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How much do patient financial services rep jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient financial services rep in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.03 per hour, depending on experience, location, and employer.
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Patient Financial Services Representative

Patient Financial Services Representative

Essentia Health

Duluth, MN • On-site, Remote

$18.15 - $27.04/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 26 days ago

Essentia Health rating

7.0

Company rating: 7.0 out of 10

Based on 204 frontline employees who took The Breakroom Quiz

403rd of 864 rated healthcare providers

Job description

Building Location:
Business Service Center
Department:
1006100 PATIENT FINANCIAL SVCS - EH SS
Job Description:
Responsible for managing and resolving high volumes of accounts for services provided by Essentia Health. Acts as the primary contact or liaison for patients to discuss outstanding statements and resolve inquiries in a timely manner. Provides efficient and accurate support for insurance, coding, registration, financial assistance and other billing related issues to resolve outstanding patient accounts. Provides financial assistance via face-to-face communication and over the telephone using automated phone technology. Performs routine account analysis to evaluate, develop and implement action plans with patients to resolve financial responsibilities. Position requires follow-up with delinquent accounts and payment plans, collection of patient accounts, and may include telephone contact or follow-up on collections with letters. Position may handle incoming patient mail with the potential to respond to inquiries via written communication.
Education Qualifications:
Required Qualifications:
  • Experience with handling cash payments, self-pay collections and exceptional customer service skills.
  • Knowledge of utilizing office equipment such as computers, software applications, printer, FAX, copier, and billing programs

Preferred Qualifications:
  • Experience in customer service, call center and/or collections

Licensure/Certification Qualifications:
FTE:
1
Possible Remote/Hybrid Option:
Remote
Shift Rotation:
Day Rotation (United States of America)
Shift Start Time:
Days
Shift End Time:
Days
Weekends:
No
Holidays:
No
Call Obligation:
No
Union:
DC USWA Main & Neighborhoods (DCUMN)
Union Posting Deadline:
05/19/2026
Compensation Range:
$18.15 - $27.04
Employee Benefits at Essentia Health:At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

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About Essentia Health

Sourced by ZipRecruiter

Headquartered in Duluth, Minnesota, Essentia Health combines the strengths and talents of 13,500 employees, including 3,500 registered nurses & licensed practical nurses, who serve our patients and communities through the mission of being called to make a healthy difference in people's lives. Essentia Health, which includes many Catholic facilities, is guided by the values of Quality, Hospitality, Respect, Joy, Justice, Stewardship and Teamwork. The organization lives out its mission by having a patient-centered focus at 14 hospitals, 70 clinics, six long-term care facilities, three assisted living facilities, three independent living facilities, five ambulance services and one research institute.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Duluth, MN, US

Year founded

2004

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