Our mission is guided by our Strategic Principles and has three critical components; patient care ... Job Detail Job Opening ID 278571 Working Title Clinical Quality Support Associate Job Title OFFICE ...
Our mission is guided by our Strategic Principles and has three critical components; patient care ... Job Detail Job Opening ID 278571 Working Title Clinical Quality Support Associate Job Title OFFICE ...
Our mission is guided by our Strategic Principles and has three critical components; patient care ... Job Detail Job Opening ID 278572 Working Title Clinical Quality Support Associate Job Title OFFICE ...
Our mission is guided by our Strategic Principles and has three critical components; patient care ... Job Detail Job Opening ID 278572 Working Title Clinical Quality Support Associate Job Title OFFICE ...
Peri-Op Support Associate
Saginaw, MI · On-site
$16 - $20.50/hr
Assists with keeping patient rooms clean and orderly. Other duties as assigned. Certifications and Licensures Credential: BLS: Basic Life Support Equivalent Experience: Within 1 month of hire or ...
Peri-Op Support Associate
Saginaw, MI · On-site
$16 - $20.50/hr
Assists with keeping patient rooms clean and orderly. Other duties as assigned. Certifications and Licensures Credential: BLS: Basic Life Support Equivalent Experience: Within 1 month of hire or ...
Patient Navigator
Lansing, MI · On-site
$20.25 - $27.75/hr
Facilitates removing barriers by providing potential financial support sources and helping with ... Associate degree, preferably in a health related field. Preferred: * Bachelor's degree in health ...
Patient Navigator
Lansing, MI · On-site
$20.25 - $27.75/hr
Facilitates removing barriers by providing potential financial support sources and helping with ... Associate degree, preferably in a health related field. Preferred: * Bachelor's degree in health ...
Patient Navigator
Lansing, MI · On-site
$20.25 - $27.75/hr
Facilitates removing barriers by providing potential financial support sources and helping with ... Associate degree, preferably in a health related field. Preferred: * Bachelor's degree in health ...
Patient Navigator
Lansing, MI · On-site
$20.25 - $27.75/hr
Facilitates removing barriers by providing potential financial support sources and helping with ... Associate degree, preferably in a health related field. Preferred: * Bachelor's degree in health ...
Patient Navigator
$20.25 - $27.75/hr
Facilitates removing barriers by providing potential financial support sources and helping with ... Associate degree, preferably in a health related field. Preferred: * Bachelor's degree in health ...
Patient Navigator
$20.25 - $27.75/hr
Facilitates removing barriers by providing potential financial support sources and helping with ... Associate degree, preferably in a health related field. Preferred: * Bachelor's degree in health ...
Patient Navigator
$19.75 - $27/hr
Facilitates removing barriers by providing potential financial support sources and helping with ... Preferred: * Associate degree, preferably in a health-related field. * One-year prior work ...
Patient Navigator
$19.75 - $27/hr
Facilitates removing barriers by providing potential financial support sources and helping with ... Preferred: * Associate degree, preferably in a health-related field. * One-year prior work ...
Patient Navigator
Pontiac, MI · On-site
$19.75 - $27/hr
Facilitates removing barriers by providing potential financial support sources and helping with ... Preferred: * Associate degree, preferably in a health-related field. * One-year prior work ...
Patient Navigator
Pontiac, MI · On-site
$19.75 - $27/hr
Facilitates removing barriers by providing potential financial support sources and helping with ... Preferred: * Associate degree, preferably in a health-related field. * One-year prior work ...
Patient Navigator
$19.75 - $27/hr
Facilitates removing barriers by providing potential financial support sources and helping with ... Preferred: * Associate degree, preferably in a health-related field. * One-year prior work ...
Patient Navigator
$19.75 - $27/hr
Facilitates removing barriers by providing potential financial support sources and helping with ... Preferred: * Associate degree, preferably in a health-related field. * One-year prior work ...
Patient Navigator
Pontiac, MI · On-site
$19.75 - $27/hr
Facilitates removing barriers by providing potential financial support sources and helping with ... Preferred: * Associate degree, preferably in a health-related field. * One-year prior work ...
Patient Navigator
Pontiac, MI · On-site
$19.75 - $27/hr
Facilitates removing barriers by providing potential financial support sources and helping with ... Preferred: * Associate degree, preferably in a health-related field. * One-year prior work ...
Patient Navigator
$19.75 - $27/hr
Facilitates removing barriers by providing potential financial support sources and helping with ... Preferred: * Associate degree, preferably in a health-related field. * One-year prior work ...
Patient Navigator
$19.75 - $27/hr
Facilitates removing barriers by providing potential financial support sources and helping with ... Preferred: * Associate degree, preferably in a health-related field. * One-year prior work ...
Patient Navigator
$19.75 - $27/hr
Facilitates removing barriers by providing potential financial support sources and helping with ... Preferred: * Associate degree, preferably in a health-related field. * One-year prior work ...
Patient Navigator
$19.75 - $27/hr
Facilitates removing barriers by providing potential financial support sources and helping with ... Preferred: * Associate degree, preferably in a health-related field. * One-year prior work ...
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... Associates at Touchpoint are offered many fantastic benefits. Both full-time and part-time ...
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... Associates at Touchpoint are offered many fantastic benefits. Both full-time and part-time ...
PATIENT TRANSPORTER
Kalamazoo, MI · On-site
$15/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
PATIENT TRANSPORTER
Kalamazoo, MI · On-site
$15/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
PATIENT TRANSPORTER
Southfield, MI · On-site
$15/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
PATIENT TRANSPORTER
Southfield, MI · On-site
$15/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
PATIENT AMBASSADOR
Novi, MI · On-site
$19/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
PATIENT AMBASSADOR
Novi, MI · On-site
$19/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
PATIENT TRANSPORTER
Detroit, MI · On-site
$15/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
PATIENT TRANSPORTER
Detroit, MI · On-site
$15/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
Patient Support Associate information
See Michigan salary details
$13.85 is the 25th percentile. Wages below this are outliers.
