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Patient Financial Associate Jobs in Chicago, IL (NOW HIRING)

Patient Attendant

Chicago, IL · On-site

$17.78/hr

Financial security & retirement: employer-matched 403(b), planning and hardship resources ... associates and applicants for employment without regard to race, color, religion, sex/gender ...

Showing results 21-40

Patient Financial Associate information

See Chicago, IL salary details

$14

$32

$69

How much do patient financial associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient financial associate in Chicago, IL is $32.93, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $35.43 per hour, depending on experience, location, and employer.

Is healthcare finance a good career?

A career as a Patient Financial Associate involves managing patient billing, insurance claims, and financial counseling, requiring strong communication and attention to detail. Healthcare finance roles are generally stable with opportunities for advancement and often require familiarity with billing software and healthcare regulations. It can be a rewarding career for those interested in healthcare administration and financial management.

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

What are some typical challenges patient financial associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a patient financial associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What does a patient financial associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.
What are the most commonly searched types of Patient Financial jobs in Chicago, IL? The most popular types of Patient Financial jobs in Chicago, IL are:

Mkt Manager Revenue Cycle Inpatient Coding

CommonSpirit Health

Chicago, IL • Remote

$47.52 - $78.41/hr

Full-time

Re-posted 3 days ago


CommonSpirit Health rating

7.0

Company rating: 7.0 out of 10

Based on 531 frontline employees who took The Breakroom Quiz

416th of 887 rated healthcare providers


Job description


Job Summary and Responsibilities

As our Market Manager, Revenue Cycle Input Coding you will provide strategic oversight of coding teams, holding them accountable to enterprise-established Key Performance Indicators (KPIs), including critical metrics like "Discharge Not Final Coded" (DNFC). This leadership role is central to optimizing our revenue cycle management by ensuring superior accuracy and compliance in all coding activities.

Every day you will leverage your expertise as a subject matter expert in current ICD coding classification systems, healthcare reimbursement, and enterprise compliance plans. You will actively manage staff, ensuring the coding team consistently meets rigorous productivity and quality standards, and develop effective performance improvement plans as needed. You will also serve as a vital liaison between CDI, physicians, clinical quality, and patient financial services, fostering collaborative relationships essential for the accuracy and integrity of the inpatient medical record.

To be successful in this role, you will need a deep understanding of ICD-10 coding, compliance, and healthcare revenue cycle operations. We are seeking a dynamic leader with proven experience in managing and developing coding teams, a strong analytical mindset to track and improve KPIs, and exceptional interpersonal skills to build strong cross-functional partnerships. Your ability to drive operational excellence in medical coding is paramount.

  • Oversees inpatient coding, ensuring optimal performance and adhere to compliant coding practices and regulatory requirements. Adhere to the ethical standards of coding as established by AAPC and/or AHIMA
  • Actively monitors daily DNFC and coding work queues to ensure KPIs are met. Ensures coding team meets productivity and coding accuracy standards, develop action plans for sustained improvements and KPIs
  • Acts as a liaison with CDI, patient financial services, patient registration, clinical staff to resolve problems and improve workflow
  • Ability to identify and determine resolution of complex issues. Ability to troubleshoot computer issues timely while working remotely
  • Assist CSH leadership in strategic planning and assists with the development of combined coding and CDI steering presentations
  • Ability to communicate effectively, deliver presentations to large groups, stay organized, and demonstrate effective leadership skills
Job Requirements

Required

  • Associates Other Associate’s degree in HIM or related field and 4-6 years
  • 4-6 years 5 (five) years of recent management of hospital-based coding teams (hospital, large multi-facility organization, etc.)
  • 4-6 years Experience in process improvement strategies and mentoring staff
  • 4-6 years Previous experience effectively managing remote teams
  • Registered Health Information Administrator
  • Registered Health Information Technician
  • Certified Coding Specialist


Preferred

  • Bachelors Other Bachelor’s degree in HIM or related field
  • 3+ (three +) years of inpatient coding experience
  • 4-6 years Experience working in a level I/II trauma center and/or teaching hospital with complex conditions and procedures (cardiovascular/interventional radiology, orthopedic, neurosurgery, and obstetrics/NICU)
  • Experience working with a CDI program
Where You'll Work

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.


Pay Range
$47.52 - $78.41 /hour

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