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Patient Financial Associate Jobs in Pennsylvania

Main Line Health

Patient Financial Counselor

Media, PA · On-site

$18.75 - $24.50/hr

Why work as a Patient Financial Counselor with Main Line Health? * Make an Impact! The Patient ... Associate Degree or Bachelor's Degree preferred. Licensures/Certifications: Certified Revenue Cycle ...

Main Line Health

Patient Financial Counselor

Media, PA · On-site

$18.75 - $24.50/hr

Why work as a Patient Financial Counselor with Main Line Health? * Make an Impact! The Patient ... Associate Degree or Bachelor's Degree preferred. Licensures/Certifications: Certified Revenue Cycle ...

Main Line Health

Patient Financial Counselor

Media, PA · On-site

$18.75 - $24.50/hr

Why work as a Patient Financial Counselor with Main Line Health? * Make an Impact! The Patient ... Associate Degree or Bachelor's Degree preferred. Licensures/Certifications: Certified Revenue Cycle ...

OSS Health

Patient Financial Services Representative

York, PA · On-site

$17 - $18.50/hr

The basic function of the Patient Financial Services Representative is to work closely with the AR ... An Associate's degree from a Medical Billing program is preferred. Qualifications: * 1-2 years of ...

WVU Medicine

Financial Access Associate

Uniontown, PA · On-site

This position is responsible for the collection of the patient's pre-service financial obligations in a timely and accurate manner, while demonstrating excellent customer service skills and effective ...

WVU Medicine

Financial Access Associate

Uniontown, PA · On-site

This position is responsible for the collection of the patient's pre-service financial obligations in a timely and accurate manner, while demonstrating excellent customer service skills and effective ...

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Patient Financial Associate information

What does a patient financial associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.

What are some typical challenges patient financial associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a patient financial associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

Is healthcare finance a good career?

A Patient Financial Associate role involves managing patient billing, insurance claims, and financial records in healthcare settings. It offers stable employment, opportunities for advancement, and requires skills in communication, attention to detail, and familiarity with billing software. Healthcare finance is considered a growing field with steady demand for qualified professionals.

What are the most commonly searched types of Patient Financial jobs in Pennsylvania?

The most popular types of Patient Financial jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Patient Financial Associate jobs?

Cities in Pennsylvania with the most Patient Financial Associate job openings:

Patient Financial Associate jobs near you

Patient Financial Counselor

Main Line Health

Media, PA • On-site

$18.75 - $24.50/hr

Full-time

Medical, PTO

Re-posted 14 days ago

Main Line Health rating

7.4

Company rating: 7.4 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

267th of 898 rated healthcare providers

Job description

Could you b e our next Patient Financial Counselor at Riddle Hospital in Media, PA?
Why work as a Patient Financial Counselor with Main Line Health?
  • Make an Impact! The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a patient's care team to assist patients with navigating their insurance benefits, applying for benefits, including financial assistance, and understanding their financial responsibilities for for emergency department care, acute hospital care, post-acute care, and outpatient care. The Financial Counseling Specialist works on-site at their assigned hospital campus, and as needed, may be required to remotely support other campuses.
  • Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status.
  • Get Involved! Collaboration at its finest! You will be actively participating in regularly scheduled department meetings providing insight into daily work responsibilities and current trends/issues. You will also remain up-to-date on departmental procedures, payer contracts and insurance billing regulations.
  • Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.
  • Position-Specific Benefits include: You are eligible for up to 120 hours (3 weeks) of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free!
    Position: Patient Financial Counselor (100% On-Site)
    Shift: Monday - Friday, Day Schedule
    Location: Media, PA - Riddle Hospital
    Experience:
  • 2-3 Years in healthcare billing experience and/or accounts receivable experience is required.
  • 1 Year of Microsoft Office applications required.
  • Knowledge of insurance contracts, billing regulations and medical terminology required.
  • Bilingual candidates are strongly preferred.
  • Experience with EPIC strongly preferred.
  • Strong knowledge in financial assistance in healthcare required.
    Education:
    High School Diploma / GED required. Associate Degree or Bachelor's Degree preferred.
    Licensures/Certifications:
    Certified Revenue Cycle Specialist (CRCS)/American Association of Healthcare Administrative Management (AAHAM), or Certified Revenue Cycle Representative (CRCR)/Healthcare Financial Management Association desirable

What Main Line Health employees say

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Benefits

Hours and flexibility

Workplace

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About Main Line Health

Sourced by ZipRecruiter

Main Line Health, a System Magnet designated health network, is a not-for-profit acute care system that demonstrates competence in evidence-based nursing practice, making clinical decisions using the best available research evidence, clinical expertise, and patient preference. We recognize that people are the most important asset we have so we believe in fostering a work environment of collaboration, participation, and respect.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Bryn Mawr, PA, US

Year founded

1985

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