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Patient Resolution Coordinator Jobs in Minnesota

Patient Care Coordinator

Saint Augusta, MN · On-site

$17.25 - $22.75/hr

Patient Care Coordinator We're looking for a driven individual who is passionate about helping ... Provide customer resolution to any concerns or questions. * Communicate all relevant customer ...

As a Patient Care Coordinator, you are the customer's first point of contact, both over the phone ... Provide customer resolution to any concerns or questions. * Communicate all relevant customer ...

As a Patient Care Coordinator, you are the customer's first point of contact, both over the phone ... Provide customer resolution to any concerns or questions. * Communicate all relevant customer ...

As a Patient Care Coordinator, you are the customer's first point of contact, both over the phone ... Provide customer resolution to any concerns or questions. * Communicate all relevant customer ...

As a Patient Care Coordinator, you are the customer's first point of contact, both over the phone ... Provide customer resolution to any concerns or questions. * Communicate all relevant customer ...

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Patient Resolution Coordinator information

What cities in Minnesota are hiring for Patient Resolution Coordinator jobs?

Cities in Minnesota with the most Patient Resolution Coordinator job openings:

Patient Care Coordinator

Saint Augusta, MN • On-site

$17.25 - $22.75/hr

Other

Re-posted 25 days ago


Miracle-Ear rating

6.2

Company rating: 6.2 out of 10

Based on 48 frontline employees who took The Breakroom Quiz


Job description

Patient Care Coordinator

We're looking for a driven individual who is passionate about helping others to become our next Patient Care Coordinator!

As a Patient Care Coordinator, you are the customer's first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for.

Individuals with experience in office administration or customer service as a front desk receptionist, clinic coordinator, medical receptionist, or front desk agent, would be a good fit for this role. We're seeking individuals who would have a positive impact on our customers and possess the organizational and technical skills to complete administrative tasks.

Key Responsibilities:

  • Manage the customer journey as the first point of contact, by setting expectations for their appointment and delivering a quality customer experience.
  • Scheduling, screening, and confirming new appointments through inbound and outbound calling.
  • Provide customer resolution to any concerns or questions.
  • Communicate all relevant customer information to the Hearing Care Professional
  • Collect and record customer payments.
  • Maintain the customer database by updating office records.
  • Inform the customer about hearing care accessory options.
  • Handle walk-ins and after-care for existing customers.
  • Help run office promotions by participating in any marketing and social media initiatives.
  • Support hearing aid maintenance, cleaning and repairs.

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