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Patient Financial Associate Jobs in Maryland (NOW HIRING)

King's Daughters

$16.75 - $18.25/hr

Job Summary Responsible for supporting patient financial services by ensuring accurate account management, timely documentation, and effective communication. Provides superior customer service to ...

Select Eye Care

Patient Care Associate

Elkridge, MD · On-site

$18 - $20/hr

The Patient Care Associate is responsible for the Front Desk and greeting the patients as they ... Verifying financial records and collecting patient charges while filing and expediting third-party ...

Luminis Health

Patient Access Associate

Annapolis, MD · On-site

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who ... and financial information. 1. Patient Identification and Documentation: • Greet patients and ...

Luminis Health

Patient Access Associate

Annapolis, MD · On-site

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who ... Conduct face-to-face interviews to accurately obtain and process patient demographic and financial ...

Luminis Health

Patient Access Associate

Lanham, MD · On-site

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who ... and financial information. 1. Patient Identification and Documentation: • Greet patients and ...

Luminis Health

Patient Access Associate

Lanham, MD · On-site

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who ... Conduct face-to-face interviews to accurately obtain and process patient demographic and financial ...

Luminis Health

Patient Access Associate

Lanham, MD · On-site

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who ... Conduct face-to-face interviews to accurately obtain and process patient demographic and financial ...

Luminis Health

Patient Access Associate

Lanham, MD · On-site

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who ... and financial information. 1. Patient Identification and Documentation: • Greet patients and ...

Luminis Health

Patient Access Associate

Annapolis, MD · On-site

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who ... Conduct face-to-face interviews to accurately obtain and process patient demographic and financial ...

Luminis Health

Patient Access Associate

Annapolis, MD · On-site

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who ... and financial information. 1. Patient Identification and Documentation: • Greet patients and ...

Luminis Health

Patient Access Associate

Annapolis, MD · On-site

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who ... Conduct face-to-face interviews to accurately obtain and process patient demographic and financial ...

Luminis Health

Patient Access Associate

Annapolis, MD · On-site

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who ... and financial information. 1. Patient Identification and Documentation: • Greet patients and ...

Luminis Health

Patient Access Associate

Annapolis, MD · On-site

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who ... and financial information. 1. Patient Identification and Documentation: • Greet patients and ...

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Patient Financial Associate information

What does a patient financial associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.

What are some typical challenges patient financial associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a patient financial associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

Is healthcare finance a good career?

A Patient Financial Associate role involves managing patient billing, insurance claims, and financial records in healthcare settings. It offers stable employment, opportunities for advancement, and requires skills in communication, attention to detail, and familiarity with billing software. Healthcare finance is considered a growing field with steady demand for qualified professionals.

What are the most commonly searched types of Patient Financial jobs in Maryland?

The most popular types of Patient Financial jobs in Maryland are:

What cities in Maryland are hiring for Patient Financial Associate jobs?

Cities in Maryland with the most Patient Financial Associate job openings:

Patient Financial Associate jobs near you

Patient Financial Services Representative Associate

King's Daughters

$16.75 - $18.25/hr

Full-time

Posted 16 days ago

King's Daughters Health System rating

6.3

Company rating: 6.3 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

670th of 891 rated healthcare providers

Job description

At UK King's Daughters, we're not just a healthcare facility - we're a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We're more than just a place to work; we're a place to grow, thrive, and contribute to our community.

Job Description:

Job Summary

Responsible for supporting patient financial services by ensuring accurate account management, timely documentation, and effective communication. Provides superior customer service to insurers, and internal stakeholders to facilitate resolution of financial matters. Ensures compliance with departmental policies, procedures, and regulations while maintaining professionalism in all interactions. Coordinates with team members and leadership to resolve inquiries, improve processes, and contribute to the overall efficiency of patient financial operations.


Essential Functions

Completes assigned daily responsibilities related to billing, follow-up, cash management, or denials prevention in accordance with departmental priorities and supervisor direction.

Accesses and accurately updates patient financial information in required systems and databases.

Adheres to departmental policies, procedures, and regulatory guidelines to ensure compliance.

Responds to insurance, and internal stakeholder inquiries with professionalism and courtesy.

Collaborates with team members and cross-departmental staff to resolve account-related issues.

Documents all actions, communications, and resolutions in systems in an accurate and timely manner.

Identifies and escalates unresolved concerns to appropriate supervisors or leadership.

Assumes ownership of customer concerns by providing thorough follow-up and resolution.

Maintains professional representation of the organization in all customer interactions.

Performs other duties as assigned.


Education Requirement: High school diploma or equivalent


Experience Requirement: 0-2 years of experience

An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.


Certifications & Licensures: N/A


Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs:2. Occasional (< 10% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs:1. Never

C. Standing or walking with objects up to 10lbs:3. Intermittent (10% - 50% of the time)

D. Standing or walking with objects up to 25lbs:2. Occasional (< 10% of the time)

E. Sitting at the computer workstation for extended periods:3. Intermittent (10% - 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials:2. Occasional (< 10% of the time)

G. Repetitive motion:3. Intermittent (10% - 50% of the time)

H. Working at heights above 4 feet:1. Never

I. Working in confined spaces:1. Never

J. Risk of injuries from use of equipment on the job:2. Occasional (< 10% of the time)

K. Job-related travel:2. Occasional (< 10% of the time)

L. Loud noises:1. Never

M. Temperature extremes:1. Never

N. Hazardous chemicals and fumes including waste:2. Occasional (< 10% of the time)

O. Radiation:1. Never

P. Burns:1. Never

Q. Cuts/Punctures:2. Occasional (< 10% of the time)

R. Bloodborne/airborne pathogens:2. Occasional (< 10% of the time)

S. Recombinant DNA or viral vectors:1. Never

T. Combative/violent people:1. Never

U. Animal handling (including carcasses):1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A


Physical Demands

This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds.

Department:

Administration (Kingsbrook)

Shift:

Days (United States of America)

Time Type:

Full time

Address:

2500 State Rt 5

City, State:

Ashland, Kentucky

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