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$23K

$47K

$72.5K

How much do patient engagement representative jobs pay per year?

As of Jun 16, 2026, the average yearly pay for patient engagement representative in the United States is $46,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $55,500.00 per year, depending on experience, location, and employer.

What is the difference between Patient Engagement Representative vs Patient Services Coordinator?

AspectPatient Engagement RepresentativePatient Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare certificationsHigh school diploma; healthcare or administrative certifications beneficial
Work EnvironmentHealthcare facilities, clinics, hospitals, patient outreach settingsMedical offices, hospitals, clinics, patient support departments
Employer & Industry UsageHealthcare providers, insurance companies, patient advocacy organizationsHospitals, clinics, healthcare organizations, insurance firms
Common Search & ComparisonYesYes

The main difference between a Patient Engagement Representative and a Patient Services Coordinator lies in their focus areas. The Patient Engagement Representative primarily interacts with patients to promote engagement, education, and communication, often focusing on outreach and patient satisfaction. The Patient Services Coordinator handles administrative tasks, scheduling, and coordinating patient care. Both roles are vital in healthcare settings, but they differ in daily responsibilities and specific focus areas.

What cities are hiring for Patient Engagement Representative jobs? Cities with the most Patient Engagement Representative job openings:
What states have the most Patient Engagement Representative jobs? States with the most job openings for Patient Engagement Representative jobs include:
Patient Engagement Representative jobs near you
Infographic showing various Patient Engagement Representative job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $46,962 per year, or $22.6 per hour.

Patient Engagement Representative

Pediatric Associates

Plantation, FL • On-site

Full-time

Posted 12 days ago

Job description

PRIMARY FUNCTION
The Patient Engagement Representative is responsible for creating a positive patient experience by accurately and efficiently handling proper outreach to patients. Your primary focus is to elevate the patient experience, stimulate engagement, and streamline communication. This role entails offering comprehensive assistance, guidance, and unwavering support to patients. Your advocacy ensures that each patient encounters a positive and fulfilling healthcare journey.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This list may not include all of the duties that may be assigned.
  1. Conducts outreach to patients to gather feedback, assess needs, and identify areas for improvement.
  1. Provides guidance and support to patients navigating the healthcare system, including assistance with appointment scheduling, insurance inquiries, and access to resources.
  1. Responds and assists members (patients) with Primary Care Provider (PCP) allocation.
  1. Utilizes technology and digital platforms to enhance patient engagement initiatives, including patient portals, mobile apps, and emails.
  1. Monitors queues to ensure patient inquiries are handled professionally and in a courteous, responsive, and timely manner.
  1. Stays informed about best practices and trends in patient engagement, healthcare technology, and patient-centered care.
  1. Arranges interpretation services for members as needed.
  1. Other various duties as assigned, including cross training in other functional areas.

QUALIFICATIONS
EDUCATION: High School Diploma or equivalent required.
EXPERIENCE: Previous experience in a healthcare setting, preferably in patient engagement, patient advocacy, or healthcare coordination. 2-3 years previous healthcare experience preferred.
KNOWLEDGE, SKILLS AND ABILITIES
  • Excellent communication and interpersonal skills, with the ability to interact effectively with patients, staff, and healthcare providers
  • Strong interpersonal skills and the ability to build rapport and trust with patients, families, and healthcare professionals.
  • Empathy and compassion for patients and their families, with a commitment to providing patient-centered care.
  • Proficiency in utilizing technology and digital platforms for patient engagement initiatives
  • Flexibility and adaptability to meet the changing needs and priorities of patients and healthcare organizations.
  • Ability to multi-task in a fast paced environment while meeting established production and quality goals/metrics.
  • Strong organizational skills, with ability to effectively prioritize work on a daily basis and follow up on open items in a timely manner.
  • Demonstrates ability to work well in a team environment.
  • Advanced proficiency in Microsoft Excel (or equivalent application).
  • Basic proficiency in Microsoft Word and PowerPoint (or equivalent applications).

TYPICAL WORKING CONDITIONS
  • Non-Patient-facing
  • Full-time rotate working in the office and remote
  • Indoor work; professional office environment
  • Operating Computer
  • Reach Outward
  • Requires manual dexterity sufficient to operate a keyboard, type at 35 wpm, operate copier, and other office equipment
  • May require sitting or standing for long periods, including stooping, bending, and stretching
  • Lifting up to 10lbs

OTHER PHYSICAL REQUIREMENTS
  • Vision
  • Sense of sound
  • Sense of touch

PERFORMANCE REQUIREMENTS
Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations.
Demonstrate good judgement and reads and abides by the company's code of conduct, ethics, employee handbook, policies and procedures and other corporate mandates.

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