$11.52 - $15.79
46% of jobs
The median wage is $16.28 / hr.
$15.79 - $20.06
36% of jobs
$20.06 - $24.32
13% of jobs
$24.32 - $28.59
0% of jobs
$28.59 - $32.86
0% of jobs
$32.86 - $37.12
0% of jobs
$37.12 - $41.39
0% of jobs
$41.39 - $45.66
0% of jobs
$45.66 - $49.92
0% of jobs
$49.92 - $54.19
0% of jobs
$54.19 - $58.46
5% of jobs
$11
$22
$58
How much do patient support associate jobs pay per hour?
What are Patient Support Associates?
What are the key skills and qualifications needed to thrive as a Patient Support Associate, and why are they important?
What is the difference between Patient Support Associate vs Medical Assistant?
| Aspect | Patient Support Associate | Medical Assistant |
|---|---|---|
| Credentials | High school diploma or equivalent; optional certification | High school diploma; certification or diploma from accredited program often preferred |
| Work Environment | Hospitals, clinics, outpatient facilities | Clinics, hospitals, physician offices |
| Job Duties | Patient check-in, scheduling, basic patient support | Clinical tasks, patient prep, vital signs, administrative duties |
While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.
How does a Patient Support Associate typically collaborate with nurses and other healthcare staff during a shift?

Full-time
Posted 8 days ago
University Of Michigan rating
8.1
Based on 140 frontline employees who took The Breakroom Quiz
130th of 537 rated colleges and universities
Job description
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job Summary
The Department of Pathology is seeking a Temporary Staff member to support clinical operations through the management and return of clinical assets (e.g., pathology slides and paraffin blocks) to external clients. This role is part of a quality redesign initiative focused on improving workflows within the consultation and returns service.
The Temporary Staff member will report to the Senior Manager of Pathology Quality and Health Innovation (PQHI) and will contribute to operational efficiency, accuracy, and compliance within a clinical environment. While the day-to-day responsibilities are primarily administrative, the work directly supports patient care and laboratory operations.
Responsibilities*
- Coordinate and execute the return of pathology materials (slides, blocks, and related assets) to external clients in a timely and accurate manner
- Track, document, and reconcile asset movements to ensure completeness and compliance
- Assist in identifying and implementing workflow improvements related to asset return processes
- Support quality redesign initiatives for Consultation and Returns services
- Participate in operational improvement activities across the Department of Pathology, including:
- Time studies across pathology workflows
- Specimen tracking and reconciliation processes
- Specimen transport workflow analysis
- Maintain accurate records and documentation in accordance with departmental and regulatory standards
- Uphold strict confidentiality and compliance with HIPAA and institutional policies
- Perform other duties and support additional quality office projects as assigned
Core Competencies:
- Exceptional attention to detail and accuracy
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Adaptability in a dynamic, process-improvement-focused environment
- Commitment to quality, compliance, and continuous improvement
Required Qualifications*
In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.
- High school diploma or equivalent (Associate's or Bachelor's degree preferred)
- Strong organizational skills and attention to detail
- Demonstrated ability to manage tasks with a high degree of accuracy
- Professionalism and ability to handle sensitive information confidentially
- Effective written and verbal communication skills
- Basic proficiency in computer use (Windows/PC) and data entry
- Ability to learn and achieve proficiency in multiple databases and laboratory information systems used by the department
Desired Qualifications*
- Experience in healthcare, laboratory, or clinical administrative environments
- Familiarity with specimen handling, tracking systems, or healthcare workflows
- Experience supporting process improvement or quality initiatives
- Additional Requirements:
- Completion of HIPAA training is required prior to or shortly after hire
- Commitment to maintaining patient confidentiality and data security at all times
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .
Work Schedule
This full time, 40-hour position is on the day shift, there may be an opportunity for evening and/or weekend work after fully trained and competent on processes.
Work Locations
- Position is 100% on-site/in-person (primary location NCRC with occasional travel to hospital campus)
Additional Information
Work Environment:
- Primarily administrative/office-based work supporting clinical operations
- Occasional work in or adjacent to clinical laboratory environments
- Requires adherence to all laboratory safety and compliance protocols
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
Job Detail
Job Opening ID
278571
Working Title
Clinical Quality Support Associate
Job Title
OFFICE MISC (TEMP)
Work Location
Michigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of Work
Onsite
Full/Part Time
Full-Time
Regular/Temporary
Temporary
FLSA Status
Nonexempt
Organizational Group
Um Hospital
Department
MM Pathology DQHI
Posting Begin/End Date
6/10/2026 - 6/24/2026
Career Interest
Pathology/Laboratory Services
Temporary Job Opening
What University Of Michigan employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About University of Michigan
Sourced by ZipRecruiter
The University of Michigan (U-M), based in Ann Arbor, MI, US, is one of America's most esteemed institutions in higher education. Established in 1817, it presides in the industry of education and research, providing a range of services including undergraduate, graduate, and professional education programs. Complementing this is an extensive research activity that has significantly contributed to various fields, from healthcare to engineering, humanities to sports. Upholding its mission "to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values", U-M consistently ranks among the top universities globally, a testament to its tradition of excellence in learning and research, and a deep commitment to innovation and discovery.
Industry
Colleges, universities, and professional schools
Company size
10,000+ Employees
Headquarters location
Ann Arbor, MI, US
Year founded
1817