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Patient Financial Associate Jobs in Colorado (NOW HIRING)

CommonSpirit Health

Patient Access Representative

Frisco, CO

$17.25 - $22/hr

... financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. * Serve as a mentor to new associates and assist in ...

CommonSpirit Health

Patient Access Representative

Longmont, CO · On-site

$17 - $21.75/hr

... financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. * Serve as a mentor to new associates and assist in ...

Summit Hospital

Patient Access Representative

Frisco, CO · On-site

$18.97 - $32.19/hr

... financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. * Serve as a mentor to new associates and assist in ...

Summit Hospital

Patient Access Representative

Frisco, CO

$18.97 - $32.19/hr

... financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. * Serve as a mentor to new associates and assist in ...

CommonSpirit Health

Patient Access Representative

Frisco, CO

$17.25 - $22/hr

... financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. * Serve as a mentor to new associates and assist in ...

Mercy Hospital

Patient Access Representative

Durango, CO · On-site

$18 - $28.60/hr

... financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. * Serve as a mentor to new associates and assist in ...

Summit Hospital

Patient Access Representative

Frisco, CO

$18.97 - $32.19/hr

... financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. * Serve as a mentor to new associates and assist in ...

Mercy Hospital

Patient Access Representative

Durango, CO · On-site

$18 - $28.60/hr

... financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. * Serve as a mentor to new associates and assist in ...

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Patient Financial Associate information

Is healthcare finance a good career?

A career as a Patient Financial Associate involves managing patient billing, insurance claims, and financial counseling, requiring strong communication and attention to detail. Healthcare finance roles are generally stable with opportunities for advancement and often require familiarity with billing software and healthcare regulations. It can be a rewarding career for those interested in healthcare administration and financial management.

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

What are some typical challenges patient financial associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a patient financial associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What does a patient financial associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.
Patient Financial Associate jobs near you

Patient Access Representative

CommonSpirit Health

Frisco, CO

$17.25 - $22/hr

Full-time

Re-posted 18 days ago

CommonSpirit Health rating

7.0

Company rating: 7.0 out of 10

Based on 531 frontline employees who took The Breakroom Quiz

416th of 887 rated healthcare providers

Job description

At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness. 


As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.

You’ll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will: 

  • Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
  • Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
  • Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
  • Serve as a mentor to new associates and assist in new employee orientation.

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

  • Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
  • Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
  • High School diploma required

Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

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