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Patient Information Associate Jobs in Atlanta, GA

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Patient Information Associate information

See Atlanta, GA salary details

$12

$18

$23

How much do patient information associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for patient information associate in Atlanta, GA is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between Patient Information Associate vs Medical Records Clerk?

AspectPatient Information AssociateMedical Records Clerk
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; familiarity with medical record systems
Work EnvironmentHospitals, clinics, healthcare officesHospitals, clinics, healthcare facilities
Employer & Industry UsageHealthcare providers managing patient infoMedical record management and documentation
Common Search & ComparisonPatient Information Associate vs Medical Records Clerk

The Patient Information Associate primarily handles patient registration, data entry, and ensuring accurate patient information in healthcare settings. In contrast, the Medical Records Clerk focuses on organizing, maintaining, and retrieving medical records. While both roles require attention to detail and familiarity with healthcare data, the Patient Information Associate is more involved in patient interaction and data collection, whereas the Medical Records Clerk emphasizes record management and documentation.

What are the most commonly searched types of Patient Information jobs in Atlanta, GA?

The most popular types of Patient Information jobs in Atlanta, GA are:

Bilingual Patient Coordinator

Children's Healthcare of Atlanta Cardiology

Atlanta, GA • On-site

$17.25 - $22.50/hr

Full-time

Re-posted 27 days ago


Key responsibilities

  • Greet patients and visitors in a courteous, friendly, and professional manner.

  • Perform check-in/check-out duties, including verifying insurance, collecting payments, and updating patient information in the EMR system.

  • Schedule patient appointments and assist with insurance verifications and authorizations as needed.


Children's Healthcare Of Atlanta rating

7.5

Company rating: 7.5 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

232nd of 898 rated healthcare providers


Job description

Join our Network! 

Children’s Cardiology, a subsidiary of Children’s Healthcare of Atlanta, is comprised of more than 60 pediatric cardiologists providing comprehensive services for patients from before birth to age 21 who have acquired or congenital heart disease. The Patient Coordinator provides a high level of patient satisfaction through great customer service and anticipating the patient’s needs while coordinating all aspects of patient care to include registering and greeting patients, verifying insurance and handling referrals.

Qualified Interpreter: After completion of training, employees who pass a company approved Qualified Interpreter exam are eligible to receive additional pay. Employees must keep the certification active to receive the additional pay.                

Minimum Qualifications

  • High school diploma or associates degree required. 
  • Minimum 3 years of healthcare front office experience. 
  • Current BLS certification required. 
  • Pediatric or family practice experience preferred.
  • Medical Assistant experience preferred; certification a plus.
  • EMR/EPIC experience preferred. 
  • Working experience with insurance processes required. 
  • Proficient in Microsoft Office Suite with emphasis on strong data entry skills.  
  • Demonstrated excellent customer service skills. 
  • Strong oral and written communication skills required. 
  • Ability to prioritize and handle multiple tasks concurrently.

Essential Duties and Responsibilities 

  • Demonstrate a courteous, friendly and professional demeanor while greeting patients/visitors.  
  • Answer incoming calls and respond appropriately to requests, directions and other inquires. 
  • Perform check-in/check-out duties including payments, ensuring correct patient information is in the EMR system. 
  • Facilitate the registration of patient information including verifying insurance eligibility and other payors. 
  • Confirm insurance coverage and obtains authorizations for managed care patients if applicable.
  • Explain regulatory financial requirements/responsibilities to patient or responsible party and collects/posts payments. 
  • Collect all applicable payments from patients at time of service.
  • Accurately maintain and balance daily receipts with payments collected.
  • Maintain and print “Department Appointment Report.”
  • Make daily updates to the “Customer Service Communication” clinic boards with correct physician, staff and team member names. 
  • Schedule patient appointments when appropriate. 
  • Assist co-workers in completion of duties when time allows; share information with co-workers.
  • Travel to other assigned clinic locations as needed for coverage.
  • Maintain Emergency Equipment Check for clinic location when assigned. 
  • Assist as or perform the duties of the Medical Assistant as needed, if applicable.
  • Perform other duties and projects as assigned.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any protected category.

As a part of the recruiting and new hire process with Children’s Cardiology, employment history will be verified and ANY false statements, omissions or misrepresentations of your application or resume will result in not being hired by the company.





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