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Patient First Medical Center Jobs (NOW HIRING)

Patient First

Patient Service Representative

Annandale, VA

$17.50 - $22.25/hr

Communicating information about Patient First's billing policies, including insurable and non ... center operations). * Operating, using, and maintaining medical and office equipment as trained.

Patient First

Patient Service Representative

Hampton, VA

$17.25 - $22/hr

Communicating information about Patient First's billing policies, including insurable and non ... center operations). * Operating, using, and maintaining medical and office equipment as trained.

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How much do patient first medical center jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for patient first medical center in the United States is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What is Patient First Medical Center?

Patient First Medical Center is a healthcare facility that provides urgent care and primary care services to patients. They are designed to offer walk-in medical attention for non-life-threatening conditions, minor injuries, and routine healthcare needs without the need for an appointment. Patient First centers typically have extended hours, including evenings and weekends, to accommodate patients’ schedules. They also offer on-site services such as lab testing, X-rays, and prescription dispensing, making them a convenient option for immediate medical care.

What are the typical responsibilities of staff working at Patient First Medical Center, and how do they collaborate with other healthcare professionals?

At Patient First Medical Center, staff members, including medical assistants, nurses, and administrative personnel, are responsible for a diverse range of tasks such as patient intake, triaging, assisting with procedures, updating medical records, and providing patient education. Collaboration is essential, as team members work closely with physicians, lab technicians, and front desk staff to ensure a seamless patient experience. This cooperative environment helps maintain efficient patient flow, timely care, and clear communication regarding treatment plans. Additionally, staff often participate in regular team meetings to discuss cases and improve processes.

What are the key skills and qualifications needed to thrive as a Medical Center Patient Services Representative, and why are they important?

To thrive as a Patient Services Representative at a medical center, you need strong organizational skills, attention to detail, and a background in healthcare administration or a related field, often supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHR) systems, and basic office equipment is typically required. Excellent communication, empathy, and problem-solving abilities help build rapport with patients and support smooth workflow. These skills ensure efficient patient processing, accurate data management, and a positive experience for both patients and healthcare staff.
Patient First Medical Center jobs near you
Patient Service Representative

Patient Service Representative

Patient First

Mechanicsville, VA

$16.75 - $21.25/hr

Other

Posted 21 days ago

Patient First rating

7.0

Company rating: 7.0 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

404th of 872 rated healthcare providers

Job description

Job Responsibilities

The responsibilities of this job include, but are not limited to, the following:

  • Assisting patients using the kiosk prior to registration.
  • Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated.
  • Respectfully handling physician and nurse requests in a timely manner.
  • Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed.
  • Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness.
  • Verifying all patient demographic, health, pharmacy, and insurance information.
  • Thoroughly answering billing and insurance questions and providing itemized billing statements as requested.
  • Referring billing questions to the appropriate parties as needed.
  • Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system.
  • Discharging the patient and processing incurred charges.
  • Completing all cash management duties to include counting and accounting for money collected at the end of the shift.
  • Receiving, sending, and distributing correspondence as directed.
  • Filing and scanning medical documents and office forms as directed.
  • Completing assigned checklists and policy manager tasks within the assigned shift.
  • Answering all incoming calls and distributing messages in a timely manner.
  • Assisting with other assignments as directed.
  • Demonstrating an efficient understanding of the electronic medical record system.
  • Receiving, moving, and stocking ordered supplies.
  • Cleaning the front office work area and other maintenance assignments as directed.
  • Verifying daily reports are run at the end of the day.
  • Attending staff meetings as directed.
  • Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations).
  • Operating, using, and maintaining medical and office equipment as trained.
  • Participating in maintenance assignments when necessary and as directed.
  • Providing positive, warm, and friendly service in all interactions.
  • Completing other duties as directed.
Minimum Education and Professional Requirements

Minimum education and professional requirements include, but are not limited to, the following:

  • Must be 18 years of age or older.
  • Basic typing skills.
  • Minimum one year of clerical experience preferred.
  • High school graduate or equivalent.
  • Ability to sit, stand, and walk for up to 7 hours at a time.
  • Ability to lift up to 25 pounds.
  • Excellent visual, verbal, written, and typed communication skills.
  • Ability to prioritize and multitask.
  • Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.

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