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Patient Safety Associate Jobs in Georgia (NOW HIRING)

Pediatrix

Patient Services Associate

Cumming, GA · On-site

$15.25 - $19.25/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... and safety initiatives. Please Note: Fraudulent job postings/job scams are becoming increasingly ...

Pediatrix

Patient Services Associate

Cumming, GA

$15.25 - $19.25/hr

The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for ... and safety initiatives. Please Note: Fraudulent job postings/job scams are becoming increasingly ...

Pediatrix

Patient Services Associate

Cumming, GA

$15.25 - $19.25/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... and safety initiatives. Please Note: Fraudulent job postings/job scams are becoming increasingly ...

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How much do patient safety associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient safety associate in Georgia is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $23.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient safety associate, and why are they important?

To thrive as a Patient Safety Associate, you need a strong background in healthcare practices, quality improvement, and risk management, often supported by a degree in healthcare or a related field. Familiarity with incident reporting software, root cause analysis tools, and data management systems is typically required. Attention to detail, strong communication, and problem-solving abilities help you work collaboratively with clinical staff and identify safety risks. These skills and qualities are vital to prevent errors, promote a culture of safety, and improve patient outcomes in healthcare environments.

How much does a patient safety associate make?

A patient safety associate typically earns between $30,000 and $45,000 annually, depending on experience, location, and healthcare facility. Entry-level positions may start lower, while experienced associates or those with specialized certifications can earn higher wages.

What does a patient safety associate do?

A Patient Safety Associate is responsible for supporting initiatives that enhance the safety and quality of patient care within healthcare facilities. They assist in monitoring and reporting safety incidents, analyzing data to identify trends, and collaborating with healthcare teams to implement improvements. Their goal is to reduce risks, prevent medical errors, and ensure compliance with safety regulations to promote a safe environment for patients and staff.

What is the role of a patient safety associate?

A patient safety associate is responsible for monitoring patient safety, preventing errors, and supporting healthcare teams in maintaining a safe environment. They often conduct rounds, document safety concerns, and assist with safety protocols, requiring strong attention to detail and knowledge of healthcare procedures.

What is the difference between Patient Safety Associate vs Patient Care Technician?

AspectPatient Safety AssociatePatient Care Technician
Required CredentialsCPR certification, patient safety trainingCPR certification, basic nursing assistant training
Work EnvironmentHospitals, clinics focusing on safety and risk preventionHospitals, long-term care, nursing homes providing direct patient care
Employer & Industry UsageHealthcare facilities emphasizing patient safetyHealthcare facilities providing direct patient support
Common Search & ComparisonYesYes

The Patient Safety Associate primarily focuses on monitoring and ensuring patient safety, preventing errors, and responding to safety concerns. In contrast, the Patient Care Technician provides direct patient care, assisting with daily activities and basic medical tasks. While both roles work in healthcare settings and require CPR certification, the Patient Safety Associate emphasizes safety protocols, whereas the Patient Care Technician is more involved in hands-on patient support.

What are some common challenges faced by patient safety associates, and how can they be addressed?

Patient Safety Associates often encounter challenges such as managing complex incident reporting systems, ensuring timely communication across multidisciplinary teams, and maintaining up-to-date knowledge of evolving safety protocols. Addressing these challenges requires strong organizational skills, adaptability, and effective collaboration with healthcare staff. Regular training, clear communication channels, and fostering a culture of openness to discuss safety concerns can help Patient Safety Associates overcome these obstacles and contribute to a safer healthcare environment.
What are the most commonly searched types of Patient Safety jobs in Georgia? The most popular types of Patient Safety jobs in Georgia are:
What are popular job titles related to Patient Safety Associate jobs in Georgia? For Patient Safety Associate jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Patient Safety Associate jobs in Georgia look for? The top searched job categories for Patient Safety Associate jobs in Georgia are:
What cities in Georgia are hiring for Patient Safety Associate jobs? Cities in Georgia with the most Patient Safety Associate job openings:
Patient Safety Associate jobs near you
Infographic showing various Patient Safety Associate job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,123 per year, or $19.8 per hour.

Patient Services Associate

Pediatrix

Cumming, GA • On-site

$15.25 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

Pediatrix rating

6.5

Company rating: 6.5 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

605th of 887 rated healthcare providers

Job description

Overview
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high-quality care to every patient, every day.
Responsibilities
Patient Reception & Check-In/Check-Out
  • Welcome patients and visitors in a professional, friendly manner.
  • Register and check in patients; verify demographic and insurance information.
  • Collect copayments and outstanding balances.
  • Schedule follow-up appointments and provide visit summaries or referrals as needed

Scheduling & Communication
  • Schedule new and follow-up appointments, including diagnostic testing according to clinical protocol.
  • Confirm, reschedule, and communicate changes or delays promptly.
  • Manage high-volume incoming calls using proper telephone etiquette.
  • Record accurate messages and route inquiries to appropriate team members.
  • Coordinate communication between patients, providers, and staff.

Insurance & Billing Support
  • Review and update patient demographics and insurance information.
  • Verify insurance eligibility and benefits prior to appointments.
  • Obtain and document pre-authorizations and referrals as required.
  • Communicate coverage issues or policy changes to patients before visits.
  • Assist patients with insurance inquiries and time of service payment expectations.
  • Maintain knowledge of insurance requirements, including managed care and government programs.

Administrative Support
  • Prepare daily clinic schedules and complete chart prep for upcoming appointments.
  • Support office operations, including faxing, scanning and indexing documents into the patient's medical record.

Customer Service & Compliance
  • Provide compassionate assistance and resolve patient concerns promptly.
  • Ensure patient confidentiality and compliance with HIPAA regulations.
  • Contribute to a clean, safe, and welcoming environment.

Qualifications
Education:
  • High school diploma or general education degree (GED): or equivalent combination of education and experience.

Experience Industry: Healthcare
Experience:
  • 2-3 years recent experience in a related position in medical office setting preferred
  • Strong computer knowledge (Microsoft office) preferred
  • Experience in coding, office billing, insurance and government payer regulations, and other third-party billing requirements (pertaining to services offered by the practice) preferred

Skills/Abilities:
  • Knowledge of medical terminology
  • Superior customer service skills
  • Excellent verbal and written communication
  • Ability to work in a fast-paced environment
  • Ability to work on multiple projects at one time
  • Ability to work as a team player
  • Ability to prioritize responsibilities and meet deadlines
  • Ability to work in a high stress environment.

Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: www.pediatrix.com/careers.
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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