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Patient First Medical Jobs in California (NOW HIRING)

USA Clinics Group

Medical Assistant

Huntington Beach, CA · On-site

$18.75 - $24/hr

Founded by physicians with experience at leading academic medical centers, USA Clinics Group was built on a vision of delivering patient-first care beyond the hospital setting. Today, we're the ...

SimonMed Imaging

Patient Services Specialist

Loma Linda, CA · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Service Specialist Be the first point of care--guiding patients through admission with ... You accurately collect, process, and maintain patient demographics, insurance information, medical ...

SimonMed Imaging

Patient Services Specialist

Santa Clara, CA · On-site

$21.75 - $29.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Service Specialist Be the first point of care--guiding patients through admission with ... You accurately collect, process, and maintain patient demographics, insurance information, medical ...

SimonMed Imaging

Patient Services Specialist

South San Francisco, CA · On-site

$22.50 - $30.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Service Specialist Be the first point of care--guiding patients through admission with ... You accurately collect, process, and maintain patient demographics, insurance information, medical ...

SimonMed Imaging

Patient Services Specialist

La Jolla, CA · On-site

$19.75 - $27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Service Specialist Be the first point of care--guiding patients through admission with ... You accurately collect, process, and maintain patient demographics, insurance information, medical ...

Medix

Medical Front Desk

Chula Vista, CA · On-site

$21 - $23/hr

If you have experience in medical front office operations, insurance verification, scheduling, or patient coordination - and you enjoy being the friendly face patients see first - we would love to ...

SimonMed Imaging

Patient Services Specialist

Santa Clara, CA · On-site

$22 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Be the first point of care-guiding patients through admission with accuracy, compassion, and ... You accurately collect, process, and maintain patient demographics, insurance information, medical ...

SimonMed Imaging

Patient Services Specialist

San Diego, CA · On-site

$20 - $27/hr

Be the first point of care--guiding patients through admission with accuracy, compassion, and ... You accurately collect, process, and maintain patient demographics, insurance information, medical ...

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All JobsPatient First Medical JobsPatient First Medical Jobs in California

Patient First Medical information

What is a Patient First Medical professional?

A Patient First Medical professional is a healthcare provider or staff member working at Patient First, a network of urgent care and primary care centers. They assist in delivering prompt medical services for non-life-threatening illnesses and injuries, as well as routine healthcare needs. These professionals may include physicians, nurses, medical assistants, and administrative staff, all focused on providing patient-centered care with extended hours and walk-in availability. Patient First Medical professionals are dedicated to making healthcare accessible and convenient for patients.

What is the difference between Patient First Medical vs Medical Assistant?

AspectPatient First MedicalMedical Assistant
CertificationsVaries by role, often requires medical training or certificationCertified or registered in some states, often with CMA or RMA
Work EnvironmentClinics, outpatient facilities, urgent care centersDoctor's offices, clinics, hospitals
Employer & IndustryHealthcare providers, urgent care, clinicsHospitals, clinics, physician offices

Both roles involve patient interaction and basic clinical tasks, but Medical Assistants typically have more direct clinical responsibilities and certifications. Patient First Medical staff may include various healthcare roles, but the comparison highlights the common ground with Medical Assistants in outpatient settings.

What are some common challenges faced by Patient First Medical professionals, and how can they effectively manage them?

Patient First Medical professionals often encounter a fast-paced environment with a high volume of patients and varying medical concerns. Balancing efficient patient care with thorough documentation and communication can be demanding. To manage these challenges, team members typically rely on strong collaboration, utilizing clear protocols and supportive colleagues to ensure patient needs are met promptly and accurately. Ongoing training and open communication within the team also play vital roles in maintaining high standards of care while minimizing stress.

What are the key skills and qualifications needed to thrive as a Patient First Medical professional?

To thrive as a Patient First Medical Assistant, you need a solid understanding of clinical procedures, patient care, and medical terminology, typically supported by a medical assistant certification or diploma. Familiarity with electronic health records (EHR) systems, basic laboratory equipment, and scheduling software is often required. Excellent interpersonal skills, attention to detail, and the ability to multitask help you stand out in this role. These skills and qualities are crucial for ensuring efficient patient flow, accurate documentation, and a positive experience in a fast-paced healthcare environment.

What cities in California are hiring for Patient First Medical jobs?

