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Patient Information Associate information

What is the difference between Patient Information Associate vs Medical Records Clerk?

AspectPatient Information AssociateMedical Records Clerk
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; familiarity with medical record systems
Work EnvironmentHospitals, clinics, healthcare officesHospitals, clinics, healthcare facilities
Employer & Industry UsageHealthcare providers managing patient infoMedical record management and documentation
Common Search & ComparisonPatient Information Associate vs Medical Records Clerk

The Patient Information Associate primarily handles patient registration, data entry, and ensuring accurate patient information in healthcare settings. In contrast, the Medical Records Clerk focuses on organizing, maintaining, and retrieving medical records. While both roles require attention to detail and familiarity with healthcare data, the Patient Information Associate is more involved in patient interaction and data collection, whereas the Medical Records Clerk emphasizes record management and documentation.

What are the most commonly searched types of Patient Information jobs in Connecticut? The most popular types of Patient Information jobs in Connecticut are:
Patient Information Associate jobs near you

Information Associate

Yale New Haven Health

New Haven, CT • On-site

Full-time

Re-posted 2 days ago

Yale New Haven Health rating

7.3

Company rating: 7.3 out of 10

Based on 232 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers

Job description

Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Under the direction of the Nursing Management and in cooperation with members of the patient care team, achieves desired outcomes in the following areas: customer service, Striving for Excellence, communications, medical records management, management of medical records documentation. Specific competencies relate to each of these outcomes. The Information Associate must have the ability to work in a fast-paced, changing environment, be able to respond to unpredictable, changing situations with sound judgment and posses excellent customer service skills. The Information Associate integrates these competencies into his/her work to ensure that the patient care team works for the good of the patient and family. He/she also accepts the fact that tasks may be added or deleted to this role based on the needs of the patients we serve.
EEO/AA/Disability/Veteran
Responsibilities
  • 1. Screens and refers incoming phone calls and directs patients and families to ensure that accurate and timely department communication is facilitated and that the Department is represented in a positive manner.
    • 1.1 Provides all support and clerical assistance to patients, families, staff (both departmental and hospital), and community contacts with the greatest consideration and highest regard for customer satisfaction as observed by supervisor.
  • 2. Develops and performs a variety of duties in support of staff and enhances the efficient functioning of the department.
    • 2.1 The Information Associate is responsible for assembling and breaking down all medical records.
  • 3. As required by supervisor, performs related duties within the department.
    • 3.1 Shares responsibility for inventory of all office supplies and forms to ensure efficient utilization of department resources and staff time as observed by the supervisor.
  • 4. Demonstrates commitment to personal career growth and competency to facilitate personal growth and job satisfaction as observed by the supervisor.
    • 4.1 Assists in the cross-training of new employees on the functions of the support staff as observed by the supervisor.

Qualifications
EDUCATION
Graduation from high school, including or supplemented by secretarial coursework, or equivalent training and experience.
EXPERIENCE
Two (2) to three (3) years administrative clerical experience preferably in a patient care environment. Prior computer usage required.
SPECIAL SKILLS
Excellent communications, interpersonal, coordinative, and organizational skills. Ability to read computer screens, forms, and other documents and follow written and oral instructions. Ability to write clearly and legibly. Ability to make simple mathematical computations. Substantial keyboarding skills. Ability to work in a fast-paced, changing environment. Ability to respond to unpredictable, changing situations and needs (including clinical crises on the unit and otherwise stressful situations and interactions) with sound judgment and excellent customer relation skills.
PHYSICAL DEMAND
No special conditions.
YNHHS Requisition ID
175734

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