

Patient Navigator

Lansing, MI · On-site

$20.25 - $27.75/hr

Facilitates removing barriers by providing potential financial support sources and helping with ... Associate degree, preferably in a health related field. Preferred: * Bachelor's degree in health ...

Patient Navigator

Lansing, MI

$20.25 - $27.75/hr

Facilitates removing barriers by providing potential financial support sources and helping with ... Associate degree, preferably in a health related field. Preferred: * Bachelor's degree in health ...

Patient Navigator

Pontiac, MI

$19.75 - $27/hr

Facilitates removing barriers by providing potential financial support sources and helping with ... Preferred: * Associate degree, preferably in a health-related field. * One-year prior work ...

Patient Navigator

Pontiac, MI · On-site

$19.75 - $27/hr

Facilitates removing barriers by providing potential financial support sources and helping with ... Preferred: * Associate degree, preferably in a health-related field. * One-year prior work ...

Patient Navigator

Pontiac, MI

$19.75 - $27/hr

Facilitates removing barriers by providing potential financial support sources and helping with ... Preferred: * Associate degree, preferably in a health-related field. * One-year prior work ...

Patient Navigator

Pontiac, MI

$19.75 - $27/hr

Facilitates removing barriers by providing potential financial support sources and helping with ... Preferred: * Associate degree, preferably in a health-related field. * One-year prior work ...

Patient Navigator

Pontiac, MI

$19.75 - $27/hr

Facilitates removing barriers by providing potential financial support sources and helping with ... Preferred: * Associate degree, preferably in a health-related field. * One-year prior work ...

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

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Showing results 1-20

Patient Support Associate information

See Michigan salary details

$11

$22

$58

How much do patient support associate jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for patient support associate in Michigan is $22.02, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $20.72 per hour, depending on experience, location, and employer.

What are Patient Support Associates?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Patient Support Associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a Patient Support Associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in Michigan? The most popular types of Patient Support jobs in Michigan are:
What are popular job titles related to Patient Support Associate jobs in Michigan? For Patient Support Associate jobs in Michigan, the most frequently searched job titles are:
Infographic showing various Patient Support Associate job openings in Michigan as of June 2026, with employment types broken down into 3% As Needed, 64% Full Time, 22% Part Time, and 11% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,809 per year, or $22 per hour.
Clinical Quality Support Associate

Clinical Quality Support Associate

University of Michigan

Ann Arbor, MI • On-site

Full-time

Posted 8 days ago


University Of Michigan rating

8.1

Company rating: 8.1 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

130th of 537 rated colleges and universities


Job description

Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job Summary
The Department of Pathology is seeking a Temporary Staff member to support clinical operations through the management and return of clinical assets (e.g., pathology slides and paraffin blocks) to external clients. This role is part of a quality redesign initiative focused on improving workflows within the consultation and returns service.
The Temporary Staff member will report to the Senior Manager of Pathology Quality and Health Innovation (PQHI) and will contribute to operational efficiency, accuracy, and compliance within a clinical environment. While the day-to-day responsibilities are primarily administrative, the work directly supports patient care and laboratory operations.
Responsibilities*
  • Coordinate and execute the return of pathology materials (slides, blocks, and related assets) to external clients in a timely and accurate manner
  • Track, document, and reconcile asset movements to ensure completeness and compliance
  • Assist in identifying and implementing workflow improvements related to asset return processes
  • Support quality redesign initiatives for Consultation and Returns services
  • Participate in operational improvement activities across the Department of Pathology, including:
    • Time studies across pathology workflows
    • Specimen tracking and reconciliation processes
    • Specimen transport workflow analysis
  • Maintain accurate records and documentation in accordance with departmental and regulatory standards
  • Uphold strict confidentiality and compliance with HIPAA and institutional policies
  • Perform other duties and support additional quality office projects as assigned

Core Competencies:
  • Exceptional attention to detail and accuracy
  • Strong organizational and time management skills
  • Ability to work independently and as part of a team
  • Adaptability in a dynamic, process-improvement-focused environment
  • Commitment to quality, compliance, and continuous improvement

Required Qualifications*
In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.
  • High school diploma or equivalent (Associate's or Bachelor's degree preferred)
  • Strong organizational skills and attention to detail
  • Demonstrated ability to manage tasks with a high degree of accuracy
  • Professionalism and ability to handle sensitive information confidentially
  • Effective written and verbal communication skills
  • Basic proficiency in computer use (Windows/PC) and data entry
  • Ability to learn and achieve proficiency in multiple databases and laboratory information systems used by the department

Desired Qualifications*
  • Experience in healthcare, laboratory, or clinical administrative environments
  • Familiarity with specimen handling, tracking systems, or healthcare workflows
  • Experience supporting process improvement or quality initiatives
  • Additional Requirements:
  • Completion of HIPAA training is required prior to or shortly after hire
  • Commitment to maintaining patient confidentiality and data security at all times

Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .
Work Schedule
This full time, 40-hour position is on the day shift, there may be an opportunity for evening and/or weekend work after fully trained and competent on processes.
Work Locations
  • Position is 100% on-site/in-person (primary location NCRC with occasional travel to hospital campus)

Additional Information
Work Environment:
  • Primarily administrative/office-based work supporting clinical operations
  • Occasional work in or adjacent to clinical laboratory environments
  • Requires adherence to all laboratory safety and compliance protocols

Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
Job Detail
Job Opening ID
278571
Working Title
Clinical Quality Support Associate
Job Title
OFFICE MISC (TEMP)
Work Location
Michigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of Work
Onsite
Full/Part Time
Full-Time
Regular/Temporary
Temporary
FLSA Status
Nonexempt
Organizational Group
Um Hospital
Department
MM Pathology DQHI
Posting Begin/End Date
6/10/2026 - 6/24/2026
Career Interest
Pathology/Laboratory Services
Temporary Job Opening

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About University of Michigan

Sourced by ZipRecruiter

The University of Michigan (U-M), based in Ann Arbor, MI, US, is one of America's most esteemed institutions in higher education. Established in 1817, it presides in the industry of education and research, providing a range of services including undergraduate, graduate, and professional education programs. Complementing this is an extensive research activity that has significantly contributed to various fields, from healthcare to engineering, humanities to sports. Upholding its mission "to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values", U-M consistently ranks among the top universities globally, a testament to its tradition of excellence in learning and research, and a deep commitment to innovation and discovery.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

Year founded

1817

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