Cities in California with the most Patient First Medical job openings:

Patient First Medical jobs near you

Patient Navigation Specialist

Falck Patient Financial Services

Santa Fe Springs, CA • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

At Falck US, Revenue Cycle Management is not just numbers - it is part of how we help people after some of the most stressful moments in their lives. When we handle records, balances and questions clearly and respectfully, we make it easier for patients, payors and our colleagues in Operations, Insurance Relations and Patient Experience to do the right thing.
"Bring Care into your Career"
Company Video: https://humind.wetransfer.com/previews/b4d5d9d607878beb42c96fae9776a00b20260717220619/2e9c0b?itemId=a6e1b096753c9c38e5bb681136170a5f20260717220646
This role is based in Santa Fe Springs Monday- Friday (7-4)
Hourly rate: $22-24 (DOE)
What We Offer:
• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off
Patient Navigation Specialist
The Patient Navigation Specialist serves as a vital champion for our patients, acting as the critical link between field operations, clinical quality, and Revenue Cycle Management (RCM). This role is dedicated to ensuring a seamless, positive, and patient-centered experience from the moment of transport to the final resolution of a patient's account.
This is achieved by fostering strong operational collaboration, delivering impactful crew education, and building trusted facility relationships. The Patient Navigation Specialist proactively resolves issues, ensures the highest degree of documentation accuracy to prevent patient stress, and advocates for patient needs throughout the organization.
Key Responsibilities
Patient Advocacy & Experience
  • Act as the primary local contact for patient-related inquiries, concerns, and feedback, providing support and resolution with a compassionate, patient-first mindset.
  • Manage local patient outreach initiatives, including monitoring online reviews and collecting direct patient feedback to identify trends and areas for improvement.
  • Proactively identify and resolve potential issues that could negatively impact the patient experience.
  • Assist in developing educational materials that help patients understand the transport and billing process

Operational Collaboration & Crew Education
  • Serve as the key liaison between local ambulance operations teams and the RCM department, bridging communication gaps and aligning processes to better serve the patient and field crews.
  • Provide continuous training, reinforcement, and support to field crews on documentation standards and best practices, emphasizing how accurate reporting is vital for both quality patient care and a smooth billing journey.
  • Work directly with crews and operations managers through ride-alongs, educational workshops, and other field-based events to provide hands-on support.
  • Collaborate closely with the Training, Clinical, and Dispatch departments to ensure a cohesive and positive patient experience at every touchpoint.

Healthcare Facility & Partner Relationships
  • Develop, foster, and maintain strong working relationships with staff at local hospitals, skilled nursing facilities, and other healthcare partners.
  • Facilitate efficient communication with facilities to ensure the timely retrieval of necessary patient information (e.g.,face sheets, Prior Authorizations) required for accurate and prompt billing.
  • Act as a professional representative of Falck when interacting with external partners and agencies.

Documentation Integrity & Quality Improvement
  • Ensure the integrity of patient care records by support daily reconciliations to see that all electronic Patient Care Reports (ePCRs) are complete and accounted for.
  • Conduct detailed reviews and audits of ePCRs to guarantee accuracy, which is vital for preventing billing errors and delays for the patient.
  • Proactively obtain necessary addendums and corrections from field crews and clinical managers to prevent downstream issues that could negatively impact patients.
  • Track and report on key metrics related to patient satisfaction/complaints, documentation quality, and feedback trends to drive continuous improvement initiatives.
  • Attend Quality Improvement (QI) meetings if required and report on quality findings as needed.
  • Willingness to gain necessary Certifications and education as needed

Qualifications & Requirements
  • Experience: A minimum of two years of experience in a related field such as medical billing, healthcare patient advocacy, or ambulance operations is required.
  • Patient-First Mindset: Must possess a genuine passion for patient advocacy and customer service.
  • Skills & Competencies:
  • Exceptional interpersonal, written, and oral communication skills, with an ability to educate and influence with professionalism and empathy.
  • Strong organizational, analytical, and problem-solving skills with a keen attention to detail.
  • Proven ability to work independently, manage multiple tasks, and prioritize effectively in a dynamic environment.
  • A collaborative spirit with a demonstrated ability to build strong working relationships across different teams and with external partners.
  • Proficient in Microsoft Office Suite (Word, Excel). Experience with ePCR software and medical billing systems is a strong plus.

Knowledge:
  • A strong understanding of medical terminology and ambulance service levels (BLS, ALS, CCT) is highly desirable.
  • Familiarity with insurance, medical necessity guidelines (e.g., Medicare/Medicaid), and the revenue cycle process is preferred.

This job description is a summary of duties, it is by no means an all-inclusive list but is merely a broad guide of expected duties.
Falck is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

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